By Vivian / Last Updated November 12, 2021

Access is denied on Windows Server 2012 R2 RDP

"I set up Remote Desktop (2012 R2) on my server. When I log in to the server via Remote Desktop, I receive an 'Access Denied' message. I feel particularly uncomfortable now, and I have checked many related forums but it's futile.” 

Access id Denied

Remote Desktop can help us remotely control PC, while a series of problems or errors occur when we use the RDP feature, such as an internal error occurred, the error shown above and so on. In this post, there are 4 ways to help you out the problem.

4 solutions for “Access is denied” on Windows Server 2012 R2

To solve the error “Access is denied” on Server 2012 R2, let’s figure out the concrete operations.

Solution 1. Create a DOWORD value

Step 1. Press Win + R to run box and enter “regedit”, hit “OK”.


Step 2. Navigation:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server

Server 2012r2 Terminal Server

Step 3. Copy “IgnoreRegUserConfigErrors”, right-click and choose “New” “DWORD (32 bit) value” and then paste it.

Ignore Reg

Step 4. Double-click on the new DWORD value and change the value to 1, and then click on “OK”.

Dword Value

Solution 2. Change Settings by using Local Group Policy Editor

Step 1. Press Win + R to run box and enter “gpedit.msc”, hit “OK”.


Step 2. Navigation:

Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> User Rights Assignment -> Allow log on through Remote Desktop Services

Allow Logon Through 2012R2

Step 3. Double-click “Allow log on through Remote Desktop Services”, click on “Add User or Group...”.

Add User or Group

Step 4. Enter the object user name and then click on “OK”.

Enter the Object Name

Solution 3. Change Registry Settings

Step 1. Press Win + R and then enter “regedit”, hit OK.


Step 2: Navigation:  

HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows NT > CurrentVersion > Winlogon

Right click and then choose permissions.

Permissions for Winlogon

Step 3. Choose the user under the Security box and make sure make sure the Read permission is set as “Allow”. Then click on OK.

Read Users Allow

Solution 4. Set Remote Desktop Services Log On to Network Services

Step 1. Press Win + R and enter “services.msc”, hit OK.


Step 2. Scroll down and find Remote Desktop Services.

Remote Desktop Services

Step 3. Double-click on “Remote Desktop Services”, under Log On tab, uncheck “Local System account”. Hit OK.

RDS Logon

AnyViewer: An alternative to Remote Desktop for Server 2012 R2 

Through the above four ways, your problem may have been fixed already. However, if they are not worked for you, it is recommended to try an alternative to RDP, like AnyViewer -- a free remote access software.

We have to admit that fixing the issue of RDP is time and energy-consuming, and it also takes a negative effect on our mood and feelings. By using AnyViewer, you won’t run into the error mentioned above, which saves your time and enhances your experience for remote control as well. With the advantages of rapid speed and easy operation, AnyViewer is more suitable for your remote access, remote control and so on. It also works for multiple editions computers, like Windows Server 2022/2019/2016/2012 R2 and Windows 11/10/8.1/8/7. Follow me and know the operation.


  • Make sure the accessibility of the network on both computers
  • Download and install AnyViewer
Download Freeware Win PCs & Servers
Secure Download

Step 1. Open and run AnyViewer, and the device ID, Settings and so on are shown on your page.

Temporary Code

Step 2. On the host computer, click on “Settings” “Recipient”, and then select the third option “Set my security code” and then type in the security code. Then return to the main interface.

Accept Remote Control

Step 3. On the client PC, enter the device ID of the host computer and click on “Connect”.


Step 4. There will be a pop up request on the client computer, choose the 2nd one “Input security code”, and then enter the security code which is set before. Then hit “OK”.

Security Code

Step 5. Now you can remotely control it successfully.

Remote Viewing Files

Note: For attended access, you can also choose “Send a control request to your partner”.


Four ways to troubleshoot Remote Desktop “Access is denied” on Windows server 2021 R2 are introduced above. You can try them in turn to see which is the most useful one for you. Surely, it’s a little bit annoying to find that they are futile to your problem. The best choice is choosing 3rd party freeware, like AnyViewer.