By Ellie / Last Updated April 8, 2022

What causes Chrome Remote Desktop timeout?

If you let others remote control your computer via Chrome Remote Desktop, they’ll have full access to your apps, files, emails, and documents. However, in the process, you will be asked to confirm that you want to continue to share your computer every 30 minutes, or they will face Google Chrome Remote Desktop timeout problem.

This normal timeout appears because of security concerns. When you let someone else share your computer, you may notice that the access code that they use to control your computer expires in 5 minutes. Thus, to make sure the safety of your computer and everything on your computer, you need to confirm the connection after a period of time to avoid connection timeout.

How to fix Chrome Remote Desktop timeout problem?

Then how to set chrome remote desktop never timeout? Chrome Remote Desktop also provides you with a permanent way to access another computer. The detailed steps are listed as follows. Just note that you’ve already downloaded Google browser and added the extension on both computers.

Step 1. On the host computer, turn on remote access.

Set Up Remote Access Turn on

Step 2. Enter a name for your computer and then click Next.

Choose Name

Step 3. Choose a PIN with at least 6 numbers, and then enter it twice to start the program.

Choose a PIN

Until now, you’ve already created a permanent access code. Then you need to tell your PIN to whoever wants to access your computer. Then they enter the PIN required to access your computer to achieve connection without timeout. The detailed steps are as follow:

Step 1. On the client computer, open the Chrome browser and navigate here. Then log in to the same Google account. Once logged in, you can see the available computers.  

Remote Devices

Step 2. Click on the computer set up previously, and enter its PIN. Then you could start your remote control.

Enter the Set up PIN

Chrome Remote Desktop is popular for its convenience, but its shortcomings are also obvious. In addition to the timeout problem mentioned above, Chrome browser and the same Google account are required for both computers. If you’re tired of all these problems with Chrome Remote Desktop, you may need a remote access alternative.  

Best free Chrome Remote Desktop alternative: AnyViewer

AnyViewer is a free remote access solution that allows you to remotely access computers located anywhere. It is the best Chrome Remote Desktop alternative for it is easy to set up. you only need two steps to prepare your AnyViewer for remote control. No more tedious setup process anymore.

Download Freeware Win PCs & Servers 
Secure Download

After confirming that AnyViewer is downloaded on both the client computer and the host computer, you need to set it up:

 Part 1. For unattended remote access with one-click

Step 1. Install and launch AnyViewer on both computers. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in.

Free Editions

Note: If you have logged in to the same AnyViewer account on the two devices, then you can achieve a direct connection by clicking Remote control. If the two devices are not logged in to the same account, you can read the following steps to learn two more connection methods.

Connect to My Devices

Part 2. Two connection methods of AnyViewer

Connection method 1. Send a control request

Step 1. On the client computer, input the device ID of the host computer and then click Connect.

Connect

Step 2. Click Send a control request to your partner.

Send a Control Request to Your Partner

Step 3. On the host computer, click Allow to make the connection successful.

Request to Control Your Device

Connection method 2. Input security code

Step 1. On the host computer, go to Settings > Recipient. Tick the third option and then set the permanent security code.

Accept Remote Control

Step 2. On the client computer, input the device ID of the host computer and then click Connect. Choose Input security code and enter the code. Click OK to achieve remote access.

Security Code

In conclusion, if you’ve encountered the Chrome Remote Desktop timeout problem, you could try to achieve permanent access through PIN code, or you could just choose a simple and simple alternative, AnyViewer.