Q: Which operating systems does AnyViewer support?
A: AnyViewer supports Windows 7/8/8.1/10/11, Windows Server 2012 R2/2016/2019/2022.
Q: Why can't the remote desktop be displayed adaptively?
A: Adaptive display is not supported temporarily, you can adjust the size of the remote desktop, or turn on full-screen mode in the toolbar.
Q: Why can't I use the shortcut key Ctrl+Alt+Del?
A: This version does not support the shortcut key Ctrl+Alt+Del, the subsequent versions will support it.
Q: Can one host be controlled by multiple consoles at the same time?
A: One host can only be remotely controlled by one main console. When the host is controlled by a new machine, the last remote connection will be forced to terminate. The subsequent versions will support one console to control multiple hosts at the same time.
Q: Can one master console control multiple hosts at the same time?
A: Yes, one master console can control multiple hosts at the same time.
Q: I log off and restart the host during remote control, can the remote control be continued after log off and restart?
A: The remote connection will be terminated when you log off and restart the host. After logging off and restarting, you need to re-run AnyViewer to continue the remote connection.
Q: Why is there no image after connecting to the host successfully?
A: It may be that the host failed to connect to the transit server, please close AnyViewer on the host and resend the control request.
Q: Why I can't copy files from the host during remote control?
A: During remote control, file transfer between the main console and the host is temporarily not supported, this function will be supported in subsequent versions.
Q: Which ports need to be opened in order to use AnyViewer?
A: AnyViewer adopts UDP/TCP intelligent switching mode, generally it is not necessary to set the port permission for the firewall. If your host has set strict filtering rules, please open UDP 30196 and TCP 30192, 30193.