Top 10 Splashtop Alternatives of 2025

Looking for the best Splashtop alternative?

Selecting the right remote access and remote support tool is key to keeping your IT operations running smoothly and delivering services efficiently. As your IT demands grow, it's important to consider solutions that offer more flexibility, advanced features, and better customization.

If your current tool—like Splashtop—is falling short, you might be dealing with slow issue resolution, limited functionality, or poor integration. Fortunately, there are several robust alternatives available that can better support your team's goals. In this guide, we’ll explore top Splashtop alternatives, each designed to boost performance, streamline workflows, and elevate your overall IT service management experience.

Drawbacks of Splashtop

While Splashtop is a well-known remote access tool, it comes with a few limitations that can hinder IT service efficiency:

• Unstable Connection Issues – Users often encounter unexpected network errors, which delay screen access and slow down issue resolution. This not only affects productivity but can also impact customer satisfaction.
• No Drag-and-Drop File Transfer – Splashtop lacks a simple drag-and-drop feature for transferring files. This forces IT teams to take extra steps, wasting time—especially when handling multiple tickets or large files.
• No free verison: Splashtop does not offer a fully functional free version for long-term use. While there may be a trial period, businesses or individuals looking for a cost-effective remote access tool with no upfront cost might find this limiting.

Remember, you're not locked into a single platform. If Splashtop no longer fits your workflow, switching to a more feature-rich alternative can boost efficiency and enhance both user and customer experiences.

List of the top 10 Splashtop alternatives

To make your search easier, we've compiled a list of the top Splashtop alternatives—each offering smoother performance and smarter tools to streamline your remote support and IT service operations.

1. AnyViewer

If you're looking for a powerful yet user-friendly remote desktop tool, AnyViewer clearly shines as the best Splashtop alternative. Its balance of performance, security, affordability, and ease of use makes it a top choice for remote access—whether you’re working from home, managing IT support, or simply helping a friend troubleshoot their PC.

AnyViewer stands out as the best alternative to Splashtop for several compelling reasons, especially for users seeking a balance of performance, security, and affordability. Here’s why:

Streamlined Remote Support Operations

AnyViewer is designed with IT professionals in mind. Its unattended remote access, multi-session support, and instant connection capabilities make it ideal for managing large numbers of endpoints remotely. IT teams can connect to and troubleshoot remote systems without requiring user interaction—an essential feature for efficient support.

High-Performance Remote Access

For IT support, responsiveness and low latency are non-negotiable. AnyViewer delivers ultra-fast connection speeds, even over limited bandwidth, with smooth screen rendering and real-time control. This ensures technicians can provide support without delays or disruptions.

Enterprise-Grade Security

Security is a major concern in remote IT environments. AnyViewer employs ECC encryption, two-factor authentication (2FA), session logging, and permission-based access controls. These features ensure that remote connections are secure, auditable, and compliant with industry standards—making it a trustworthy choice for handling sensitive enterprise systems.

Cross-Platform Support for Versatile Environments

Modern IT environments are often heterogeneous. AnyViewer supports Windows, Mac, Android, and iOS, enabling technicians to provide remote support across various platforms from anywhere. Whether accessing a Windows server or troubleshooting a Mac device, AnyViewer ensures seamless cross-device compatibility.

Scalable and Cost-Effective Licensing

Unlike Splashtop, which segments its offerings into different versions and user types, AnyViewer provides flexible pricing plans that scale with your needs—without breaking your budget. From individual IT technicians to enterprise help desks, AnyViewer offers professional-grade features at a fraction of the cost.

Advanced Tools for Professional IT Use

AnyViewer offers several features tailored for IT support, including:

• File transfer with drag-and-drop
• Remote reboot and lock
• Multi-monitor support
• Chat function during remote sessions
• Role-based access management

2. GoTo Resolve

GoTo Resolve stands out as a solid alternative to Splashtop, offering tech support teams a powerful reporting suite to track and manage essential data. It captures everything from which agents are assigned to which tickets, ticket performance metrics, agent profiles, user device details, IP addresses, and even full session recordings. All of this enables IT teams to diagnose and resolve issues more efficiently.

The platform also allows supervisors to closely monitor support sessions and ticket activities. This visibility helps evaluate IT team performance and identify areas for improvement, ultimately refining the overall service management workflow.

Pros

• GoTo Resolve’s IT service management tools support session recording, which is invaluable for troubleshooting recurring issues and training purposes.
• The platform encourages collaboration between agents, making it easier to deliver expert-level remote support. This speeds up resolutions and boosts both employee and customer satisfaction by cutting down wait times.

Cons

• A key limitation is the sluggish ticket indexing system, which makes retrieving older tickets time-consuming and frustrating.
• Users have also reported occasional system lag and unexpected disconnections during active sessions, which can seriously interrupt workflow and affect productivity.

3. SolarWinds Service Desk

SolarWinds Service Desk emerges as a smart alternative to Splashtop, built to streamline IT operations by reducing time spent on repetitive tasks. With intelligent automation at its core, this platform empowers IT teams to focus on more strategic, high-impact initiatives.

The system offers automated ticket routing, AI-driven suggestions, and machine-learning features that enhance the efficiency of your service desk. By embedding intelligence into workflows, it ensures faster, more accurate support across the entire organization.

Pros

• Employees gain easy access to essential tools, including live chat for real-time support and a self-service portal that offers AI-generated solutions to common issues.
• Seamless integration with platforms like Slack and Gmail keeps employees informed about the status of their tickets, improving transparency and communication.

Cons

• The platform is limited in terms of ticket view options—currently, it only supports a list view, which may hinder effective ticket organization and prioritization.
• Another drawback is the lack of real-time updates on ticket modifications. If a team member makes changes, those updates aren’t always visible to others, leading to potential miscommunication about whether issues have been resolved.

4. RealVNC

RealVNC delivers a secure and dependable remote access solution through its flagship product, RealVNC Connect. As the original developer of the VNC protocol—technology that has powered remote access across the globe—the company brings decades of trust and innovation to the table. With more than 90,000 users and no significant history of security breaches, RealVNC stands out as a reliable alternative to Splashtop.

Pros

• RealVNC Connect emphasizes data protection with end-to-end encryption, customizable access controls, and industry-standard certifications, including ISO 27001. Independent white-box audits further affirm the platform’s security credibility.
• With its flexible settings, RealVNC Connect can be tailored to suit specific business needs, offering granular control over permissions and connectivity preferences.
• The interface is clean and user-friendly, making it easy to initiate remote sessions across PCs, mobile devices, and other endpoints. It delivers consistent performance with stable connection quality.

Cons

• Some users have experienced repeated logouts, which can be attributed to the platform’s stringent security protocols.
• Occasional connection hiccups have also been reported, affecting session continuity in some cases.

5. TeamViewer

TeamViewer is a widely recognized solution for remote access and support, trusted by both individuals and organizations. It enables users to connect to and control devices remotely, troubleshoot technical issues, and collaborate in real time—making it a versatile tool for both personal and professional use.

Pros

• TeamViewer delivers powerful remote control features, making it easy to manage and support devices from anywhere.
• Its clean, intuitive interface ensures a smooth experience for users across all skill levels, whether on a smartphone, tablet, or computer.
• Compatible with all major operating systems, including Windows, macOS, Linux, Android, and iOS, making it incredibly flexible.
• TeamViewer provides a no-cost version for non-commercial users, allowing individuals to enjoy remote access without paying a fee.

Cons

• Some users report lag and reduced performance during sessions, especially over weaker connections.
• The pricing for business and enterprise plans can be steep, particularly for teams needing advanced features.
• Intermittent connectivity issues have been noted, with performance tied closely to the quality of the internet connection.

6. LogMeIn

LogMeIn stands out as a reliable alternative to Splashtop, offering robust remote access and collaboration capabilities. Whether you’re managing remote devices or supporting distributed teams, LogMeIn delivers a feature-rich platform designed for business efficiency.

Pros

• LogMeIn comes packed with essential tools such as file transfers, remote printing, and support for multiple monitors—ideal for handling diverse IT needs in one place.
• The platform includes advanced security features like end-to-end encryption, two-factor authentication, and session recording to protect sensitive data and user activity.
• LogMeIn works well with widely used business applications such as Salesforce, Slack, and Microsoft Office 365, enhancing workflow efficiency and connectivity.

Cons

• The service is priced on the higher side, which may not be ideal for budget-conscious businesses.
• Compatibility limitations have been reported, especially when working across different device types and operating systems.

7. Chrome Remote Desktop

Developed by Google, Chrome Remote Desktop is a lightweight, browser-based tool that offers a practical and budget-friendly way to access devices remotely. It's designed for simplicity, making it a go-to choice for users seeking quick, no-frills remote access through the Chrome browser.

Pros

• With a clean interface and straightforward installation, users can launch remote sessions directly from the browser without needing to install separate software.
• Seamlessly connects with your Google account, allowing secure authentication and access with familiar login credentials.
• As a no-cost solution, it’s ideal for personal use and casual remote access needs.

Cons

• Lacks advanced capabilities found in premium tools, such as multi-monitor viewing and remote printing.
• Not well-suited for business use due to limited enterprise-grade security and administrative features.
• Some users experience occasional connection issues and lag, particularly with audio syncing during sessions.

8. Zendesk

Zendesk is a popular alternative to Splashtop, offering a comprehensive platform for managing support requests across various channels, such as phone, video calls, chat, email, and social media. It provides a self-service portal, allowing both employees and clients to submit inquiries and receive automated solutions.

In addition, Zendesk includes features like knowledge management, reporting, analytics, and ticket management to efficiently handle complaints, client inquiries, and feedback. The platform also allows your IT teams to organize support staff into departments, such as marketing, sales, or technical services, simplifying the process for end users to reach the right team member.

Pros

• Zendesk’s ability to categorize support staff into specific departments helps users quickly find the right person for assistance, improving efficiency in service delivery.
• The platform’s built-in chat functionality enables smooth communication between IT teams, employees, and clients, speeding up the resolution process and enhancing user experience.

Cons

• Zendesk lacks an automated system for deleting or suspending tickets, forcing teams to manage this manually, which can be time-consuming and decrease overall efficiency.
• The platform's search function is often cited as inefficient, making it challenging for IT teams to identify duplicate tickets, which can create confusion and make ticket management more difficult.

9. Bomgar (BeyondTrust)

Formerly known as Bomgar, BeyondTrust Remote Support is an advanced solution designed for enterprise-level remote support and privileged access management. It allows businesses to provide secure remote assistance while efficiently managing access to critical systems and sensitive information. This platform is trusted by organizations around the globe to address complex IT support needs while ensuring the highest level of security.

Pros:

• BeyondTrust excels in automating tasks by using predefined scripts. This feature helps support teams expedite diagnostics, troubleshooting, and resolutions, reducing the time required for issue resolution during remote sessions. By automating repetitive tasks, the platform enhances the overall efficiency of support teams.
• The web-based representative console allows technicians to access remote systems directly from a browser without needing to install additional software. This feature enables support teams to assist from virtually anywhere, making it highly flexible for both on-site and off-site support staff.
• For advanced troubleshooting, BeyondTrust provides the option to securely access devices through the command line using SSH or Telnet. This feature is particularly useful for IT teams that require deeper, command-line-based interventions on remote devices. Moreover, BeyondTrust allows customization of access settings, providing further flexibility for different use cases.

Cons:

• One of the notable downsides of BeyondTrust is the absence of host whitelisting capabilities. Without the ability to create a list of trusted hosts for specific resources, companies may face challenges in enforcing strict security controls, potentially leading to vulnerabilities.
• While the web console is a useful feature, it is not as smooth as the desktop client. Some users report limitations in functionality and a less responsive interface when using the web-based platform. This could impact productivity during remote support sessions, particularly for tasks that require quick, high-level interventions.

10. Zoho Assist

Zoho Assist is a versatile solution for remote support, screen sharing, and remote access. It provides businesses with the tools to manage unattended computers and remotely access customer desktops, making it a suitable option for companies in need of remote troubleshooting and support. Zoho Assist is available with both free and paid plans, with the enterprise plan offering additional support features for eligible customers.

Pros

• Zoho Assist offers extensive customization options, allowing you to personalize the remote support experience by adding your company name, logo, and other brand elements. This feature is especially beneficial for businesses that want to provide a seamless and professional support experience to their clients. Additionally, businesses can create a personalized support portal, enhancing the brand’s visibility.
• Zoho Assist makes it easy to manage your support team by organizing technicians into departments. This streamlined management ensures that tasks are efficiently assigned, and the right team members are available to handle specific types of support requests.
• With SSO, Zoho Assist allows you to use your existing identity provider for secure user authentication, ensuring that your system complies with corporate security policies. This simplifies user management and enhances security across the organization.

Cons

• Some of Zoho Assist's licenses have restrictions on the number of simultaneous sessions, which can be a limitation for larger enterprises or businesses that need to handle multiple support requests at the same time.
• While Zoho Assist offers various plans, accessing premium technical support often requires additional payment. This could be a drawback for businesses looking for all-inclusive support without extra costs.
• At times, Zoho Assist may show clients as offline even when they are online. This issue can disrupt support workflows, as technicians may be unaware of the clients' true online status.

Conclusion

If Splashtop no longer meets your needs, don’t settle. Exploring top Splashtop alternatives like AnyViewer can unlock greater efficiency, security, and flexibility for your remote support workflow. Whether you're an IT professional managing multiple endpoints or a business looking for scalable, cost-effective solutions, switching to the right Splashtop alternative can significantly improve productivity, streamline workflows, and elevate the support experience.