By Ellie / Last Updated September 14, 2021

Server 2016 Start button not working RDP issue

Nowadays, a lot of people work remotely via Windows RDP. While they remotely access another computer, they may encounter various problems. One of the most common problems is that Server 2016 Start button not working RDP issue.

This problem manifests itself very often as the Start menu on the remote desktop being non-responsive. You cannot even re-boot the remote desktop as you cannot use Restart from the non-operable Start menu. Windows Server 2016 RDP or Windows 2012 R2 start button not working over RDP problems have been frequently seen on different forums.

How to solve the Server 2016 Start button not working RDP issue?

When you click on Start button and it doesn’t pop up, what should you do? In this part, four solutions are mentioned to help you solve Server 2016 Start button not working RDP issue. Follow the solutions to troubleshoot the issue.

Solution 1. Restart the computer

If there is something wrong with your computer, the first thing you can think of is to restart the computer. Then how could you restart your computer if the Start button doesn’t work properly? You could press Windows + R, then run the command “shutdown /s /t 0” to power off or “shutdown /r /t 0” to restart your machine. Try this to see if it helps.

Solution 2. Change settings

If you are running an important program and don’t want to restart your computer, you could try to change some settings on your computer.

Step 1. Press Windows + R to invoke the Run dialog box, and type in “ms-settings: personalization-start” to invoke the Settings window.

Ms Settings

Step 2. Click Personalization first and then click Start.


Step 3. Uncheck the following two options: Show more tiles on Start and Use Start full screen.


Solution 3. End explorer.exe task

Another quick fix for that issue would be to close all the open folder windows and make the Taskbar disappear. Then you can enable it again to see if the problem is solved.

Step 1. Press Ctrl + Shift + Esc to invoke Task Manager window.

Task Manager

Step 2. Go into the Details tab and find the task named “explorer.exe”.


Step 3. Right-click “explorer.exe” task and then click “End task”. This will close all your open folder windows and make the Taskbar disappear. After this, restart your computer, and your problem will be fixed.

End Task

Step 4. You can enable it again by going into File > Run new task and then entering explorer.exe.

Run New Task

 Solution 4. Use shortcuts

If the Start button doesn’t work properly and you don’t want to restart your computer or change anything else on your computer, you could use some shortcuts to invoke the Start menu. The easiest way is to press the Windows key or CTRL+ESC. This may temporarily solve your problem.

Free & Stable RDP alternative for Windows Server

If you still can't solve Server 2016 Start button not working RDP issue after trying the above-mentioned solutions, here we recommend you to download the most flexible and easy-to-operate remote control alternative AnyViewer

AnyViewer is a free and fast remote access software for Windows 10/8.1/8/7 and Windows Server 2019/2016/2012 R2. You could flexibly access almost everything you need on another computer even you are far away from it.  

AnyViewer allows you to easily connect to remote computers without changing various settings on your computer. As long as you can access the Internet, AnyViewer can be used normally. Follow the steps below, you can start your remote control right away.

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Secure Download

Step 1. Install and run AnyViewer on the host and client computers.

Temporary Code

Step 2. On the host computer, navigate here: Setting > Recipient. Tick the third option and then set the security code you want in the box.

Accept Remote Control

Step 3. On the client computer, enter the device ID of the host computer and then click Connect. Choose to Send a control request to your partner in the pop-up window.

Send a Control Request to Your Partner

Step 4. Then the host computer will receive a pop-up request to control it. People on the other side can either allow the request or deny it.

Request to Control Your Device

Step 5. If you know the security code of the host computer. Click Input security code. The code you input could either be a permanent security code that others set before (in step 2) or an automatically-generated temporary security code.

Security Code