Can Quick Assist transfer files?
"I am running Quick Assist to help a colleague with computer problems (in the same LAN). The tool running fine except for one important thing copy and paste don't work. I clear my clipboard, etc. But there’s no effect. Can Quick Assist transfer files? If it can, may I use the copy-paste function through the Quick Assist program?"
Sorry, the answer is NO
I’m sorry to say that the answer is NO and using Quick Assist on Windows 10, 11 for file transfer is not possible. As a Windows built-in feature that can give assistance or get assistance remotely, Quick Assist attracted many users. However, it lacks some important functions like file transfer. If you need to transfer files, you can resort to a third-party file transfer tool or the Windows built-in RDP.
How can you share text content with Quick Assist?
Although it’s unavailable to directly use Microsoft Quick Assist for file transfer, you can share text contents in Quick Assist. There’s a chat window within Quick Assist, you can share messages or file links. The prerequisite is that the content of your file must be text in word. Next, I will explain the concrete operation to share messages or file links with Quick Assist.
Step 1. On your computer, search “Quick Assist” in the search box and open it. If you are the one who gives assistance, choose Assist another person under Give assistance.
Step 2. Enter the email or phone number, click Next, input the password, and click Sign in. Then you will get a security code valid for 10 minutes.
Step 3. For the one who gets assistance, enter the security code in the main interface of Quick Assist, and click Share Screen.
Step 4. Choose Full Control or View Screen, and then click Continue. On the remote PC, click Allow.
Step 5. Now, the computer interface of the person providing help is like the picture below.
Step 6. At the top of the interface, the one who offers help can see a row of options. Choose the fourth one “Toggle Instruction Channel”.
Step 7. Now, you can send and receive messages or file links.
Note: Quick Assist is devoid of the function to transfer files, and the chat window also gets cleared with every message that is sent, which is extremely troublesome.
Bonus tip: Two more ways to transfer files between computers
According to the feedback of many users, the connection of Quick Assist is too slow, causing them to waste a large amount of time running it and connecting to it. More importantly, it’s unavailable to transfer files using Quick Assist. Therefore, we would like to offer you two more ways to transfer files between computers on Windows 10 and 11. Keep reading.
Way 1. AnyViewer: Transfer files without any limitations
When we need to transfer files remotely, it’s better to resort to other useful third-party remote access software, such as AnyViewer. AnyViewer allows you to remotely access a PC and transfers files at a really fast speed, even if transferring large files over the internet. But if the two laptops are on LAN or WiFi, the transfer speed will be faster.
Note: It's worth having a try. The transfer speed and easy operation would give you a big surprise. Get one and follow me to enjoy it.
Step 1. Download, install, and launchAnyViewer on both Windows computers.
Step 2. On the Controller computer, go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)
Step 3. Fill in the signup information.
Step 4. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you’ve logged in to.
Step 5. Choose your target computer, and then click File transfer.
Step 6. Then a File Transfer dialog box will appear. You can choose files and click the arrows to transfer files between Local Device and Remote Device.
- It is highly recommended to upgrade your account to a professional or enterprise plan. Here are what a professional or enterprise plan can bring to you:
- Faster file transfer speed. Transfer speed for a free account is 500 KB/s, and for a paid account is up to 10 MB/s.
- More files are being transferred simultaneously. For a free account, 100 files can be transferred at a time; for a paid account, this number is unlimited.
- Larger size of a single file transferred. The maximum size of a single file that can be transferred for the free account is 100 MB, and for a paid account is 1 TB.
Way 2. Transfer files over Remote Desktop between two PCs
The second way is to use another Windows built-in feature, Remote Desktop. But you should note that:
- If the two computers are under different networks you need to use VPN or set port-forward.
- You are only allowed to copy and paste files that are smaller than 2 GB.
Step 1. Open the Start menu, choose Settings, and then locate on System, finally select Remote Desktop Turn on the “Enable Remote Desktop” option.
Step 2. On the local PC, search “Remote Desktop Connection” in the search box. And then open it.
Step 4. Enter the IP address and the user name of the remote PC, and then Connect.
Step 5. After connecting successfully, press Ctrl + C to copy the files from the remote desktop and press Ctrl + V to paste them onto your own computer.
While it is impossible to perform Quick Assist transfer files, we highly recommend you use AnyViewer. AnyViewer is more than a file transfer tool, but is also a remote control tool. With it, you can remotely access another computer with ease.