Windows Was Unable to Transfer Some Files Bluetooth? Fixed! [6 Solutions]

This post primarily introduces 6 solutions to fix Windows was unable to transfer some files Bluetooth. If you have encountered this error, keep reading to get it fixed.


By Ellie / Updated on January 3, 2023

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Why is Windows unable to transfer some files Bluetooth?


I am having a problem transferring files from my laptop to my phone via Bluetooth and vice versa after upgrading to Windows 10 from Windows 7. I got the error message as below: Windows was unable to transfer some files. How to fix this problem?”

- Question from  Microsoft Community

Windows Was Unable to Transfer Some Files

Transferring files from phone to computer or from computer to phone via Bluetooth is sometimes the quickest method. It can, however, be difficult at times. Bluetooth was unable to transfer some data because of a variety of factors. Bluetooth, for example, is not correctly linked, something has interfered with the Bluetooth connection, or something is wrong with the device.

6 solutions to fix Windows was unable to transfer some files Bluetooth

Don’t worry, here we provide you with 6 solutions to fix Windows was unable to transfer some files Bluetooth on Windows 7/8/8.1/10/11.

Solution 1. Check if Bluetooth is turned on for both devices

The first step is to ensure that Bluetooth is enabled on both of your devices. It may appear to be a little procedure, but Bluetooth can be stopped without your knowledge or consent.

Step 1. On the computer, navigate to Settings and then Devices.

Settings Devices

Step 2. Make sure Bluetooth is turned On and then choose More Bluetooth options on the right side.

Bluetooth Options

Step 3. Check the box that says Allow Bluetooth devices to locate this PC, then click OK to save the option.

Allow Bluetooth Devices to Find This Computer

Step 4. On the phone, scroll down from the top of the screen to find the Bluetooth icon and turn it on.

Android Bluetooth

Solution 2. Reconnect the devices

To begin, remove your phone from the list of linked devices and reconnect it to your computer.

Step 1. Press Win + I to open Settings. Go to Devices > Bluetooth & other devices. Select the device that you want to reconnect and click Remove device.

Remove Device

Step 2. To reconnect the device, disable and enable Bluetooth on your computer. Go to Bluetooth & other devices again, and click Add Bluetooth or other device.

Add Bluetooth or Other Device

Step 3. In the Add a device window, select Bluetooth and click the phone you want to pair with, and click Connect.

Add A Device Bluetooth

Step 4. Then your phone will receive a pairing request, click Pair > OK.

Bluetooth Pairing Request

Solution 3. Run the Bluetooth troubleshooter

You can also run the Bluetooth troubleshooter to find out the problem.

Step 1. Press Win + I to open Settings. Go to Update & Security > Troubleshoot. Click Additional troubleshooters.

Additional Troubleshooters

Step 2. Select Bluetooth > Run the troubleshooter.

Run Bluetooth Troubleshooter

Solution 4. Run the Hardware and Devices troubleshooter

You can also try to run the Hardware and Devices troubleshooter.

Step 1. In the Windows search box, type in "cmd", and then select Run as administrator to start Command Prompt with administrative privileges.

Run As Administrator CMD

Step 2. In the Command Prompt, type "msdt.exe -id DeviceDiagnostic". Enter your password. This will activate the troubleshooter.

Step 3. In the Hardware and Devices pane, go to Advanced > Repairs automatically. To run the troubleshooter, click Next.

Hardware And Devices Troubleshooter

Solution 5. Scan for Bluetooth changes

Your file transfer issue might be caused by an outdated or faulty Bluetooth driver. You may check for updates to your Bluetooth drivers.

Step 1. Select Device Manager from the Start menu.

Device Manager

Step 2. Next, right-click Bluetooth and choose Scan for hardware changes. Windows will look for and install any Bluetooth driver updates that are available.

Scan for Bluetooth Changes

Solution 6. Restart Bluetooth service

You may also try restarting the Bluetooth-related service to resolve the issue.

Step 1. Press Win + R to open the Run dialog box. Enter "services.msc" and press OK.


Step 2. Locate and launch Bluetooth Support Service from the Services panel. Launch it and select Stop > Start.

Bluetooth Support Service

Bonus tip: Transfer files from computer to computer via the file transfer tool

Hope you can fix Windows was unable to transfer some files Bluetooth with the solutions mentioned above. If still not, you can try other ways to transfer files between phones and computers, for example, using a USB cable, or using software like Google Drive or OneDrive.

Here's a simple method for transferring files across computers, if you need it. AnyViewer is a free file transfer application. It allows you to transmit huge files up to 1TB at a pace of 10MB/s. It allows you to effortlessly and safely move data across computers.

Wide compatibility. It works with several Windows versions, including the newest Windows 11.
Unattended remote transfer. You are allowed to share files with an unattended computer.
Fast speed. It transfers files at a really fast speed, even if transferring large files over the internet. But if the two laptops are on LAN or WiFi, the transfer speed will be faster.  
Improved security. The file transfer process is secured by Elliptic Curve Cryptography (ECC) encryption, protecting your data from leakage.
Multiple features. As a remote desktop tool as well, it also allows you to completely control and manage another computer remotely. Besides, it is also a screen share tool.

Step 1. Download, install, and launch AnyViewer 3.0 or above on both Windows laptops. If your version is lower, please upgrade first. 

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 2. On one laptop, go to Log in, and then click Sign up (if you already have signed up on its official website, you can log in directly).

Log in AnyViewer.png

Step 3. Fill in the signup information.

Sign Up For AnyViewer

Step 4. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you’ve logged in to. After this, log in to the same account on the other laptop.

Free Editions

Step 5. Choose your target laptop, and then click File Transfer.

File Transfer AnyViewer

Tips: You can also click One-click control to achieve unattended remote access to your target laptop. Then you can completely control it just like you’re sitting in front of it. After the connection is successful, you can also click the Files button in the menu bar to transfer files.


Step 6. Then a File Transfer dialog box will appear. You’re able to transfer files between devices freely by clicking the arrows after choosing the target files. You can also double-click the target file to achieve transfer.

Transfer Word Document

To transfer files freely, it is highly recommended to upgrade your account to a professional or enterprise plan. Here are what a professional or enterprise plan can bring to you:
Faster file transfer speed. Transfer speed for a free account is 500 KB/s, and for a paid account is up to 10 MB/s.
Increasing numbers of files are being transferred at once. For a free account, 100 files can be transferred at a time; for a paid account, this number is unlimited.
Larger size of a single file that can be transferred. The maximum size of a single file that can be transferred for the free account is 100 MB, and for a paid account is 1 TB.

Closing words

This post basically provides six solutions to the problem of Windows was unable to transfer some files Bluetooth. If you experience this error two, try the remedies listed above to resolve it. If you need to transfer files from one machine to another, AnyViewer is suggested.