By Annie / Last Updated September 24, 2021

What is Microsoft Remote Desktop Assistant?

Many novice users don’t know the prerequisites and the method for use Remote Desktop Connection. Thus, Microsoft issued a small too, called Microsoft Remote Desktop Assistant to help users correctly configure Remote Desktop for remote access.

How to use Microsoft Remote Desktop Assistant?

Step 1. Download Microsoft Remote Desktop Assistant and install it on the host computer (the computer that is going to be controlled).

Step 2. After installation, the license agreement will show. Click “Accept” to continue and then Remote Desktop Assistant will detect the Remote Desktop status of the current system and check whether the prerequisites are met.

Step 3. After the detection is completed, Remote Desktop Assistant will list adjustment prompt and the main content are as follows

Step 4. After that, the PC Name, User Name, and three methods to acquire remote access will be demonstrated.

Connection Information

☞ Scan code:

Download Microsoft Remote Desktop on your mobile phone and scan the QR code generated on the host computer (applicable to iOS/Android 7.0 and the higher editions).

Copy to clipboard:

Copy the remote connection information and send it to your partner via Chat window. Then, on the client computer, in the Search box, type “Remote Desktop Connection” and choose it to launch Remote Desktop Connection. Then, fill in the connection according to the received remote information, and you can successfully remotely access this computer.

☞ Save this connection as a file

Save and send the RDP remote desktop file to your partner. On the client computer, open the file directly and click “Connect”. You might be prompted that “The publisher of the remote connection can’t be identified”. Click “Connect” to continue remote access.

The remote desktop assistant can help the computer automatically prepare the "remote desktop" function. Can make other computers or mobile devices (iOS/Android) successfully remotely connect. After the remote access is successful, you can write documents or provide help to the controlled computer.

Microsoft Remote Desktop Assistant can help the computer prepare Remote Desktop automatically. Once connected, you can view files or provide technical help to the controlled computer.

Remote Desktop Connection Alternative (FREE and SAFE)

As a free remote assistance software, AnyViewer can easily connect to a remote computer without any special firewall configuration as long as you can access the Internet. If you don't want to suffer from the cumbersome process of remote access, then I recommend you to use AnyViewer, which is easier to operate and has a better user experience. And it supports all versions of Windows 11/10/8.1/8/7 and Windows Server 2019/2016/2012 R2. Just download, install and run it on the devices and you can achieve remote access.

Download Freeware Win PCs & Servers
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Step 1. On the client computer, input the device ID of the host computer on the box under “Partner ID”.


Step 2. Choose “Send a control request to your partner” and click “OK”.

Send Remote Control Request

Step 3. A window on the host computer will pop up. Click “Allow” to accept the remote request.


Step 4. After connection, you can see a menu that offers shortcuts to many operations, including opening Task Manager, restarting the remote computer and etc.



Note: To access an unattended computer, you can choose to input a security code.


The post shows how to use Microsoft Remote Desktop Assistant to help Remote Desktop Connection complete remote access. And introduce you to free remote desktop software, AnyViewer. It doesn’t require you to know the IP and user name of the controlled computer, all you need is to enter the ID displayed on the controlled computer and your partner just needs to accept the remote control request.