By Ellie / Last Updated December 15, 2021

Remote Desktop user account error

“Hello, I’ve recently installed Windows Server 2012 R2 and am attempting to grant access to a Windows 8 user. However, I recently received the following problem message: ‘the user account is not authorized’. What should I do?”

Remote Connection User Error

The above-mentioned error typically occurs when the user account that you are using to remotely connect to the target system doesn’t have sufficient permissions. Therefore, the fix to this error is to add user to Remote Desktop group on Windows Server 2012 R2.

How to add user to Remote Desktop group on Windows Server 2012 R2?

Following that, we’ll walk you through the steps to add user to Remote Desktop group on Windows Server 2012 R2. Before you start, please make sure to log in to your server Windows 2012 R2 with administrator privileges.

Step 1. Right-click the Windows icon and then open Computer Management.

Computer Management

Step 2. Under the Local Users and Groups section, right-click Users and then choose New User.

Local User and roups

Step 3. Input User name and Password, then click Create.

New User

Step 4. Then you can see the newly created user. Right-click it and then choose Properties.

New User Added

Step 5. Go to the Member of tab and then click Add.

New User Property

Step 6. Specify Administrators group.

Administrator

Step 7. Make sure the Administrators group is added and click OK. Then the user has been successfully added to Remote Desktop group on Windows Server 2012 R2.

Administrator Group

Note: It’s worth noting that the way to add user to Remote Desktop group on Windows Server 2012, 2016, 2019 is pretty much the same as on the Windows Server 2012 R2.

AnyViewer: free remote access software without user account configuration

The Windows built-in Remote Desktop has been very popular for its convenience. But sometimes, it requires very annoying configuration steps. If you would like to try easy and simple remote access software, you can use AnyViewer. It can help you quickly start a remote connection without complicated user account configuration.

Other benefits of AnyViewer include multiple remote connections, unattended remote access, toolbar shortcuts, instant chatbox, etc. Next, let’s get started with the following two connection methods.

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 Methods 1. Send a control request

Step 1. Install and open AnyViewer on the devices. Input the device ID of the host computer and then click Connect.

Connect

 

Step 2. Click Send a control request to your partner.

Send a Control Request to Your Partner

Step 3. On the host computer, click the green button to make the connection successful.

Request to Control Your Device

Methods 2. Input security code

Step 1. On the host computer, go to Settings > Recipient. Tick the third option and then set the permanent security code.  

Accept Remote Control

Step 2. On the client computer, input the device ID of the host computer and then click Connect.

Connect

Step 3. Choose Input security code and click OK (the controller can input either the permanent security code or the temporary security code of the recipient).

Security Code

Conclusion

Here in this post, we've shown you how to add user to Remote Desktop group on Windows Server 2012 R2 in step-by-step detail. In addition, we introduce a free third-party remote access software, AnyViewer, to you. It's worth a go for anyone searching for simple remote desktop software that doesn't require further complicated configurations.