By Vivian / Last Updated November 18, 2021

The issue: Windows 11 RDP not working

Remote Desktop is a Windows built-in feature that provides us a way to connect remotely and is useful for our work or remote assistance. However, we may come across various problems of Remote Desktop (RDP) when we try to connect to a server, such as the Remote Desktop Services has ended or RDP can’t connect to the remote computer as the following picture.

RDP not Working

According to the reasons shown in the picture, the reasons for the error occurs are because the Remote Desktop is not enabled, the remote computer is turned off and the a network issue. Before the concrete steps to fix the issue, make sure the Network is accessible and the remote PC is turned on. Then, let’s solve the problem together.

5 solutions for fixing RDP not working on Windows 11

As a matter of fact, apart from the reasons mentioned above, the issue also can be caused by the firewall blocks, services or the changed credentials. There are 6 solutions for the issue, and you can choose a potentially possible one to help you out of the problem.

Solution 1. Enable Remote Desktop

Step 1. Press Win + I to open Settings, and then find “Remote Desktop” on the right pane.

Enable RDP Win11

Step 2. Double click on Remote Desktop and then tick the button to enable the RDP.

System RDP Win11

Solution 2. Allow RDP through Windows Defender Firewall

Step 1.Search Windows Defender Firewall in the search box.

Search Box

Step 3. Click on “Allow an app or feature through Windows Firewall and then select Change Settings.

Step 4. Scroll down and locate on “Remote Desktop”, click on “Private”, and then click on OK.

Allow for RDP

Solution 3. Check the Startup type in Remote Desktop Services

Step 1. Press Win + R and then input services.msc to open the Services.

Services.msc

Step 2. Scroll down and locate “Remote Desktop Services”, double-click on it.

Remote Desktop Services

Step 3. Locate Startup type, choose “Automatic” and then click on “OK”.

Remote Desktop Services Automatic

Solution 4. Turn on Network Discovery

Step 1. Search control and panel in the search box.

Step 2. Choose a category and then click on “Network and Internet”.

Network and Internet

Step 3. Select Network and Sharing Centre, then click on “Change Advanced sharing settings”

Change Advanced Settings

Step 4. Choose “Turn on network discovery” and then click on Save changes.

Turn On Network Discovery

Solution 5. Add the host PC’s IP address

Step 1. Click on the File Explorer on the bottom line and then open the file in C: /Windows/ System32/ Drivers/etc and then find hosts. Click on hosts and right-click, choose “Open with”.  

System 32

Step 2. Choose Notepad and click on “OK”.

Open With Notepad

Step 3. Type the IP address of the host computer and then click on “File” “Save”.

File  Save Notepad

A reliable alternative to RDP on Windows 11: AnyViewer

Finding the most suitable way to fix the issue seems a little bit time and energy-consuming. If you still struggle to fix Windows 11 RDP not connecting, we suggest you try a totally reliable alternative to RDP, AnyViewer. With the advantages of free charge, rapid speed of connection, easy operation, and security, AnyViewer can give you an immersive experience without worrying about the errors when you remotely control a PC from another PC. Here are the operations of AnyViewer.

Step 1. Download and install AnyViewer on the local PC and remote PC, open it and then you can see the device ID, Settings and so on.

Temporary Code

Step 2. On the remote computer, go to Settings > Recipient, tick the third option “Set my security code”, after typing the security code click on “OK” and then return to the main interface of AnyViewer.

Accept Remote Control

Step 3. On the local PC, enter the device ID of the remote PC in the Partner ID box and click on “Connect”.

Connect

Sep 4. There will be a pop-up request on the local PC, select the second option “Input security code”, and type in the security code, click on OK.

Security Code

Step 5. Now you realize remote access and control easily.

Note: For the attended access, you can choose “Send a control request”.  

Conclusion

What can we do to fix Windows 11 Remote Desktop not working? Through the text above, we can get to know that enabling RDP, allowing RDP in Defender Firewall, checking the RDS may fix the issue. But if you get tired of trying them one by one, it’s wise to choose third-party remote access software, AnyViewer.