By Ellie / Last Updated April 8, 2022

Can’t find Quick Assist in Windows 10?

Quick Assist is a Windows 10 program that allows a user to remotely control another Windows 10 computer over a network or the Internet. It is not very complicated to use Quick Assist, but users still face problems when using it, for example, Quick Assist not working problem.

Quick Assist

Another problem faced by users is that Quick Assist missing in Windows 10 problem. Some users said that Quick Assist disappeared in Windows 10 even they have applied the latest updates. If you are facing this problem, the first thing you need to do is to check whether you have updated your computer to the latest version of Windows 10. If you do, then you could use the four options below to fix this problem.

How to fix Quick Assist missing in Windows 10?

In this part, four options are given to help you fix Quick Assist missing in Windows 10 problem. The first three options are aimed at fixing the problem itself, while the last option recommends you a free remote support alternative to Quick Assist.

Option 1. Reinstall Quick Assist in Windows 10

Step 1. Right-click the Windows Start menu icon and then click Apps and Features.

Apps and Features

Step 2. Click Optional features.

Optional Features

Step 3. Click Add a feature.

Add a Feature

Step 4. Now find Microsoft Quick Assist, tick it, and then click Install. After doing these steps, you should now have Quick Assist back on your start menu and be able to use it again.

Microsoft Quick Assist

Option 2. Re-register Quick Assist via Powershell 

Step 1. Search PowerShell in the search box. Then click Run as Administrator.

Windows PowerShell

Step 2. Type the following command and press Enter:

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Administrator Windows PowerShell

Step 3. Once the process is completed, restart the computer and search for Quick Assist.

Windows PowerShell Command

Option 3. Create a new user account

Step 1. Click the Windows Start menu, then open Settings and then click Accounts.

Windows Setting Accounts

Step 2. Choose Family & other users on the left pane and then click Add someone else to this PC.

Family and Other Users

Step 3. Click I don’t have this person’s sign-in information, and then click Next.

Do Not Have This Person Sign in Information

Step 4. Then click Add a user without a Microsoft account.

Add a User Without a Microsoft Account

Step 5. Type in a username and a password for the new account. Then choose and answer the given security questions in case you forgot the password and when done click Next.

Create an Account for This PC

Now, you have ended with the creation of a new Standard user on Windows 10. But if you want to change a local user account to an administrator account and give administrative privileges to the new user, you need two more steps.

Step 6. On the Family & other users page, select the account owner name, and then click Change account type.

Change Account Type

Step 7. Change the Account type into Administrator, then click OK. After this, log in to the computer using the new account, and see whether you can find Quick Assist now.

Account Type Administrator

Option 4. Use free third-party remote access software AnyViewer

If you have tried the above-mentioned three options but Quick Assist in Windows 10, then you can choose to use free third-party remote access software AnyViewer. It is a professional remote support solution for different Windows versions, including Windows 10. You can help your families, friends, or customers to solve IT issues remotely and safely. Of course, you could also receive remote support from others. As the easiest way to remotely control a PC compared to other software, AnyViewer is pretty simple to get started.

Download Freeware Win PCs & Servers
Secure Download

Step 1. Download, install and launch AnyViewer on both computers. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 4. Log in to the same AnyViewer account on the two devices, then you can achieve a direct connection by clicking Remote control.

Connect to My Devices

Note: If you upgrade your account to a Professional or Enterprise plan, then you’ll have more rights. You can assign more devices. Also, you can connect to another computer in privacy mode, which means you can black the screen and block the mouse and keyboard of the remote computer.

Of course, you are also free to not sign up for AnyViewer if you're just trying to remotely access others' computers for once.  You can send a control request to your partners and ask for their permissions, or input a security code to achieve a direct connection.

Conclusion

This post introduces four options to help you fix the Quick Assist missing in Windows 10 problem. You can try the first three options to see if they can help you to find Quick Assist in your Windows 10 computer. If you still can’t find Quick Assist in Windows 10, you can use free third-party remote access software, AnyViwer, which is also accessible in Windows 10. But different from Quick Assist, which is only suitable for Windows 10, AnyViwer can also be used in Windows 11/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2, providing you with more options.