Zoho Assist VS AnyDesk: Which is Better? [Full Comparison in 2023]

Zoho Assist vs AnyDesk

With so many available remote access software on the market, it’s hard to decide what is the best. This post is a side-by-side comparison between Zoho Assist vs AnyDesk to help you find the right software.

Items/Software	Zoho Assist	AnyDesk
Features of Free Version	unattended access, clipboard sharing, multi-monitor navigation, text chat, user management	unattended access, file transfer, clipboard sharing, n, text chat
Pricing	from $120.00 / year to $288.00 / year	from $154.80/ year to $814.80 / year
Security	SSL 256-bit AES encryption, session logs, audit trails	TLS 1.2 with RSA 2048 encryption, device whitelist
Performance	Connection time improvement needed	Fast speeds, reliability, low latency

Overview

➤Zoho Assist

Zoho Assist is a reliable and safe remote desktop solution that enables you to perform on-demand or scheduled remote connections. Zoho Assist supports screen sharing as well as in-session live chat. It runs on various operating systems, including Windows, Mac, Linux, iOS, and Android.

➤AnyDesk

AnyDesk is another commercially available remote desktop option compatible with all operating systems, such as Windows, MacOS, Linux, Android, and iOS. Users can connect to PCs remotely with AnyDesk from any location, enabling desktop sharing, remote help, and online presentations. It is highly appreciated for its low latency rate, which results in a faster user experience.

Interface

Both Zoho Assist and AnyDesk have a user-friendly interface with a clear image display that can be scaled without losing resolution. Both programs make it simple to connect to remote devices.

➤Zoho Assist

You can initiate or schedule a remote session on Zoho Assist by entering your customer's email address. It also supports unattended access.

➤AnyDesk

AnyDesk works on a device ID principle. The remote computer you connect to needs to share its ID Address with the client wanting remote access.

Features

Both Zoho Assist and AnyDesk provide several advanced features, but most are available only for subscribers. Here we will compare the features of Zoho Assist free edition and AnyDesk free edition. Please go to the Pricing section to see more functionalities that are designed for businesses.

	Zoho Assist free edition	AnyDesk free edition
Unattended access	√(5 devices)	√(3 devices)
File transfer	×	√
Clipboard sharing	√	√
Multi-monitor navigation	√	×
Remote reboot	×	×
Text chat	√	√
User management	√	×

Pricing

Both Zoho Assist and AnyDesk offer multiple pricing plans to fit your needs. Zoho Assist provides a variety of options for remote support or unattended access. AnyDesk is superior for businesses, but it's more expensive.

➤Zoho Assist editions (available on both yearly and monthly billing)

➤AnyDesk editions (yearly billing only)

Security

Zoho Assist vs AnyDesk, who is more secure? Both remote desktop apps offer encryption to protect data transmitted during remote sessions and two-factor authentication. Now, see the differences in encryption protocols and other additional security features between Zoho Assist and AnyDesk.

➤Zoho Assist

Zoho Assist uses SSL 256-bit AES encryption, maintains session logs, and offers audit trails. 

 

➤AnyDesk

AnyDesk uses TSL 1.2 with RSA 2048 encryption and allows for whitelisting of trusted devices.

All in all, both encryption methods are considered secure and offer rich security features to protect data.  To better protect your data,  it's crucial to follow security best practices, including using strong passwords, keeping software up to date, and so on.

Performance

To compare AnyDesk vs Zoho Assist in terms of performance, you can examine the differences in connection speed and latency. Based on some users' feedback, Zoho Assist connection time needs to be improved and may get stuck in a spin while AnyDesk has amazing speeds and reliability. 

Pros and cons

Here are the pros and cons according to user feedback.

That's all for Zoho Assist and AnyDesk comparison. We suggest making decisions based on your preferences to maximize your benefits. If both these programs do not meet your demands, please read to get the Zoho Assist & AnyDesk alternative below.

What is the best Zoho Assist & AnyDesk alternative?

What is better than AnyDesk & Zoho Assist? The professional remote desktop software AnyViewer could be the best option!

Compared to Zoho Assist and AnyDesk, AnyViewer has the following outstanding benefits:

Free version. It offers a free version for users to enjoy unattended remote access, file transfer, screen sharing, etc., without any in-app payment.

 Fast & Stable connection. It guarantees you a fast and stable remote connection environment through a skilled technical team.

 Easy file transfer. It supports transferring files remotely between two remote computers without running remote session. 

 Multi-monitor navigation. It enables you to view a remote computer that has multiple monitors.

 Remote reboot/lock/shut down. It allows a one-click remote reboot/lock/shut down.

 Instant chat. It has a chat box in a session for users to exchange messages instantly.

Free download and install AnyViewer on your devices:

Step 1. Start AnyViewer on the host. Click Sign up for registration.

Step 2. Start AnyViewer on the client device. Log in to the account you registered before, and the device will automatically assign when you log in.

Step 4. Click Device. Click the computer you want to take control of and click One-click control to perform unattended remote access.

Then you can control your computer as if you were in front of it. Also, the upper toolbar has many options you can select from, such as resizing the resolution, transferring files, opening Task Manager, etc.

✍ AnyViewer also has cost-effective plans for business purposes. Upgrade to Professional or Enterprise plan to enjoy more rights!

More concurrent channels to start remote sessions at the same time from more devices. 

More simultaneous multiple sessions to control more computers simultaneously from one computer. 

Connection in privacy mode to sufficiently protect your data and privacy.

Best performance with high-image quality.

...

 

Conclusion

Zoho Assist vs AnyDesk, which is better for you? The solution you choose would depend on your needs. Zoho Assist is a great choice if the price is a consideration. AnyDesk offers a stable and reliable remote desktop solution with many features but is expensive. If you want to experience the most features at the lowest cost, AnyViewer is the best option.