By Annie / Last Updated April 1, 2022

My Chrome Remote Desktop freezes

I have used Chrome Remote Desktop to remotely access another computer for a long period. However, recently, I found it is running slowly and even freeze for a while. Why does it occur? How can I solve it?”

Google Chrome

Why is Chrome Remote Desktop freezing?

Chrome Remote Desktop, a remote desktop software, developed by Google, is used to control another computer from anywhere and send keyboard & mouse orders from one computer to another over the internet. Usually, It is stuck on loading or freezes out for the following two reasons:

  • Chrome Remote Desktop allows PIN to connect.
  • There is something wrong with Chrome Remote Desktop installation and it is incomplete. Thus, it can’t work normally.

How to fix Chrome Remote Desktop freezing

Based on the causes of Chrome Remote Desktop being stuck on loading or freezing after connection, here offer corresponding solutions and you can choose one or more.

Fix 1. Disable PIN in Chrome Remote Desktop.

By default, it is enabled to allow remote connection via PIN in Chrome Remote Desktop. You can follow these steps to disable PIN.

Step 1. Press Windows + R, input “regedit” and click “OK”.

Step 2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies. Right-click "Policies" and choose “Key”.

New Key

Step 3. Name it as Google and Create a new Key, named “Chrome”. Right-click it and go to “New” > “DWORD (32-bit) Value”.


Step 4. Name DWORD as “RemoteAccessHostAllowClientPairing”. Double click it and change the value data from 0 to 1. Then, click “OK”.


Fix 2. Reinstall Chrome Remote Desktop

If it is freezing as corrupted installation files, you can uninstall and reinstall Google Chrome Remote Desktop.

Step 1. Press “Windows” + “R” simultaneously, input “appwiz.cpl”.

Open Uninstall

Step 2. Locate Google Chrome, right-click it, and choose “Uninstall”.

Uninstall Chrome

Step 3. Open Run window, type “%appdata”to open AppData foler.

Step 4. Find out Google/Chrome and delete Chrome folder.

Delete Chrome Folder

Step 5. Go to Google Chrome’s official to install it and run it. Then, you can add Chrome Remote Desktop extension to the browser and use it again.

The best solutions to avoid Chrome Remote Desktop freezing

If you don’t want to spend much time fixing Chrome Remote Desktop stuck on loading or freezing after connection, why not just resort to another remote desktop software. Here AnyViewer is introduced. As an alternative to Google Chrome Remote Desktop, it is free, secure, and stable.  At the same time, it’s very easy to simple. Free download it and see how it works. 

To control PC from PC, you need to download AnyViewer for Windows on the two PCs. 

Download Freeware For Windows
Secure Download

To control PC from iOS device, you need to download AnyViewer for Windows on the PC and download AnyViewer for iOS from the App Store on your iOS device.

Download Freeware For iOS
Secure Download

Step 1. Install and fire up it on the host computer and client computer. Create an AnyViewer account and sign in to the same account on the two comptuers. Once you've logged in, the device will be assigned to the account automatically.

Log in AnyViewer

Step 2. On your local computer, click "Deivce" and click the comptuer that you need to control. Then, click "Remote control" and you can get unattended access with 1-click from one comptuer to another computer. Apart from that, you are able to only view the screen of the remote computer, lock it and so on. If you upgrade to Professional plan, you can get access in privacy mode. 

Remote Control

Note: If you don't sign in to the same account on the two comptuers, you can get acccess by following these steps:

Step 1. On the remote computer, go to Settings and enable “Set my security code” to input the security code.

Set my Security Code

Step 2. On the client computer, click “Connect”,  enter the ID of the host computer and click “Connect”. 


Step 3. To achieve unattended access, choose “Input security code” and type the security code of the host computer. Finally, click “OK” and the remote connection will be established.

Security Code

After connection, you can access the desktop of the remote computer, view files and run apps on the remote PC. 



Now, surely you have realized how to fix Chrome Remote Desktop freezing issue: disable PIN or reinstall Chrome. If you are still unable to use the Chrome Remote Desktop smoothly, it’s recommended to employ a free & powerful remote desktop tool, AnyViewer.