By Hester / Last Updated April 3, 2023

The issue: Quick Assist keeps spinning

 

I am trying to start Quick Assist. However, when I start it, it is just spinning dots. How can I fix Quick Assist spinning? Thanks in advance.”

- Question from Windows Forum

Quick Assist Spinning

How to fix Quick Assist spinning [6 solutions]

The Windows Quick Assist program enables remote connections with others, making collaboration easier. However, a few users complained that the app was unreliable. For instance, Quick Assist keeps spinning in the loading interface. In this case, Quick Assist may have bugs that stop it from loading when you launch it. You can use the solutions below to fix this problem.

Solution 1. Re-register the app

Try to use the PowerShell command to re-register Quick Assist.

Step 1. Right-click the start and open Windows PowerShell (Admin).

Windows Powershell Admin

Step 2. Input the following command and press Enter.

  • Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Re-register Quick Assist

Step 3. Once the process is complete, restart the computer and open Quick Assist.

Solution 2. Create a new user account

You can switch to a new user account and check if you can open Quick Assist without getting stuck.

Step 1. Open Control Panel and click User Account > Manage another account.

Control Panel

Step 2. Click the Add a new user in PC settings option.

Add New User

Step 3. Fill in the blanks and click Next.

Create Account

Step 4. Press "Ctrl" + "Alt" + "Del", click Switch User, and select the newly created account.

Choose User

Step 5. If Quick Assist just spins with this new account, try other solutions.

Solution 3. Restore the Internet settings

Many users fix Quick Assist spinning successfully by resetting the Internet settings.

Step 1. Search for Internet Options from the start menu and open it.

Internet Options

Step 2. Go to the Advanced tab, click the Restore advanced settings option, and click Apply > OK.

Restore Advanced Settings

Step 3. Restart your computer and open Quick Assist to see if the problem still exists.

Solution 4. Run PC diagnostics

Performing PC diagnostics can help you check the corrupt files and repair them.

Step 1. Press Win + R, enter “cmd” and press OK.

Run Box cmd

Step 2. Type in the command “sfc/scannow” and press Enter. Wait for the 100% complete to see the results.

sfc scannow command

Step 3. Restart your computer and open CMD. Run the following command to repair the corrupt files.

  • DISM /Online /Cleanup-Image /RestoreHealth

Repair Command

Solution 5. Perform a Windows clean boot

A clean boot can also help you fix Quick Assist not working problems.

Step 1. Press Win + R, type in “msconfig” and click OK.

Step 2. In the General tab, tick Selective startup and check Load system services.

General

Step 3. Go to the Services tab, check Hide all Microsoft services, click Disable all, and click OK.

Disable Service

Solution 6. Switch to a fast Quick Assist alternative

There are many free yet powerful PC remote control apps on the market. If the above solutions cannot solve your problem, we recommend you switch to another reliable tool, like AnyViewer, to grant quick and stable access to the remote computer.

Besides, AnyViewer supports unattended remote access, which means you can access your computer from anywhere and anytime without needing to authenticate the request. All you need to do is a simple setup.

Download AnyViewer on your devices, and please follow the next steps to start a remote session.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. On the host computer, click Sign up to register a new account and log in.

Log in Anyviewer

Step 2. Log in to the account you registered before on the client computer.

Free Editions

Step 3. Go to Device. Select the device you want to control and click One-click control.

Connect to My Devices

Notes:✎...  AnyViewer has budget-friendly plans, and you can subscribe to the Professional or Enterprise plan to gain more rights!
Establish more concurrent sessions.
Assign more devices to one account.
Access in privacy mode to well-enough protect data and privacy.
Start a connection with high-image quality.

 

Conclusion

After reading this post, we hope you have found the best solution to fix Quick Assist spinning. Though Quick Assist is a convenient tool without extra downloading, it requires further development. In contrast, AnyViewer is better for long-time remote access with its professional features.