The issue: Remote Desktop can’t find the computer
It's common to remotely control one computer using Remote Desktop Connection (RDC). However, sometimes, the error "Remote Desktop can’t find the computer [Computer Name]. This might be mean that [Computer Name] does not belong to the specified network. Verify the computer name and domain that you are trying to connect to." appears on your computer while using RDC.
Why Remote Desktop can’t find the computer?
The Remote Desktop can't find the computer that does not belong to the specified network issue can occur to different Windows systems, like Windows 10, Windows 7, Windows Server 2016, etc. Its main causes are listed as follows.
How to fix Remote Desktop Can’t find the computer
First of all, make sure that the destination computer is open, as you can't use Remote Desktop to connect to a computer when it is turned off. Then, you can take one or more solutions listed below to fix RDC not finding and connect to the target PC successfully.
Solution 1. Check whether you have input the right computer name
If you have input the wrong name of the remote computer, of course, the issue happens. To check out the computer name, right-click "This PC" and choose “Properties”. Or you can use the IP address to replace the hostname of the remote PC.
Solution 2. Replace computer name with IP address
Or you can use the IP address to replace the computer name and see the steps to find out the IP address of one computer.
Step 1. In the Search box, input “Command Prompt”, right-click it, and choose “Run as administrator” to run Command Prompt as administrator.
Step 2. Input "ipconfig" and type Enter. Then, you can see the IP address of the computer.
Fix 3. Flush your local DNS cache using CMD
As mentioned above, Remote Desktop unable to find computer can be caused by DNS cache. Thus, you can flush the local DNS cache to see whether it is fixed.
Step 1. In the Search box, input “Command Prompt”, right-click it, and choose “Run as administrator”.
Step 2. In the Command Prompt interface, input “ipconfig / flushdns” and press Enter key.
Fix 4. Manually add entry for RDP server to the host file
If the local host file has no RDP entry, you can manually add it to fix the issue. Look at how to perform the task:
Step 1. Run Command Prompt as administrator, type
“Notepad C:\Windows\System32\drivers\etc\hosts” and press “Enter” key to open the system host file. Or open Windows Explorer and go to C:\Windows\System32\drivers\etc\hosts to open the host file.
Step 2. In the file, add the hostname of the server and press “Ctrl” + “S” to save the change.
Fix 5. Clear the credentials cache in Registry Editor
Step 1. Press Windows + R, input “regedit” and click “OK” to open Registry Editor.
Step 2. Navigate to the following path:
HKEY_CURRENT_USER\Software\Microsft\Terminal Server Cleint\Default
Step 3. Locate “MRU” entries and delete them.
Fix 6. Turn to Windows Remote Desktop free alternative
If the four solutions are not working for the Remote Desktop can't find the computer that does not belong to the specified network issue, you can resort to a free alternative to Remote Desktop, AnyViewer.It is a fast remote access and remote support utility. To use it to access another computer, you don't need to find out the IP or the computer name. What's more, it supports connecting one PC to another PC under different networks without complicated settings.Then, let's walk through how it works.
Click the following button to free download the remote connection utility.
Step 1. Install and run it on the PC that you want to control. The device ID of the computer and the temporary code are listed on the main interface.
Note: Temporary security code changes when you restart AnyViewr. To get a permanent security code, go to Settings, enable "Set my security code" and set the permanent security code. Finally, click "OK" to keep the change.
Step 2. Install and run AnyViewer on the PC that is used to connect to the remote computer. Type the ID of the destination computer and then click "Connect".
Step 3. It gives a pop-up window where two connection modes are offered: Send a control request to your partner and Input security code. If you have got the security code of the remote computer, input it and click OK. Then, the remote connection has been established.
If not, you can choose "send a control request to your partner" and click "OK". Then, your partner will receive a control request. The Allow shall be chosen; otherwise, you are unable to connect to the destination computer.
After the remote connection is established between the two devices, you can see the desktop of the destination computer on the client computer. And you can view the files saved on the remote computer, run apps on it, and so on. AnyViewer offers shortcuts of many operations, including run CMD, open Task Manager, Lock the remote computer, etc.