Is your RDP Wrapper not supported after the latest Windows 10/11 update? Learn 3 proven methods to fix termsrv.dll issues and get remote desktop working again.
Is your RDP Wrapper showing "Listener State: Not supported" after a recent Windows update? You are not alone. The most common cause is a version mismatch. When Windows updates, it often installs a new version of the Remote Desktop Services library (termsrv.dll). Since RDP Wrapper relies on specific offsets within this file, the "Not Supported" error occurs because the current rdpwrap.ini file doesn't have the data for your new Windows build (e.g., Build 21301).
In this comprehensive guide, we provide three tested methods to restore multiple remote desktop sessions on Windows 10 and 11, ranging from manual configuration fixes to a more stable, legal RDP Wrapper alternative.
This section walks you through the most reliable solutions, with clear, step-by-step instructions to help you get everything working again quickly. Before you begin, be sure to review the Security & Compliance Note. If you’d rather avoid potential risks, consider using a safer alternative to RDP Wrapper instead.
Before proceeding, please understand that RDP Wrapper functions by modifying the termsrv.dll system file. This may:
This is the most effective technical fix for the "RDP Wrapper listener state: Not supported" error. By updating the configuration file, you tell the wrapper how to interact with the new system library.
Step 1. Navigate to C:\Windows\System32\termsrv.dll. Right-click and select Properties.
Step 2. By default, the owner of this file is TrustedInstaller and even the administrator doesn’t have any right to replace it. You need to give full control of this file to the administrator. Click Change.
Step 3. Go to the Security tab and click Edit. Find the local administrators group and give it full control over this file and save the changes.
Step 4. Run Command Prompt as Administrator. Stop the termservice by executing the command "net stop termservice".
Step 5. Back up and rename the current termsrv.dll file using the following command:
copy c:\Windows\System32\termsrv.dll termsrv.dll_old
Step 5. Additionally, copy the termsrv.dll file from the termsrv.zip archive into the System32 directory.
Step 6. Install RDPWrap 1.6.2.
Step 7. Add the codes from the following link to the C:\Program Files\RDP Wrapper\rdpwrap.ini file.
https://raw.githubusercontent.com/sebaxakerhtc/rdpwrap.ini/master/rdpwrap.ini
Step 8. Once again, run CMD as Administrator.
Step 9. Start the termservice using the command "net start termservice".
Step 10. Restart your computer and check RDP Wrapper not supported is fully supported right now.
For users of the Professional and Enterprise editions of Windows 10, resolving the identified issue can be achieved by adjusting a specific parameter in the Group Policy Editor.
Step 1. Click the Search button located next to the start menu, then type in "gpedit.msc."
Step 2. Navigate to the following path: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
Step 3. On the right pane, locate and double-click "Limit Number of Connections."
Step 4. You have the option to set it to "Enabled" and specify the desired connection limit.
Step 5. In the Connections section on the right pane, find and double-click "Restrict Remote Desktop Services users to a single Remote Desktop Services session."
Step 6. Set it to "Disabled" to deactivate user restrictions.
Step 7. Reboot your computer to apply the changes effectively.
Manually patching Windows system files is risky and often breaks during every monthly update. If you want a permanent, legal, and hassle-free solution, switching to professional remote desktop software like AnyViewer is highly recommended.
| Feature | RDP Wrapper | AnyViewer |
| Stability | Breaks after Windows Updates | Always stable & auto-updates |
| Legality | May breach Microsoft Terms | 100% Legal & Secure |
| Setup | Complex (Manual DLL editing) | Simple (One-click login) |
| Compatibility | Windows Home/Pro/Ent | All Windows editions supported |
Step 1. Download, install, and launch AnyViewer on all your devices.
Step 2. Create an AnyViewer account and log in on each device.
Step 3. On the local PC, under the "Device" tab, select your remote PCs and click One-click control.
Step 4. Effortlessly handle multiple active sessions without the hassle of dealing with termsrv.dll compatibility issues. The platform also lets you build a centralized screen wall, allowing you to view, monitor, and control all connected devices from a single, unified interface.
Tips:
For power users and IT administrators who need robust monitoring and multi-tasking capabilities, upgrading to a paid plan unlocks the full potential of remote management:
Fixing RDP Wrapper not working after Windows update requires either technical manual patching or switching to a more reliable tool. While Method 1 and 2 can resolve the issue temporarily, they are prone to breaking again. For a smoother experience, AnyViewer provides a professional, stable alternative that won't fail when Windows updates.