By Hester / Last Updated November 16, 2022

The issue: TeamViewer not ready check your connection

 

Hi, I have two computers running Windows 10. I try to connect to my remote computer using TeamViewer but it does not work. I keep getting the message ‘Not ready. Please check your connection.’ Any suggestions? Thanks.”

- Question from TeamViewer Forum

TeamViewer Not Ready

TeamViewer is a popular remote access software. However, many users experience common errors like TeamViewer not ready check your connection. There are several causes, for example, outdated routers and receivers, antivirus or firewall issues, wrong settings in the host file, etc.

No matter which situation you are facing, there are quite a few methods you can use to resolve the problem, check them out below.

How to fix TeamViewer not connecting [8 solutions]

TeamViewer not connecting when you want to remotely access another computer? Don’t worry. The following methods could help you solve this problem.

Solution 1. Update TeamViewer and Windows

An outdated TeamViewer client or Windows system can easily result in the problem, so check your update first.

Part 1. Update TeamViewer

Open TeamViewer, click the menu icon > About TeamViewer. Update if there are any available updates.

Teamviewer Update

Part 2. Update Windows

Launch Settings, click Update & Security > Windows Update > Check for updates, and download any available updates.

Windows Update

Solution 2. Restart PC

In most cases, a simple reboot will fix the issue without any challenging layouts. You are advised to restart your system.

Click Start menu > click Power icon > Restart.

Restart Computer

Solution 3. Restart TeamViewer service

You can try to restart TeamViewer service by stopping it once and then restarting it after a few minutes.

Step 1. Press Win + R and type in “services.msc”, and hit Enter.

Services MSC

 Step 2. Scroll down and ght-click TeamViewer > Properties.

TeamViewer Properties

Step 3. Set the Startup type to Automatic and click Apply > OK.

TeamViewer Startup Type

Solution 4. Reinstall TeamViewer

If you have both the latest versions but nothing changes, try to reinstall the software.

Step 1. Open Control Panel > Programs and Features, right-click TeamViewer > Uninstall.

Uninstall TeamViewer

Step 2. Download TeamViewer from its official website.

Solution 5. Remove TeamViewer from the host file

A corrupt TeamViewer entry in its host file could also lead to “TeamViewer can't connect”. In this case, you need to delete the TeamViewer section from the host file.

Step 1. Press Win + E to launch Windows Explorer.

Step 2. Go to View tab and tick Hidden items.

Windows Explorer Hidden Items

Step 3. Go to the following file path and open the hosts file with Notepad.

TeamViewer Hosts File

Step 4. Press Ctrl + F and type teamviewer, then click Find Next.

Hosts File Find teamviewer

Step 5. If you don’t get any results, it means you don’t have any corrupt TeamViewer files on your PC. If you find words like #Teamviewer, right-click it and delete them.

Step 6. Press Ctrl + S to save the file, exit Notepad and check whether the connection issue be solved.

Solution 6. Change DNS address

It is proven that TeamViewer not ready check your connection can also be fixed by changing the DNS address of your PC.

Step 1. Open Control Panel and navigate to Network and Internet > Network and Sharing Center, and then click Change adapter settings from the left panel.

Network and Sharing Center

Step 2. Double-click your current network connection and click Properties.

Properties

Step 3. Locate and select Internet Protocol Version 4 (TCP/IPv4), and click Properties.

IPv4 Select Properties

Step 4. Tick Use the following DNS server addresses and type the following addresses. Click OK after that.

Preferred DNS server: 8.8.8.8

Alternate DNS server: 8.8.4.4

Change DNS Address

Solution 7. Disable IPv6

You will face the same problem if your device does not adapt IPv6 protocol, and you are advised to disable IPv6 this time.

Step 1. From Control Panel, click Network and Internet > Network and Sharing Center, and then click Change adapter settings from the left pane.

Step 2. Double click your current network connection and select Properties.

Step 3. Locate and uncheck the box beside Internet Protocol Version 6, and then click OK.

Ethernet Properties

Solution 8. Change Firewall setting

Some applications need to have uninterrupted access to the Internet and its servers to work properly, Windows Defender Firewall sometimes block the activities in such cases. Therefore, we recommend you make an exception for TeamViewer inside the Windows Firewall.

Open Control Panel, go to Windows Defender Firewall > Allow apps, click Change settings, and tick TeamViewer Remote Control Service.

Firewall TeamViewer

Bonus tip: Reliable TeamViewer alternative without error

It usually takes long time to fix a error, in this case, we recommend you use a reliable remote access tool to avoid any issues. AnyViewer, a powerful remote desktop connection software, could be your prior choice at any time.

Why choose AnyViewer
Developed by a strong technical team, it promises you a stable & fast remote connection without any interruption.
It offers free version without time limitations.
It supports multiple and flexible connection methods, you can establish attended/unattended remote connection or transfer files in various ways.
It supports multiple monitors, and you can also control multiple computers simultaneously.
It offers several considerable built-in features, for example, chat box, change image quality, copy/paste, etc.
 It also allows remote access PC from Android, iOS devices.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. On the host PC, go to Log in interface, and click Sign up.

Log in AnyViewer

Step 2. Fill in the following information.

Sign Up for AnyViewer

Step 3. On the client PC, open AnyViewer and log in the same account. You can see your assigned devices when you successfully logged in.

Free Editions

Step 4. Go to Device, select the target PC and click One-click control to achieve unattended remote access.

Connect to My Devices

Tips: You can also upgrade to Professional or Enterprise account to achieve connection in privacy mode, which will better protect your privacy by blacking the remote PC and disabling the remote keyboard & mouse.

Wrapping Up

This post introduces how to fix the issue “TeamViewer not ready check your connection”. And now you may successfully solve the problem with the detailed instructions. To permanently avoid such errors, we recommend you use the more reliable remote access tool AnyViewer.