By Ellie / Last Updated August 3, 2023

The issue: Windows 11 RDP not working

Remote Desktop is a Windows built-in feature that provides us a way to connect a PC remotely and is useful for our work or remote assistance. However, we may come across various problems with Remote Desktop (RDP) when we try to connect to a server, such as the Remote Desktop Services has ended or RDP can’t connect to the remote computer as in the following picture.

RDP not Working

According to the reasons shown in the picture, the reasons for error occurs are because the Remote Desktop is not enabled, the remote computer is turned off, and the network issue. Before the concrete steps to fix the issue "Windows 11 RDP not working", make sure the Network is accessible and the remote PC is turned on. Then, let’s solve the problem together.

5 solutions for fixing RDP not working on Windows 11

As a matter of fact, apart from the reasons mentioned above, the issue "Windows 11 Remote Desktop not working" also can be caused by the firewall blocks, services, or the changed credentials. There are 6 solutions for the issue, and you can choose a potentially possible one to help you out of the problem.

Solution 1. Enable Remote Desktop

Step 1. Press Win + I to open Settings, and then find “Remote Desktop” on the right pane.

System RDP Win11

Step 2. Double-click on Remote Desktop and then tick the button to enable the RDP.

Enable RDP Win11

Solution 2. Allow RDP through Windows Defender Firewall

Step 1. Search Windows Defender Firewall in the search box.

Search Box

Step 3. Click on “Allow an app or feature through Windows Firewall" and then select Change Settings.

Step 4. Scroll down and locate “Remote Desktop”, click on “Private”, and then click on OK.

Allow for RDP

Solution 3. Check the Startup type in Remote Desktop Services

Step 1. Press Win + R and then input services.msc to open the Services.

Services.msc

Step 2. Scroll down and locate “Remote Desktop Services”, and double-click on it.

Remote Desktop Services

Step 3. Locate Startup type, choose “Automatic” and then click on “OK”.

Remote Desktop Services Automatic

Solution 4. Turn on Network Discovery

Step 1. Search control and panel in the search box.

Step 2. Choose a category and then click on “Network and Internet”.

Network and Internet

Step 3. Select Network and Sharing Centre, then click on “Change Advanced sharing settings”.

Change Advanced Settings

Step 4. Choose “Turn on network discovery” and then click on Save changes.

Turn On Network Discovery

Solution 5. Add the host PC’s IP address

Step 1. Click on the File Explorer on the bottom line and then open the file in C: /Windows/ System32/ Drivers/etc and then find hosts. Click on hosts and right-click, choose “Open with”.  

System 32

Step 2. Choose Notepad and click on “OK”.

Open With Notepad

Step 3. Type the IP address of the host computer and then click on “File” or “Save”.

File  Save Notepad

A reliable alternative to RDP on Windows 11: AnyViewer

Finding the most suitable way to fix the issue "Windows 11 RDP not working seems a little bit time and energy-consuming. If you still struggle to fix Windows 11 RDP not connecting, we suggest you try a totally reliable third-party remote access software, AnyViewer. With the advantages of free charge, rapid speed of connection, easy operation, and security, AnyViewer can give you an immersive experience without worrying about errors when you remotely control a PC from another PC. Here are the operations of AnyViewer.

Download Freeware Win 11/10/8.1/8/7/Servers
Secure Download

Step 1. Sign up for an AnyViewer account and sign in to the two computers. The device will be assigned to the account once logged in. 

Log in AnyViewer

Step 2. On the main interface of AnyViewer in your current computer, go to "Device" and locate the remote PC. Click it and choose "One-click control" to access an unattended computer with one click. 

Device

Step 3. Then you can remote into the computer over the internet for free and you can see the screen of the remote computer and run apps on it. 

Operation

✍ It is recommended to upgrade your account to a Professional or Enterprise plan and enjoy:
 More devices will be allowed to assign to the same account for unattended access.
 More connection channels for more devices to be able to start remote connection at the same time.
 One device can connect to more devices simultaneously.
 Privacy Mode: Black the remote PC screen and disable the remote keyboard & mouse click to protect privacy.
Faster and larger file transfer.
 High-image quality.

 

Conclusion

What can we do to fix Windows 11 Remote Desktop not working? Through the text above, we can get to know that enabling RDP, allowing RDP in Defender Firewall, and checking the RDS may fix the issue. But if you get tired of trying them one by one, it’s wise to choose third-party remote access software, AnyViewer.