By Vivian / Last Updated October 22, 2021

Failed to reconnect to your remote session Server 2016

“I have a Server 2016 with Remote Desktop Services enabled, but I can't connect to it. When I try to connect I only get a black screen for a minute and then I get the error ‘Failed to reconnect to your remote session. Please try to connect again. Any suggestions to fix the problem? I have no idea now.

Fail to Reconnect

Why do I get the " failed to reconnect to your remote session" error?

If the error “failed to reconnect....” appears, we’re unable to connect by using Remote Desktop. Usually, failing to reconnect to your remote session is related to two reasons. One is low memory of the computer causes the shortage of memory storage to run RPD. Another is that port 3398 is blocked or being changed.

How to fix “failed to reconnect to your remote session”?

When Remote Desktop can’t connect with “failed to reconnect to your remote session” error appears, you can choose one of the following solutions to fix it.

Method 1. Reboot the system or end Task Manager

In fact, rebooting absolutely helps in most cases. In addition, you can also close the remote desktop windows and end Remote Desktop process in Task Manager.

Step 1. Press Control + Alt + Delete to open Task Manager.

Step 2. Locate on the process, and then click “Remote Desktop Connection”, select “End task”

end-task-process

Note: If the approach is not worked for you, try the solutions.

Method 2. Check group configuration

Step 1. Press Win + R and type “gpedit.msc” and then press the “Enter” key.

run-box-gpedit.msc

Step 2. Navigation: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections

Step 3. Confirm that group policy “Allow users to connect remotely using Remote Desktop Services” is enabled.

connections-allow

Method 3. Use SFC Scan

Step 1. Press Win + R to run box,  type CMD and then press Enter key.

run-box-cmd

Step 2. Copy and paste“sfc /scannow”as command to check the result.(The process need nearly 20 minutes, just wait patiently)

sfc-scannow

Note: The corrupted files will be found and you can repair them by SFC scan. And You can also use disk cleanup to free more space for RDP.

Copy and paste “cleanmgr.exe” in the command prompt and then select the drive you wanna clean.

Method 4. Reset Value data

Step 1. Press Win + R to run box and type “regedit” in the box.

run-box-regedit

 

Step 2. Navigation to the following path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp

Step 3. Change the "LanAdapter" value from "1" to "0", to allow RDP in all network adapters.

lan-adapter

Step 4. Reboot the system and test.

Method 5. Allow 3389 port in Defender Firewall

Step 1. Press Win + R to run box, type “Control Panel” and press the “Enter” key to open the Control Panel.

run-box-control-panel

Step 2. Click the “System and Security” and then select “Windows Firewall.” Choose“Advanced Settings.”

advanced-settings

Step 3. Click the “Inbound Rules” option on the left of the Windows Firewall window and then click the “New Rule” option under the “Actions”.

inbound-rules-firewall

Step 4. Click the “Port” option and then click “Next.”

port

Step 5. Click “TCP” for the port type and then click “Specific local ports.” Type in 3389 to the textbox next to “Specific local ports” and then click “Next.” 

3389-port

Step 6. Click “Allow the connection” and then click “Next.” Select all options for connection types (Public and Private networks) on the next screen regarding when to apply the rule, then click “Next” again

allow-the-connection

Step 7. Type in a name for the rule such as "TCP 3389," then click “Finish” to allow the 3389 port in Windows Firewall.

tcp-3389

A free & safe remote software for Windows: AnyViewer

In terms of the ways above, it’s lucky for you to deal with your problem. However, if your issue still persists, don’ worry, there’s a way that can totally help you out of the problem. That’s a remote access server freeware called AnyViewer. With stability and security, AnyViewer attracted a large number of users. It is applicable for all versions of Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2 (64bit and 32bit). You can connect to the remote PC efficiently and have an immersive experience. Now, let’s see how it works:

Step 1. Download and install AnyViewer on the remote PC and the local PC

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 2. Run AnyViewer, and the device ID, temporary security code, and so on are shown in the following picture.

temporary-code

Step 3. On the local PC, input the device ID of the remote PC, and then click “Connect”.

Connect

Step 4. Choose the first option “Send a conquest to your partner” and then click OK.

Send a Control to Your Partner

Step 5. The remote computer will receive a request, click “Allow”, then the connection is successfully established.

Request to Control Your Device

 

Further reading: There’s another helpful way to connect to the remote PC by AnyViewer.

Step 1. On the remote PC, click on Settings(on the main interface of AnyViewer) and then Recipient, tick the third option. Set the security in the blank and finally click OK.

Accept Remote Control

Step 2. Input the device ID of the remote PC, click on “Connect”. (Just as the above instructions) And then choose the first one “Input Security Code", then type the security code in the blank box, finally select OK.

Conclusion

5 solutions for the error “failed to reconnect to your remote session server 2016” are demonstrated in this post. When you find the solutions are not suitable for you, you might as well resort to the third-party remote access software--AnyViewer, which can free you from your problem.