Remote Desktop intermittently freezes
“Hello everyone. I used Windows 10 machine to remote access at work for a long time. However, I found the Microsoft Remote Desktop freezing from time to time after the update. There’s no RDP error appearing on my PC, and the issue remains still even though I shut down and reboot the PC. What can I do now?”
3 solutions for Remote Desktop freezing
It is said that the issue is because the RDP protocol has lost some of its resilience to packets getting lost or out-of-order. Moreover, this may be triggered by the bug in Windows 10 that is unable to switch between TCP and UDP protocol seamlessly. Therefore, what we should do is prevent UDP and switch to TCP. Here we introduce 3 solutions to tell you how to fix Remote Desktop freezing on Windows 11, 10, 8... which are unfreezing RDP by running CMD, using Registry Editor, and Group Policy to disable UDP.
Solution 1. Unfreeze RDP by running CMD
Step 1. Search “CMD” in the search box and then right-click the option and choose “Run as Administrator”.
Step 2. Type the following command line:
reg add "HKLM\software\policies\microsoft\windows nt\Terminal Services\Client" /v fClientDisableUDP /d 1 /t REG_DWORD
Step 3. Reboot the PC.
Solution 2. Unfreeze RDP by using Registry Editor
Step 1. Press Win + R and then type “regedit”, and then click on “OK”.
Step 2. Navigation:
Step 3. Right-click on the right pane, and then select New, and then choose “DWORD(32-bit) value.
Step 4. Copy “fClientDisableUDP” and then name the new DORD Value. Set the value data to 1, and choose “Decimal”.
Step 5. Reboot the PC.
Solution 3. Unfreeze RDP by using Group Policy Editor
Step 1. Press Win + R and then enter “gpedit.msc”.
Step 2. Navigation:
Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client
Step 3. Scroll down and find “Turn Off UDP On Client”.
Step 4. Double click on “Turn off UDP on Client” and then tick “Enabled”.
To avoid troubles and get better feelings on remote access -- AnyViewer
Is your Remote Desktop still frozen? If it has been resolved, I feel honored. However, if Remote Desktop is still freezing, how about using a remote access software AnyViewer.
AnyViewer can give you the opportunity to avoid many of the problems associated with Remote Desktop and have a better remote session experience. AnyViewer is becoming increasingly popular and worth using because of its ease of use, fast connection speed, versatile options for attended and unattended access, and no LAN restrictions. It can be used with Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2. Follow me to find out how things are going.
Method 1. Input security code
Step 1. Download and install AnyViewer on the two PCs, and then find the place of Settings and the device ID.
Step 2. On the remote PC, click on “Settings” > “Recipient” > “Set my security code”, and then type the security code, click on “OK” and then return to the main interface.
Step 3. On the local PC, enter the device ID in the partner ID box, and then click on “Connect”
Step 4. Choose the second option “Input security code”, and then enter the security code, click on “OK”.
Step 5. Now the remote control is successfully established, and you won’t with the freezing issue.
Method 2. Send control request
Step 1. On the local PC, enter the device ID of the remote PC, and then click on “Connect”.
Step 2. Choose the first option "Send a control request to your partner".
Step 3. On the remote PC, a request window will pop up. Click on the green with the hook icon. Now the connection is successful.
It will be irritating for every user to face with the Remote Desktop freezing issue. As the solutions mentioned, we can fix the issue through running CMD, using Registry Editor or Group Policy. If the results are not expected or you don’t want to take too much time to fix it, trying AnyViewer can be the best solution for you.