Q: I have used the activation code to activate the account or received the VIP given by the event for free, can I continue to purchase the subscription?
A: Yes, if your current VIP exists for X days remaining, after purchasing the subscription, the next payment date will be delayed by X days. For example: The Professional version activated by the activation code will expire in 10 days. If you subscribe to the Professional version, after the first payment, the next payment date will be postponed by 10 days.
Q: I have used the activation code to activate the account to become a Professional version, can I still purchase the Enterprise version subscription?
A: Yes, if your current VIP has a remaining valid period of X days, the remaining days will be converted according to this ratio: Days of Professional edition: Days of Enterprise edition = 3:1. After purchase, the next payment date is extended on the basis of the converted days. Similarly, the Enterprise version activated by the activation code can also purchase the Professional version subscription. For Example: The Professional version activated by the activation code has 10 days (converted into 4 days for the Enterprise version) to expire. If you subscribe to the Enterprise version, after the first payment, the next payment date will be postponed by 4 days.
Q: I already have a monthly subscription package, can I upgrade to the annual subscription?
A: For users who have already purchased the monthly subscription of the Professional version or Enterprise version, when purchasing an annual subscription, the payment platform will automatically deduct the fee according to the remaining validity period, and can upgrade to the annual subscription after paying the price difference. The deduction amount is only valid for the paid orders in the first period, and the orders in the subsequent periods are paid at the original price. The minimum amount for the actual payment after deduction is 0.
Q: I have subscribed to the Professional version, can I upgrade to the Enterprise version?
A: When changing the subscription package, the payment platform will automatically deduct the fee according to the remaining validity period, and the subscription can be changed after paying the price difference. The deduction amount is only valid for the paid orders in the first period, and the orders in the subsequent periods are paid at the original price. The minimum amount for the actual payment after deduction is 0.