By Ellie / Last Updated July 1, 2022

Get an error when RDP to a server

I get an error "Other User" "To sign in remotely, you need the right to sign in through Remote Desktop Services. By default, members of the Remote Desktop Users group have this right..." on Windows 10 when I RDP to a server. What can I do to fix it?

Other User

It’s kind of frustrated for the RDP users to face the RDP error, such as “ An internal error has occurred” and the error mentioned by the above user when they remotely control a PC from Windows. Generally, people who are members of Administrators have this right. If you get the error, that means to sign in remotely, you need the right as a local administrator.

How do I allow login through Remote Desktop? 

Here are 3 solutions to get you out of the RDP error “To sign in remotely, you need the right to sign in through remote desktop services” on Windows 11, 10, 8... Apply them to your practice to mitigate the issue.

Solution 1. Add User to Remote Desktop Users Group

Step 1. On the local server, press Win + R and then enter “lusrmgr.msc”. Hit “OK”. 

Lusrmgr

Step 2. Locate on “Groups”. select “Administrators” group. Check whether your group is a member of the Remote Desktop Users group. If there are not, click on “Add”.

Administrators Add

Step 3. Then choose “Advanced”.

Select Groups

Step 4. Choose “Find Now” and then scroll down to find the Name.

Groups Find Now

Step 5. Check Name and then click on “OK” all the way. Then the issue may be resolved successfully. Then the error  "To sign in remotely, you need the right local administrative" may have been gone. 

User Name

Solution 2. Allow Log on Through Remote Desktop Services

Step 1. On the local server, press Win + R to invoke the dialog box and then type “gpedit.msc” and hit “OK” to open Group Policy Editor.

Run Box Gpedit.msc

Step 2. Navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.

Allow Log On through RDS

Step 3. Double-click on ”Allow log on through Remote Desktop Services” to open “Properties”. Select “Add User or Group...”

Add User or Group

Step 4. Enter “remote” in the blank and then click on “Check Names”.

Enter Remote Check Name

Step 5. Now you can get the name. Click on “OK”.

Remote Interactive Log on

Step 7. Restart the RDS server.

Note: You can also run CMD ( as admin ) and then input the following command line to apply the new group policy settings.

gpupdate /force

User Policy Update

Solution 3. Turn Off Hyper-V Enhanced Session Mode  in Powershell

Step 1. Search Powershell in the search box and then right-click on it, choose Run as Administrator.

Run as Administrator

Step 2. Enter the following command line and then press the “Enter” key:

Set-VMhost -EnableEnhancedSessionMode $False

Disable Enhanced Session

Step 3. Exit Powershell, and check whether the issue exists still.

A final solution for RDP error-- AnyViewer

Are you still facing the RDP error “To sign in remotely, you need the right to sign in through remote desktop services” on Windows 10, 11? If the issue persists and shows the user account is not authorized or you don’t want to spend too much time on fixing the issue, then AnyViewer can be the final solution for you. Compared with the Remote Desktop, AnyViewer has the following benefits:

★Tips:
 The operation of AnyViewer is easier and the speed to connect to a remote PC is faster as well as the methods are more flexible.
 It adopts ECC (Elliptic Curve Cryptography) encryption algorithm, which can safeguard your data and privacy all the time.
 The remote session can be realized anywhere and anytime because it won’t be limited by the same LAN and doesn't need to port forward.
For unattended access, you can realize remote connections with one click.
 It’s applicable to more Windows versions, including Windows 10 Home Edition, and Windows 7 Standard Edition as well as Windows Server 2022/2019/2016/2012 R2, but RDP doesn’t support Windows 10 Home computer.
Download Freeware Win PCs & Servers
Secure Download

Note: Do you want to remotely access a Windows Server from iPhone or iPad? You could download AnyViewer for iOS on your current device.

Method 1. Remotely control another PC with one-click

If you need to regularly access your own device remotely, it is strongly recommended to use this method, which can make your remote connection more convenient and more time-saving.

Step 1. Install AnyViewer and then open it. Sign up for AnyViewer account and then log in to this account on the two computers. (If you have signed up in the official website, you can log in directly.)

Log in AnyViewer

Step 2. Once logged in, the PC will be assigned to the account automatically. Now you can see your interface as the following picture.

Free Editions

Step 4. On the client computer, go to "Device", locate and click the PC that you need to control. And then click "Remote control” on the right pane to achieve remote connection with one click. 

Connect to My Devices

Method 2. Remotely control remote PC via sending controlling request

If you need to remote into your friend’s PC to solve the IT issue without logging into the AnyViewer account, we suggest going “Connect” to use “Send a control request”.

Step 1. Open AnyViewer and the device ID is demonstrated on its home interface. Ask your friend to tell you his or her device ID.

Step 2. On the client PC, input the device ID of your friend’s PC and then click on “Connect”.

Connect

Step 3. Choose “Send a control request to your partner”.

Send a Control Request

Step 4. There will be a pop-up window on your friend’s PC. You can control his or her PC successfully if you are allowed.

Request to Control Your Device

Conclusion

What should we do to the RDP error “To sign in remotely, you need the right to sign in through remote desktop services on Windows 11, 10, 8...? In this post, there are 3 solutions for you to address the issue, like adding users to the Remote Desktop users group... But if you get tired of fixing the error or looking for a more convenient alternative, AnyViewer can be a nice choice for you.