Fixed: Chrome Remote Desktop “The Access Code is Invalid”

This post briefly introduces two solutions on how to fix Chrome Remote Desktop “access code is invalid”. If you’re facing this problem right now, follow the steps in this post to troubleshoot it.


By Ellie / Updated on October 26, 2022

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How do I fix Google Remote Desktop "The access code is invalid"?

“I’m trying to use CRD to connect to my home computer. I get an error message when I click on the computer’s name: The access code isn’t working. Please try once more. The message comes up before I even try to enter the PIN. Is there any way to fix it?”

How to fix Chrome Remote Desktop access code is invalid

Have you ever encountered the above-mentioned problem when using Chrome Remote Desktop to remotely access another computer? Here in this part, we’ll introduce two solutions to fix Chrome Remote Desktop “The access code is invalid” problem.

Solution 1. Disable “connect without a PIN” feature

Step 1. Go to, click VIEW/EDIT under This device.

View Edit

Step 2. Click DELETE ALL. This will remove all saved devices which can access the computer without a PIN.

Delete All

Step 3. Now navigate back to the remote desktop application and click Share under the Remote Assistance.

Share Remote Assistance ​

Step 4. Now, a new window will pop up consisting of the PIN code which will be used to connect to other devices. Enter the code and see if CRD works properly.

Sharing Desktop

Solution 2. Remove Gmail from the Google account

Some users reported that this problem occurs when they add Gmail to their Google account and then sign in with the new email address. As a result, another option we offer is to delete Gmail from your account and then log in with the same sign-in email address you previously used. Then everything will function normally. Please note that this will delete all of your emails in this account, so make a backup before proceeding.

Remove Gmail

AnyViewer: best Chrome Remote Desktop alternative

Users may always encounter Chrome Remote Desktop not working problem. At this time, you need a Chrome Remote Desktop alternative. The one we want to recommend here is AnyViewer. It is free yet reliable remote desktop software for several versions of Windows. Its simple operating process and intuitive interface have made it the easiest way to remotely control a PC.

Download Freeware Win 11/10/8.1/8/7
Secure Download

  Part 1. For unattended remote access with one-click

Step 1. Download, install and launch AnyViewer on both computers. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 4. Log in to the same AnyViewer account on the two devices, then you can achieve a direct connection by clicking One-click control.

Connect to My Devices

Part 2. Two connection methods of AnyViewer

If the two devices are not logged in to the same account, you can read the following steps to learn two more connection methods. But we should note that some features like file transfer are not available if you're not logged in.

Connection method 1. Send a control request

Step 1. On the client computer, input the device ID of the host computer and then click Connect.


Step 2. Click Send a control request to your partner.

Send a Control Request to Your Partner

Step 3. On the host computer, click Allow to make the connection successful.

Request to Control Your Device

Connection method 2. Input security code

Step 1. On the host computer, go to Settings > Recipient. Tick the third option and then set the permanent security code.

Accept Remote Control

Step 2. On the client computer, input the device ID of the host computer and then click Connect. Choose Input security code and enter the code. Click OK to achieve remote access.

Security Code


This post mainly introduces how to fix Chrome Remote Desktop “The access code is invalid” problem. Specifically, there are two solutions. First, you can disable the “connect without a PIN” feature. Second, you can remove Gmail from the Google account if you’ve just added it. Another option for you is to use the best Chrome Remote Desktop alternative AnyViewer, which allows you to remotely control a PC easily, quickly, and safely.