How to Fix RDP Error Code 0x1807 on Mac

What is RDP error code 0x1807?

The RDP error code 0x1807 typically occurs when attempting to connect to a Windows computer using Remote Desktop Protocol (RDP) from a Mac. This error is especially common when the remote system is part of a domain but is not connected to the domain network (e.g., due to VPN disconnection). The issue is often tied to Network Level Authentication (NLA). If you’ve run into RDP error code 0x1807 on Mac, understanding the root cause is the first step toward fixing it.

Common causes of RDP error 0x1807 on Mac

Several factors can trigger this RDP error code 0x1807 on Mac devices, with the most common ones outlined below.

• VPN Disconnection: If the remote computer is part of a domain and the VPN connection is lost or not active, NLA requires domain authentication, which cannot be completed without the VPN. This leads to the 0x1807 error.
• NLA Configuration: NLA settings on the remote computer may prevent connections if the machine is not on the domain network. Attempting to connect without proper domain authentication can result in this error.

Recommended solutions to RDP error 0x1807

If you’re wondering how to fix RDP error code 0x1807, here are several practical methods you can apply to resolve the issue and restore smooth remote connections:

• Update the Remote Desktop Client: Always run the latest version of the Remote Desktop client on your Mac. Outdated software often causes connection failures.
• Check for App Store Updates: Open the Mac App Store, look for available updates for your Remote Desktop client, and install them immediately.
• Verify Port 3389: RDP relies on port 3389 by default. Confirm that this port isn't being blocked by your router or firewall settings.
• Adjust macOS Security Permissions: macOS security features can sometimes interfere with RDP. Navigate to System Preferences > Security & Privacy > Privacy > Screen Recording and ensure Remote Desktop has permission.
• Temporarily Disable NLA: Network Level Authentication (NLA) can be disabled on the remote computer if necessary. This may help bypass authentication errors, though it does lower security. Proceed only if you're comfortable with the risks.
• Inspect VPN and Network Configuration: Verify that your VPN connection is active and stable, and confirm that the remote PC is correctly linked to the domain network. Check firewall rules to make sure essential ports and protocols aren't being blocked.
• Try an Alternative Client: If nothing works, switch to another Remote Desktop client for Mac, such as Microsoft Remote Desktop or a trusted third-party option, to determine whether the issue lies with your current software.

Bonus tip: Best third-party RDP alternative for Mac

If you're constantly running into RDP-related issues such as error code 0x1807, frozen sessions, or VPN dependency, it might be time to look beyond Microsoft's Remote Desktop. A robust third-party RDP alternative can save you time, reduce technical headaches, and deliver a smoother experience. One of the most reliable remote desktop software choices available today is AnyViewer.

Unlike RDP, which often struggles with VPN and domain authentication requirements, AnyViewer is designed for simplicity. With just a few clicks, you can establish a secure remote connection without having to configure firewalls, open ports, or worry about domain networks. This makes it a go-to option not only for IT professionals but also for everyday users who want a hassle-free way to access their computers remotely.

Why choose AnyViewer over RDP?

• Cross-platform support: Works seamlessly across Windows, macOS, iOS, and Android, so you can access your computer from virtually any device.
• No VPN or complex setup needed: Say goodbye to domain network restrictions. AnyViewer eliminates the dependency on VPNs for secure connections.
• Lightning-fast performance: Optimized connection technology ensures minimal lag and smooth screen refresh, even on weaker networks.
• File transfer made easy: Move documents, media, and other files between devices in real time during your remote session.
• Multi-session support: Manage multiple remote sessions at once, ideal for businesses or IT admins who need to support several users simultaneously.
• Top-notch security: End-to-end encryption and multi-level identity verification keep your remote access sessions protected.
• Flexible plans: Offers a free version with plenty of features for personal use, while businesses can upgrade to unlock advanced tools like multi-user management and higher data transfer limits.

With its balance of power, ease of use, and security, AnyViewer is more than just an RDP replacement; it's a full-fledged remote access solution that can enhance productivity for both individuals and teams. If RDP error 0x1807 is slowing you down, switching to AnyViewer can help you regain seamless, secure, and frustration-free remote connectivity.

Conclusion

RDP error code 0x1807 on Mac is usually tied to VPN issues or Network Level Authentication settings, making remote connections frustrating. Fortunately, with the right troubleshooting steps, like updating your Remote Desktop client, adjusting security permissions, or checking VPN stability, you can often fix the problem quickly.

However, if you want a smoother and more reliable experience, switching to a third-party solution like AnyViewer is a smart choice. It eliminates many of the headaches tied to RDP and ensures secure, fast, and user-friendly remote access.