By Annie / Last Updated September 2, 2021

Google Chrome

My Chrome Remote Desktop freezes

I have used Chrome Remote Desktop to remotely access another computer for a long period. However, recently, I found it is running slowly and even freeze for a while. Why it occurs? How can I solve it.”

Why is Chrome Remote Desktop freezing?

Chrome Remote Desktop, a remote desktop software, developed by Google, is used to control another computer from anywhere and send keyboard & mouse orders from one computer to another over the internet. Usually, It is stuck on loading or freeze out for the following two reasons:

  • Chrome Remote Desktop allows PIN to connect.
  • There is something wrong with Chrome Remote Desktop installation and it is incomplete. Thus, it can’t work normally.

How to fix Chrome Remote Desktop freezing

Based on the causes of Chrome Remote Desktop being stuck on loading or freezing after connection, here offer corresponding solutions and you can choose one or more.

Fix 1. Disable PIN in Chrome Remote Desktop.

By default, it is enabled to allow remote connection via PIN in Chrome Remote Desktop. You can follow these steps to disable PIN.

Step 1. Press Windows + R, input “regedit” and click “OK”.

Step 2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies. Right-click "Policies" and choose “Key”.

New Key

Step 3. Name it as Google and Create a new Key, named “Chrome”. Rght-click it and go to “New” > “DWORD (32-bit) Value”.


Step 4. Name DWORD as “RemoteAccessHostAllowClientPairing”. Double click it and change the value data from 0 to 1. Then, click “OK”.


Fix 2. Reinstall Chrome Remote Desktop

If it is freezing as corrupted installation files, you can uninstall and reinstall Google Chrome Remote Desktop.

Step 1. Press “Windows” + “R” simultaneously, input “appwiz.cpl”.

Open Uninstall

Step 2. Locate Google Chrome, right-click it, and choose “Uninstall”.

Uninstall Chrome

Step 3. Open Run window, type “%appdata”to open AppData foler.

Step 4. Find out Google/Chrome and delete Chrome folder.

Delete Chrome Folder

Step 5. Go to Google Chrome’s official to install it and run it. Then, you can add Chrome Remote Desktop extension to the browser and use it again.


The best solutions to avoid Chrome Remote Desktop freezing

If you don’t want to spend much time fixing Chrome Remote Desktop stuck on loading or freezing after connection, why not just resort to another remote desktop software. Here AnyViewer is introduced. As an alternative to Google Chrome Remote Desktop, it is free and doesn't require signing up for an account. It’s very easy to simple. Free download it and see how it works.

Step 1. Install and fire up it on the host computer and client computer.

Step 2. In the main interface of AnyViewer, you can see the device ID and the temporary code.

Temporary Code and Device ID

Step 3. On the host computer, go to Settings and enable “Set my security code” to input the security code.

Enable Temporary Code

Step 4. On the client computer, enter the ID of the host computer and click “Connect”.

Step 5. To achieve unattended access, choose “Input security code” and type the security code of the host computer. Finally, click “OK” and the remote connection will be established.

Security Code

After connection, you can access the desktop of the remote computer, view files and run apps on the remote PC. 


Now, surely you have realized how to fix Chrome Remote Desktop freezing issue: disable PIN or reinstall Chrome. If you are still unable to use the Chrome Remote Desktop smoothly, it’s recommended to employ a free & powerful remote desktop tool, AnyViewer.