RDP the connection was denied because the user account is not authorized for remote login
I am trying to use Remote Desktop to remotely access another PC on our domain. If I use an administrator account, this works fine, however, when I use a normal user it gives the error: The connection was denied because the user account is not authorized for remote login. Any solutions to fix my issue?”
- Question from Linda
Why “Remote Desktop Connection Denied because the user account is not authorized for remote login”?
Remote Desktop Connection helps you remotely control another computer that has enabled Remote Desktop. It's very common to encounter user account is not authorized for remote login error in Windows 10,11, and Windows 7. The error occurs mainly for the following two reasons:
- This user is not a member of the Terminal Server's "Remote Desktop Users" local group. Then the user account won’t be permitted by the host computer to establish the connection.
- The Log One User is not the one you want to connect to.
How do I fix ” The connection was denied because the user account is not authorized for remote login“?
Reasons can help us know more about the issue "Remote Desktop Connection denied because the user account is not authorized for remote login" on Windows 11, 10, 8, 7 and make sense of the corresponding operation. Now, follow me to know how to operate to fix the RDP connection problem.
Solution 1. Give access to your user account
Step 1. Press Win + R and type in “lusrmgr.msc”, and then click on OK.
Step 2. Click on “Users” and then double-click User account. And then locate on the “Member of” tab. Click on “OK”. (if there is a Remote Desktop Users group)
Step 3. If there's no Remote Desktop Users group under Administrators, click "Add". Select "Advanced" and then click on "Find Now". After you find the mane of the user or groups, click on “OK”.
Solution 2. Allow access to use Remote Desktop Connection
Step 1. Press Win + R and type in the control panel, and then hit "OK".
Step 2. Click on "System and Security".
Step 3. Choose "Allow remote access" under the “System”.
Step 4. Locate on the "Remote" tab, choose “Select Users”.
Step 5. And then choose “Advanced” “Find Now” just as the above shown, and finally click on “OK”. After that, "RDP the connection was denied because the user account is not authorized for remote login" would be solved.
Solution 3. Check Remote Desktop Service Log On User
Step 1. Press Windows Key + R and input ‘services.msc’ and press “Enter” key.
Step 2. Find Remote Desktop Service from the list and then double-click it.
Step 3. Switch to the "Log On" tab, and select "Browse".
Step 4. Select "Advanced" and then click "Find Now".
Step 5. From the list, double-click "Network Service" and then click "OK".
Step 6. Reboot your computer and check if you can connect successfully.
Solution 4. Create a new security group
Step 1. Press Windows Key + R and type in ‘secpol.msc’ and press ‘Enter’ key.
Step 2. Navigation: Local Policies > User Rights Assignment.
Step 3. In the list of policies, find "Allow log on through Remote Desktop Services" and double-click it.
Step 4. If there are Remote Desktop Users under the Administrators, click on "OK".
Step 5. If not, choose “Add User or Group” to enter the object name of Remote Desktop Users, and click on “OK”. You can also select “Advanced” “Find Now” to find the user if you don’t know the name.
The easiest and quickest way for remote access: AnyViewer (Free)
We have to admit that there are various problems we may meet when we use RDP, like the Remote Desktop not working after update, Remote Desktop black screen, and so on. Under this circumstance, it’s wise for the user to choose free third party remote access software—AnyViewer.
With easy operation and fast connection, AnyViewer can give you the perfect experience. Supported by a strong technical team, AnyViewer is workable for multiple versions of computers, like Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2. Follow me and learn how to operate.
Step 1. Click the button to free download, install, and launch AnyViewer on both computers. To access Windows computers from mobile devices, download AnyViewer mobile apps.
Step 2. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)
Step 3. Fill in the signup information and you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account.
Step 4. Log in to the same AnyViewer account on the two devices, then you can achieve unattended access by clicking One-click control.
✍ Important note: To access in privacy mode, you need to upgrade to Professional or Enterprise plan. After that, you can enjoy other privileges, including assigning more devices to one account for secure remote access, controlling more computers from one simultaneously, high-quality image, faster file transfer, etc.
Now the connection is successfully established and you can use the remote computer as if you were sitting in front of it.
4 solutions for “Remote Desktop Connection Denied because the user account is not authorized for remote login” must be worked out now. Of course, if your problem still exists or the steps are troublesome for you, resorting to 3rd party remote access software AnyViewer is a wise choice.