How to Solve TeamViewer License Session Limit Exceeded?
The TeamViewer license session limit exceeded error usually occurs due to multiple or long connections. This guide discusses causes and effective ways to maintain smooth remote sessions.
By Irene / Updated on November 10, 2025
Why does the “TeamViewer license session limit exceeded” error occur?
The “license session limit exceeded” message in TeamViewer usually appears when the number of active sessions or devices goes beyond what your license allows. This issue can also happen if the license is expired, incorrectly activated, or if the system mistakenly detects commercial use.
| Reason | Explanation | Example or note |
|---|---|---|
| Concurrent session limit | Each license type allows only a certain number of simultaneous connections. | Business and premium licenses usually allow 1 session, while corporate licenses allow more. |
| Device limit | Each license can only be used on a limited number of devices. | A business license supports up to 3 devices, while higher plans allow more. |
| Incorrect usage detection | TeamViewer may mistakenly identify personal use as commercial activity. | This can trigger restrictions even if you are not using it for business. |
| Invalid or expired license | The license is no longer active or was not properly activated. | Check if your license is valid and up to date. |
In short, this error happens when the system finds that your usage exceeds what your license permits. Checking your active sessions, devices, and license status usually helps identify the cause and guide the next steps for fixing it.
How to fix the TeamViewer license session limit exceeded error
The “TeamViewer license session limit exceeded” error often happens when all channels under your license are occupied. Checking channel usage, ending inactive sessions, or upgrading your license usually solves the issue. Here are 5 fixes that can help resolve the TeamViewer session limit reached issue.
Fix 1. Check who is using the channel
When you see the “TeamViewer license session limit exceeded” message, it usually means all available channels under your license are currently in use. You can first check which device or TeamViewer ID is using the channel.
Step 1. On your Windows computer, open TeamViewer.
Step 2. Go to Help ➜ About TeamViewer.
Step 3. In the pop-up window, click Channel Usage.
Step 4. A list will show all active TeamViewer IDs currently in sessions.
If you find that someone has an unused or idle connection, ask them to close it so that you can use the channel again.
Fix 2. End inactive or forgotten sessions
Sometimes, a team member may forget to close a session, leaving the channel occupied. In this case, you can manually or automatically end inactive sessions.
Step 1. Contact the person who opened the connection and ask them to close their TeamViewer session.
Step 2. If you have admin control, remotely end the session through your management console.
Step 3. To prevent the same issue in the future, set an inactive session time-out in TeamViewer settings. This will automatically close idle connections after a set period.
Fix 3. Add more channels or upgrade your license
If your company often needs to connect multiple devices at the same time, it’s best to expand your license to include more channels.
Step 1. Log in to your Customer Portal.
Step 2. Go to Subscriptions ➜ Manage subscription.
Step 3. Choose Add more channels or Upgrade your license depending on your needs.
Step 4. Confirm your order. The new channels will be available immediately after the upgrade.
Fix 4. Reactivate or reassign the license
If you still receive the error after confirming that no channels are in use, your license might not be correctly activated on your device.
Step 1. Sign out of TeamViewer on all devices using your license.
Step 2. Restart TeamViewer on your main device.
Step 3. Sign in again with your licensed account to reactivate the license.
Step 4. Try reconnecting to see if the issue is resolved.
Fix 5. Contact TeamViewer support
If none of the above fixes work, there may be a technical issue with your license synchronization.
Step 1. Go to the TeamViewer Customer Portal or official support page.
Step 2. Submit a support request explaining that you are seeing the “license session limit exceeded” message.
Step 3. Provide your license type (Business, Premium, or Corporate) and affected TeamViewer IDs.
🔥Try the best alternative to TeamViewer to avoid the issue
TeamViewer is a popular remote access tool, but many users face the “TeamViewer License Session Limit Exceeded” error, which interrupts their work. If you experience this problem frequently, the most effective solution is to switch to a reliable alternative. AnyViewer provides stable, secure, and flexible remote access without the session restrictions that TeamViewer imposes.
- Key features of AnyViewer:
- Unattended & Attended Access: Connect anytime, whether someone is on the other end or not.
- Multi-Platform Support: Compatible with Windows, macOS, Android, and iOS. That means you can even play Android games on your iPhone.
- Strong Security: End-to-end encryption keeps your data safe.
- Unlimited Sessions: Run multiple remote connections at once.
AnyViewer offers a smooth, reliable, and secure way to manage remote sessions, helping you avoid TeamViewer limitations entirely.
Step 1. On the remote PC, go to Log in from the left pane, and click Sign up.
Step 2. Fill in the following information and click Sign up.
Step 3. On the local PC, open AnyViewer and log in to the same account. Then you can see your assigned devices.
Tips: You can upgrade to Professional or Enterprise plan to assign more devices at once, which is more convenient for you to connect to these devices with one click.
Step 4. Go to Device, select the target PC you want to connect to, and click One-click control to perform unattended remote access.
You can also tick Connect in privacy mode to better protect your data by blackening the remote computer and disabling the remote keyboard & mouse click when in remote sessions.
Conclusion
In conclusion, the “TeamViewer license session limit exceeded” error usually occurs when your usage goes beyond what your license allows. Checking active sessions, ending idle connections, or upgrading your license can often resolve the issue. For uninterrupted remote access, alternatives like AnyViewer provide unlimited sessions, strong security, and multi-platform support, helping you avoid TeamViewer limitations entirely.
