How Do I Download and Use Microsoft Remote Desktop Assistant?

This post shows what Microsoft Remote Desktop assistant is, how to download, install and use it for configure the PC that needs to be accessed remotely.


By Annie / Updated on October 26, 2022

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What is Microsoft Remote Desktop assistant?

Remote Desktop assistant, a small tool, released by Microsoft, is aimed at helping users to configure PC for remote access by automatically preparing the remote desktop function

Remote Desktop Assistant

How to use Microsoft Remote Desktop assistant?

Step 1. Download Microsoft Remote Desktop assistant on the computer that you need to access. 

Step 2. Double-click the installation package and follow the prompts to install Microsoft Remote Desktop assistant on the PC.  

Note: If your Windows computer isn't Professional, Ultimate or Enterprise, you won't be able to use Remote Desktop assistant.  You can upgrade your OS or switch to another remote access software for Windows

Step 3. After the detection is completed, Remote Desktop Assistant will list the adjustment prompt and the main content as follows:

Step 4. After that, the PC Name, User Name, and three methods to acquire remote access will be demonstrated.

Connection Information

☞ Scan code:

When you need to access a Windows computer from a mobile device, you can choose this way. Download the RD client on the device and scan the QR code. What you need to pay attention to is that this way is applicable to iOS/Android 7.0 and later editions. 

Copy to clipboard:

Copy the remote connection information and send it to your partner via Chat window. Then, on the client computer, in the Search box, type “Remote Desktop Connection” and choose it to launch Remote Desktop Connection. Then, fill in the connection according to the received remote information, and you can successfully remotely access this computer.


☞ Save this connection as a file

Save and send the RDP remote desktop file to your partner. On the client computer, open the file directly and click “Connect”. You might be prompted that “The publisher of the remote connection can’t be identified”. Click “Connect” to continue remote access.

Connection Window

 Once connected, you can view files or provide technical help to the controlled computer.

Remote Desktop assistant: The edition isn't supported

Now, you can know how to download, install and use Microsoft Remote Desktop assistant and connect to a remote PC. However, if you are a Windows Home user, you are unable to use it with a message - The edition isn't supported. It's expensive to upgrade to a higher edition.

Why not use another safe and free remote desktop software, AnyViewer? Apart from being compatible with all editions of Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2, it's outstanding out of those advantages.

It is ultra simple to install and use with flexible connection ways: via account, security code, or control request. At the same time, it applies end-to-end ECC encryption to protect your data in remote sessions from attack.  Now, free download it and see how to use it. 

Download Freeware Win PCs & Servers
Secure Download

Step 1. Install and run the app on both devices. Create an AnyViewer Account and log in to the same account on the two devices.  Once signed, the device will be automatically assigned to the account and shows up on the "My devices“ list. 

Log in

Step 2. On your local computer, go to "Device" and locate the remote computer which you need to control. Click it and choose "One-click control". 

Remote Control

✐ Importance: If you need to access the remote computer by blacking its screen and disabling its keyboard and mouse, you can upgrade to Professional or Enterprise plan and check "Connect in privacy mode". 

Step 3.  Then, you are able to connect to the remote assigned computer and take operations, including opening Task Manager, restarting the remote computer and etc.


If you just need to offer your friend remote support just for once, you can go to "Connect", input the device ID of your friend's computer, and send a remote control request to achieve attended access. 


The post shows how to use Microsoft Remote Desktop assistant to help Remote Desktop Connection complete remote access. And introduce you to free remote desktop software, AnyViewer, which can work on Windows Home edition and requires no IP address.