By Vivian / Last Updated December 3, 2021

My Remote Desktop stuck on please wait in Windows 10

“I used RDP to remote access my work computer (both Win 10) on my home computer, but it stucks on please wait screen on my win 10 for days (I thought it would fix itself). Any suggestions?”

Please Wait

It’s frustrated for every user to meet with this kind of issue when they RDP to a server. And according to the feedback of many users, they found it’s useless even though they reboot the PC. So, in the next part, I‘ll talk about the solutions to fix the issue.

How do I fix RDP please wait in Windows 10?

It is said that the reason RDP gets stuck on please wait is that the RDP session is not ended in the right way, or there is a problem with the connection process. Here we recommend 2 workarounds and 3 solutions to help you out of the problem. Follow me to know the concrete steps.


According to some users’ feedback, they fix the issue by running the command and checking the update. So, 2 workarounds may let you easily solve the problem. 

Way 1. Update to the latest version on the client PC

Step 1. Press Win + I to open Settings and then find Update and Security.

Find Updates And Security

Step 2. Check for updates, download, and install. Finally, Reboot the PC.

Update Windows Versions

Way 2. Run Windows Powershell

Step 1. Search Powershell in the search box and then right-click, select Run as administrator.

Windows Powershell

Step 2. Type the following command and after the completion, check if the issue persists.

$ID=query session /SERVER:WSMC027|select -skip 1|%{$_.Split(' ',[System.StringSplitOptions]::RemoveEmptyEntries)}

Disconnect-RDUser -HostServer WSMC027 -UnifiedSessionID $ID[8] -Force

exit 0

Solution 1. Run CMD to kill the program

Sometimes if the user leaves the connection and puts the PC to sleep, then the Remote Desktop will stuck on please wait. The better way for this is to kill the process and then restart the program.

Step 1. Search CMD in the search box and then right-click, select Run as administrator.

Run As Administrator

Step 2. Type taskkill /f /im msrdc.exe and press Enter key.

Task Kill

Step 3. Reboot the PC and check if the issue has been solved or not.

Solution 2. Perform clean boot

Clean Boot starts Windows with a minimal set of drivers and startup programs so you can figure out if a background program is interfering with the running program.

Step 1. Search System Configuration in the search box and then open it.

System Configuration

Step 2. Locate “Services” and then click on “Hide all Microsoft services”.

Hide All Microsoft

Step 3. Check all the services on the list and click on OK.

Step 4. Select Restart.

Restart System Configuration

Step 5. Then the clean boot is successful after restarting.


Solution 3. Reconnect to the object user

If the object user in the connection process is not connected at the same time or something is wrong with the process of connecting, the RDP issue will also appear. Therefore, reconnecting can be a shot worthy to trying.

Step 1. Connect via RDC to a different account.

Step 2. Press CTRL + ALT+ DEL simultaneously and then click on Task Manager.

Task Manager

Step 3. Navigate to users. Locate the user account which has hung and you cannot connect to.

Right-click on the user name and select Connect.


Step 4. Type in the password to connect to the desired account.

Looking for a free alternative to RDP Try AnyViewer!

After trying the ways mentioned above, the issue “RDP stuck on please wait on Windows 10” may have been solved. But if it’s not, don’t worry. Actually, it’s completely not strange to run into the problems and errors in RDP, like RDP takes long time to connect, RDP fullscreen not working, and so on. At this time, you may want to ask, “is there any alternative to RDP?” Absolutely! That’s AnyViewer.

AnyViewer is free software that is devoted to remote access, remote control anywhere and anytime, the rapid connection, flexible connecting methods, and easy operation of AnyViewer will give you a big surprise. There’s no need to find the IP address and user name of the remote PC. And it supports Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2. In the next part, the instructions will be listed for you.

Before connections:

  • Make sure the network is accessible
  • Download and install AnyViewer by clicking the download button.
Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Open AnyViewer on the both two computers and then locate the Settings and the device ID.

Temporary Code

Step 2. Click on Settings on the host computer, and then select Recipient, choose the third option “Set my security code”, input the security code and then click on OK. Return to the main interface.

Accept Remote Control

Step 3. On the client PC, enter the device ID of the host PC in the partner ID box. Click on “Connect”.


Step 4. A pop-up window appears, tick the second option “Input security code” and input the security code, click on “OK”.

Security Code

Step 5. Now the connection is completed.

Note: Isn’t it easier than RDP? Another easy way is “Send a control request”, which is for the attended access.


3 ways demonstrated above to fix RDP stuck on please wait on Windows 10 are shown for you. If you’re disappointed to find that the solutions don’t work for you or you need to have an RDP session immediately, just try a free alternative to RDP, AnyViewer, which can truly realize your remote access without effort.