AnyViewer, an overall remote access solution, offers different connection ways for various cases. To access your own unattended computer, it’s recommended to use one-click access or a security code. If you need to offer remote assistance to your clients or friends, you can request remote control and wait for your request to be allowed. Now, let’s how to request control to a remote computer and allow remote access via AnyViewer.

Step 1. Install and run AnyViewer on both devices. On the Connect interface, the device ID of the computer is displayed.

Main Interface of AnyViewer

Step 2. On the PC that needs assistance, go to Settings >  Recipient and make sure Allow to accept remote control" is enabled. Thus the PC can accept remote access request. The other option can be disabled or enabled, based on your own need. 

Default Settings

Step 3. On your local device, create an AnyViewer account and log into it. 

Step 4. Then, go to Connect, input the device ID of the PC that needs support. and click Connect button. 

Connect

Step 5. Choose Send a request to your partner to request remote control. Then, click OK button. 

Send Remote Control Request AnyViewer

Step 6. Once your remote access request control is sent, the computer on the other end will get a message that shows which computer is requesting control. Allow should be chosen to establish a remote connection between the two devices. 

Accept Remote Control Request

Notes:

  • Before clicking Allow, you should make sure that the remote access request is from the computer that you trust. 
  • It's available to uncheck Allows to control the mouse and keyboard. Then, your computer won't be allowed to be operated but only viewed.