By Ellie / Last Updated June 28, 2022

The requested session access is denied Server 2012 R2

I'm trying to log in to a remote server by RDP but only get  "The requested session access is denied". error. Why the error occurs and how can I fix it? Any suggestion? Thanks!"

The Requested Session Access is Denied

The cause of the requested session access is denied error 

The requested session access is denied error usually happens when you access a server remotely over RDP. It does not only occur to Windows Server 2012 R2 but also to Windows Server 2016/2019, Windows 10/11, Azure VM, Hyper V, etc. The causes of requested session access denied are various, including appropriate Windows Group Policy, network issues, and lacking administrative privileges. 

How do I fix the requested session access denied?

First of all, make sure that you are not attempting to make an administration RDP connection to the remote server. If the requested session access is denied error still exists, try more solutions. 

Solution 1. Add the user to the Remote Desktop Users group 

If the user that you are attempting to log in over RDP isn't added to the Remote Desktop Users group, you can get the error - the requested session access is denied in Windows 10/8/7/11 and Windows Server 2012 R2/2016/2019. At this point, you can go to Group Policy Management Editor to change the setting. 

Step 1. Press Win + R and then enter “gpmc.msc”, and then press the “Enter” key.

GPMC

Step 2. In the Group Policy Management Editor interface, Navigate to:

Computer Configuration\Policies\Windows Settings\Security Settings\Restricted Groups

Restricted Groups

Step 3. Right-click on the “Restricted Groups”, and then click on “Add Group...”.

Add Group

Step 4. Enter the group’s name like “0SI Admin”, and then click on “OK”.

Step 5. In the Properties interface. Locate “Members of this group”, click "Add" > "Browse", and then add members. Click on “OK”.

Add Member in the Group

Step 6. Now you can see the members of this group. Click on “OK”.

Member in Group

Step 7. Now the user is been added successfully.

Members of Groups

Way 2. Use administrator account

If the error happens when you try to access a server from a Mac computer over RDP, you can see if your account is missing administrator rights. If not, just log out of the current account and then log into the administrator account. After that, you can run the Remote Desktop client app on Mac to access the server again. 

Way 3. Try a free & safe third-party remote access software

If you are not insisting to use RDP for accessing Windows Server using RDP, it's recommended to use third-party remote access software, AnyViewer.  It is with concise intuitive, simple operation, high security and takes clear advantages in these aspects:

▶ It supports you to remotely access a computer on the same network or a different network while RDP requires the devices are with the same network otherwise you need to set up port forwarding. 
▶ It supports you to chat with the partner during the remote session while RDP hasn't such a function, which makes remote support more convenient. 
▶ It enables you to adjust resolution during the remote session and you can't do that in the RDP session. 

Don’t hesitate! Click on the blue button to get it and experience it right now!

Download Freeware PC & Server
Secure Download

☞ Option 1. For unattended access with one-click 

Step 1. Install and launch AnyViewer on both computers. Go to "Log in", and then click "Sign up". 

Log in AnyViewer

Step 2. Fill in the signup information and click "Sign up". 

Sign up for AnyViewer.png

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 4. Make sure that you have signed in to the same account on the other computer, then you can achieve a direct connection by the remote computer and then click “Remote control”. 

Connect to My Devices

Then, you'll access the remote computer successfully and can view its desktop and take operations like file transfer, running CMD, etc.

☞ Option 2. For the attended access

If you don’t need to access the remote computer regularly and there is someone to accept the request, you can send a remote control to the remote computer.

Step 1. On your local computer, go to "Connect", input the device ID of your friend's computer, choose "Remote control" and click "Connect". 

Temporary Code

Step 2. Choose "Send a control request to your partner" and click "OK". 

Send Remote Control Request AnyViewer

Step 3.  A request message will pop up on another computer. Your friend needs to allow your request and then you can control the remote computer. 

Accept Remote Control Request

After remote into the host PC successfully, you can see the desktop of the remote computer on your local computer.

Conclusion

Have you fixed the RDP error “The requested session access is denied”? By adding the user and switching the user account, the issue may have gone. But if the issue remains, don’t be sad. AnyViewer can be a good solution for you to access remote Windows PC.