By Ellie / Last Updated September 10, 2021

Can’t find Quick Assist in Windows 10?

Quick Assist is a Windows 10 program that allows a user to remotely control another Windows 10 computer over a network or the Internet. It is not very complicated to use Quick Assist, but users still face problems when using it, for example, Quick Assist not working problem.

Quick Assist

Another problem faced by users is that Quick Assist missing in Windows 10 problem. Some users said that Quick Assist disappeared in Windows 10 even they have applied the latest updates. If you are facing this problem, the first thing you need to do is to check whether you have updated your computer to the latest version of Windows 10. If you do, then you could use the four options below to fix this problem.

How to fix Quick Assist missing in Windows 10?

In this part, four options are given to help you fix Quick Assist missing in Windows 10 problem. The first three options are aimed at fixing the problem itself, while the last option recommends you a free remote support alternative to Quick Assist.

Option 1. Reinstall Quick Assist in Windows 10

Step 1. Right-click the Windows Start menu icon and then click Apps and Features.

Apps and Features

Step 2. Click Optional features.

Optional Features

Step 3. Click Add a feature.

Add a Feature

Step 4. Now find Microsoft Quick Assist, tick it, and then click Install. After doing these steps, you should now have Quick Assist back on your start menu and be able to use it again.

Microsoft Quick Assist

Option 2. Re-register Quick Assist via Powershell 

Step 1. Search PowerShell in the search box. Then click Run as Administrator.

Windows PowerShell

Step 2. Type the following command and press Enter:

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Administrator Windows PowerShell

Step 3. Once the process is completed, restart the computer and search for Quick Assist.

Windows PowerShell Command

Option 3. Create a new user account

Step 1. Click the Windows Start menu, then open Settings and then click Accounts.

Windows Setting Accounts

Step 2. Choose Family & other users on the left pane and then click Add someone else to this PC.

Family and Other Users

Step 3. Click I don’t have this person’s sign-in information, and then click Next.

Do Not Have This Person Sign in Information

Step 4. Then click Add a user without a Microsoft account.

Add a User Without a Microsoft Account

Step 5. Type in a username and a password for the new account. Then choose and answer the given security questions in case you forgot the password and when done click Next.

Create an Account for This PC

Now, you have ended with the creation of a new Standard user on Windows 10. But if you want to change a local user account to an administrator account and give administrative privileges to the new user, you need two more steps.

Step 6. On the Family & other users page, select the account owner name, and then click Change account type.

Change Account Type

Step 7. Change the Account type into Administrator, then click OK. After this, log in to the computer using the new account, and see whether you can find Quick Assist now.

Account Type Administrator

Option 4. Use free third-party remote access software AnyViewer

If you have tried the above-mentioned three options but Quick Assist in Windows 10, then you can choose to use free third-party remote access software AnyViewer. It is a professional remote support solution for different Windows versions, including Windows 10. You can help your families, friends, or customers to solve IT issues remotely and safely. Of course, you could also receive remote support from others.

AnyViewer doesn’t require any account to achieve remote access. You only need to do a few setup processes on the computer that be controlled (the host computer), and then you can start remote access on the computer that controls (the client computer). Thus, AnyViewer is the easiest way to remotely control a PC compared to other software.

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Secure Download

Set up AnyViewer

Step 1. Install and run AnyViewer on both computers.

Temporary Code

Step 2. On the host computer, click on Setting and then Recipient. Tick the third option. Then set the security code you want in the box. Then click OK to finish the set-up process.

Accept Remote Control

Remote control over AnyViewer

You’ve already configured it for remote control. On the client computer, enter the device ID of the host computer. After entering the device ID, you’ll be given two options:

Option 1: You can send a control request; then the host computer will receive a pop-up request. People sitting in front of it could either allow it or deny it.

Send aControl Request to Your Partner

Request to Control Your Device

 

Option 2: You could also input a security code of the host computer to achieve remote access directly. You can either input a permanent security code or a temporary security code.

Security Code

Note: A permanent security code is set by you in advance. A temporary security code is automatically generated and will change every time. Both security codes allow you to establish a connection directly.

Conclusion

This post introduces four options to help you fix Quick Assist missing in Windows 10 problem. You can try the first three options to see if they can help you to find Quick Assist in your Windows 10 computer. If you still can’t find Quick Assist in Windows 10, you can use free third-party remote access software, AnyViwer, which is also accessible in Windows 10. But different from Quick Assist, which is only suitable for Windows 10, AnyViwer can also be used in Windows 8.1/8/7 and Windows Server 2019/2016/2012 R2, providing you with more options.