The issue: TeamViewer not ready check your connection
Hi, I have two computers running Windows 10. I try to connect to my remote computer using TeamViewer but it does not work. I keep getting the message ‘Not ready. Please check your connection.’ Any suggestions? Thanks.”
- Question from TeamViewer Forum
TeamViewer is a popular remote access software. However, many users experience common errors like TeamViewer not ready check your connection. There are several causes, for example, outdated routers and receivers, antivirus or firewall issues, wrong settings in the host file, etc.
No matter which situation you are facing, there are quite a few methods you can use to resolve the problem, check them out below.
How to fix TeamViewer not connecting [8 solutions]
TeamViewer not connecting when you want to remotely access another computer? Don’t worry. The following methods could help you solve this problem.
Solution 1. Update TeamViewer and Windows
An outdated TeamViewer client or Windows system can easily result in the problem, so check your update first.
Part 1. Update TeamViewer
Open TeamViewer, click the menu icon > About TeamViewer. Update if there are any available updates.
Part 2. Update Windows
Launch Settings, click Update & Security > Windows Update > Check for updates, and download any available updates.
Solution 2. Restart PC
In most cases, a simple reboot will fix the issue without any challenging layouts. You are advised to restart your system.
Click Start menu > click Power icon > Restart.
Solution 3. Restart TeamViewer service
You can try to restart TeamViewer service by stopping it once and then restarting it after a few minutes.
Step 1. Press Win + R and type in “services.msc”, and hit Enter.
Step 2. Scroll down and ght-click TeamViewer > Properties.
Step 3. Set the Startup type to Automatic and click Apply > OK.
Solution 4. Reinstall TeamViewer
If you have both the latest versions but nothing changes, try to reinstall the software.
Step 1. Open Control Panel > Programs and Features, right-click TeamViewer > Uninstall.
Step 2. Download TeamViewer from its official website.
Solution 5. Remove TeamViewer from the host file
A corrupt TeamViewer entry in its host file could also lead to “TeamViewer can't connect”. In this case, you need to delete the TeamViewer section from the host file.
Step 1. Press Win + E to launch Windows Explorer.
Step 2. Go to View tab and tick Hidden items.
Step 3. Go to the following file path and open the hosts file with Notepad.
Step 4. Press Ctrl + F and type teamviewer, then click Find Next.
Step 5. If you don’t get any results, it means you don’t have any corrupt TeamViewer files on your PC. If you find words like #Teamviewer, right-click it and delete them.
Step 6. Press Ctrl + S to save the file, exit Notepad and check whether the connection issue be solved.
Solution 6. Change DNS address
It is proven that TeamViewer not ready check your connection can also be fixed by changing the DNS address of your PC.
Step 1. Open Control Panel and navigate to Network and Internet > Network and Sharing Center, and then click Change adapter settings from the left panel.
Step 2. Double-click your current network connection and click Properties.
Step 3. Locate and select Internet Protocol Version 4 (TCP/IPv4), and click Properties.
Step 4. Tick Use the following DNS server addresses and type the following addresses. Click OK after that.
Preferred DNS server: 188.8.131.52
Alternate DNS server: 184.108.40.206
Solution 7. Disable IPv6
You will face the same problem if your device does not adapt IPv6 protocol, and you are advised to disable IPv6 this time.
Step 1. From Control Panel, click Network and Internet > Network and Sharing Center, and then click Change adapter settings from the left pane.
Step 2. Double click your current network connection and select Properties.
Step 3. Locate and uncheck the box beside Internet Protocol Version 6, and then click OK.
Solution 8. Change Firewall setting
Some applications need to have uninterrupted access to the Internet and its servers to work properly, Windows Defender Firewall sometimes block the activities in such cases. Therefore, we recommend you make an exception for TeamViewer inside the Windows Firewall.
Open Control Panel, go to Windows Defender Firewall > Allow apps, click Change settings, and tick TeamViewer Remote Control Service.
Bonus tip: Reliable TeamViewer alternative without error
It usually takes long time to fix a error, in this case, we recommend you use a reliable remote access tool to avoid any issues. AnyViewer, a powerful remote desktop connection software, could be your prior choice at any time.
Step 1. On the host PC, go to Log in interface, and click Sign up.
Step 2. Fill in the following information.
Step 3. On the client PC, open AnyViewer and log in the same account. You can see your assigned devices when you successfully logged in.
Step 4. Go to Device, select the target PC and click One-click control to achieve unattended remote access.
This post introduces how to fix the issue “TeamViewer not ready check your connection”. And now you may successfully solve the problem with the detailed instructions. To permanently avoid such errors, we recommend you use the more reliable remote access tool AnyViewer.