Chrome Remote Desktop Forgot PIN: Three Ways to Easily Fix It

In this tutorial, three ways are provided for users to help them fix Chrome Remote Desktop forgot PIN problem and make their Chrome Remote Desktop work normally.


By Ellie / Updated on November 22, 2022

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Chrome Remote Desktop Forgot PIN


A few months ago, I installed Chrome Remote Desktop both on my office computer and laptop for occasional remote work. But today, I suddenly realized in the morning that I had forgotten my Chrome Remote Desktop PIN. I remember that both computers use the same pin, but it’s useless because I didn’t save it in the password manager. Is there any way for me to fix my Chrome Remote Desktop forgot PIN problem?”

- Question from Google Support

Many users have experienced forgetting the Google Remote Desktop PIN problem, which has brought great trouble to their work and life. In this case, some users are seeking ways to find or reset Chrome Remote Desktop PIN. While some users are also using a suitable Chrome Remote Desktop alternative to avoid Chrome Remote Desktop problems, not only Google Remote Desktop forgot PIN problem, but other Chrome Remote Desktop problems like Chrome Remote Desktop timeout.

How to fix Chrome Remote Desktop forgot PIN problem?

Chrome Remote Desktop is free remote control software with high security. It can be used for remote connections in different networks. It is suitable for Windows, Mac, Linux, and other operating systems.

For Chrome Remote Desktop, you need a PIN code to achieve a remote connection. Thus, there is always someone suffering from forgetting PIN Chrome Remote Desktop problem. Now the key point is how can we solve this problem.

Here, we summarize three common solutions for you to easily fix Chrome Remote Desktop forgot PIN problem.

Solution 1. Uninstall and reinstall Chrome Remote Desktop

Since you can reset Chrome Remote Desktop PIN after reinstalling Chrome Remote Desktop, this method can help you solve this problem.

Step 1. Expand Extensions in the upper-right corner of the Chrome browser and click Manage extensions below.

Manage Google Extensions

Step 2. In the main interface of Extensions, find Chrome Remote Desktop and click Remove.

Remove Chrome Remote Desktop

Step 3. In the pop-up window, click Remove to confirm your removal.  

Remove Confirm

Step 4. Open the Chrome Remote Desktop download page. Click Remote Access first and then click the blue download button.

Set Up Remote Access

Step 5. After automatically jumping to the chrome web store, click Add to Chrome to download Chrome Remote Desktop.

Add to Chrome

Step 6. Click Add extension to confirm the installation.

Confirm Installation

Step 7. Enter the name you want.

Choose Name

Step 8. Enter a PIN code you like and then click Start to finish the re-installation of Chrome Remote Desktop.

Choose a PIN

Solution 2. Check PIN in Chrome Personal Center

Step 1. Open the Chrome browser, expand Personal Center in the upper-right corner and click the key icon.

Open Password Options

Step 2. Click Autofill first and then click Password.

Change Password

Step 3. Find Saved Password in the Password interface, you’ll see the password you saved before. Find the Chrome Remote Desktop, then click the eye icon.

Saved Password

Step 4. Next, you’re required to type your Windows password to allow you to see the Chrome Remote Desktop PIN.

Enter Windows Password

Step 5. Then you’ll see your PIN appear here.

Show Password

Solution 3. Disable the PIN feature

When connecting to a remote device over Chrome Remote Desktop, you need a PIN to verify that you have access to the device. In other words, the PIN is the security guarantee of remote control over Chrome Remote Desktop. However, if your two devices are located on the same LAN and do not need further protection, you can consider disabling the PIN feature to avoid Chrome Remote Desktop forgot PIN problem.

 Step 1. Press Windows key + R to invoke the Run dialog box. Type in “regedit” and hit OK to open Registry Editor.

Run Box Regedit

Step 2. Navigate here: Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Policies. Right-click the Policies and choose New and then select Key.

Policies New Key

Step 3. Enter Google as the name of the new key. Right-click the Google key, choose New, and select Key (the same as in Step 2). Enter Chrome as the name of the new key.

New Key Google

Step 4. Right-click the empty space in the right pane and choose New and select DWORD (32-bit) Value.

Chrome New DWORD

Step 5. Set the name of the DWORD to RemoteAccessHostAllowClientPairing.

Rename DWORD

Step 6. Double-click the newly created DWORD. Change Value data to 1 and click OK.

Remote Access Host Allow Client Pairing Value Data

For security reasons, if you want to enable the PIN feature again in the future, just delete the DWORD (32-bit) value in the registry editor and restart the device.

If you think the above three methods are too complicated, or you are bored with using Chrome Remote Desktop with PIN, and want a simpler remote connection solution, you can use AnyViewer, the powerful free remote control software.

Free & easy remote control solution AnyViewer

AnyViewer is a free and easy remote control solution for multiple Windows versions. It is easy to operate. You can choose to sign up for it or not. In other words, you don't necessarily need to have an AnyViewer account to achieve a remote connection with it. Next, let's see the two options you've got.

Download Freeware Win PCs & Servers
Secure Download

Preparation work:

  • Connect the client computer (the controller computer) and the host computer (the controlled computer) to the Internet.
  • Download and install AnyViewer on the client computer and the host computer respectively.

 Option 1. Sign up for AnyViewer for unattended remote access with one-click

To achieve quick unattended remote access to remote computers, you can sign up for AnyViewer. 

Step 1. Launch AnyViewer on both computers. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in.

Free Editions

Step 4. Log in to the same AnyViewer account on the two devices, then you can achieve a direct connection by clicking One-click control.

Connect to My Devices

Note: If you upgrade your account to a Professional or Enterprise plan, then you’ll have more rights. You can assign more devices. Also, you can connect to another computer in privacy mode, which means you can black the screen and block the mouse and keyboard of the remote computer.

 Part 2. Two more connection methods of AnyViewer without an account

If you do not want to log in to the same account on the two devices for any reason, we also provide you with other two connection methods. But you should note that you're unable to enjoy some features, for example, transferring files between computers using these two connection methods, as they are designed for logged-in users.

Method 1. Send a control request

Step 1. Input the device ID of the other computer, then click Connect.


Step 2. There will be a pop-up window, click Send a control request to your partner.

Send a Control Request to Your Partner

Step 3. Then the host computer will receive a pop-up request. Click Allow to make the connection successful.

Request to Control Your Device

Method 2. Input security code

There are two types of security codes:

  • A permanent security code is set by you in advance.
  • A temporary security code is automatically generated and will change every time.

Step 1. On the host computer, go to Settings > Recipient. Tick the third option and then set the security code.  

Accept Remote Control

Step 2. On the client computer, input the device ID of the host computer and then click Connect. Then choose Input security code, enter the code and click OK.

Security Code


If you are bothered by Chrome Remote Desktop forgot PIN problem, you might as well try the three solutions mentioned above, which may help you ensure that Chrome Remote Desktop works normally. If one of the above-mentioned solutions works for you, we hope you can save your PIN to your computer to prevent similar problems from happening again.

If you’re tired of being troubled by Chrome Remote Desktop forgot PIN problem, you can use an easier remote control solution AnyViewer. It is more convenient in operation compared with Chrome Remote Desktop. Besides, AnyViewer doesn’t have as many problems as Chrome Remote Desktop. For example, Chrome Remote Desktop goes offline, or Chrome Remote Desktop freezes. Therefore, AnyViewer could be a perfect alternative to Chrome Remote Desktop.