By Ellie / Last Updated August 3, 2022

How do I go into Quick Assist administrator mode?

“I’ve had problems with Quick Assist on Windows 10. All users within the firm are designated as ‘Standard Users’, and they are not permitted to operate any program as Administrator. My problem is that I frequently need to insert an Administrator account to complete the process when I use Quick Assist to provide remote support to them, but I can’t find a screen where I may type in the administrator account and password, cause the whole screen goes black. How am I going to solve it?”

Two methods to go into Quick Assist administrator mode

If you have ever encountered Quick Assist black screen admin when trying to run a program as an administrator using Quick Assist. Don’t worry. Here in this part, we’ll introduce two methods to go into Quick Assist administrator mode.

Method 1. Disable PromptOnSecureDesktop using Registry

Step 1. Press Win + R to invoke the Run dialog box, then type in “regedit” and press OK to open Registry.

Run Box Regedit

Step 2. Navigate to: Computer > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Policies > System. On the right pane, find and double-click PromptOnSecureDesktop.

Prompt on Secure Desktop

Step 3. Change its value data to 0 to disable it.

Prompt on Secure Desktop Value Data

Method 2. Disable User Account Control in Group Policy

Step 1. Press Win + R to open the run dialog box, and type in “gpedit.msc” to open the Local Group Policy Editor.

Run Box Gpedit.msc

Step 2. Navigate to:  Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options. Find and double-click User Account Control: Switch to the secure desktop when prompting for elevation.

User Account Control

Step 3. Change its status to Disabled.

Disable User Account Control

Step 4. Open Windows PowerShell and run gpupdate /force to update your computer to the latest group policy settings.

Gpupdate Force

If you are using Quick Assist to provide others with remote support and can’t run programs as an administrator on their computers, we provide you with two methods to help you go into Microsoft Quick Assist administrator mode. But pay attention, disabling these two policies would also be a big security risk. So please do it after careful consideration.

AnyViewer: Run programs on the remote computer as an administrator

If you would like a secure way to run programs on the remote computer as an administrator, you can use the free remote desktop software AnyViewer. Once you’ve successfully connected to another computer with AnyViewer, you can run any program as an administrator on that computer without any restriction, just like you’re actually using it. Let’s see how to do this.

Download Freeware Win 11/10/8.1/8/7
Secure Download

 Step 1. Download, install, and launch AnyViewer on both computers.

Download AnyViewer

Step 2. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

Step 3. Fill in the signup information.

Sign Up for AnyViewer

Step 4. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 5. Log in to the same AnyViewer account on the two devices, then click Remote control to achieve unattended remote access.

Connect to My Devices

Note: If you want to assign more devices to achieve unattended remote access, then you can upgrade your account to a Professional or Enterprise plan. Also, you can connect to another computer in privacy mode, which means you can black the screen and block the mouse and keyboard of the remote computer.

Step 6. After you’ve successfully connected to another computer, then you can run any program as an administrator. Here we’ll take Windows PowerShell as an example. Right-click Start, and then choose Windows PowerShell (Admin).

AnyViewer Windows PowerShell

Step 7. Then you can open Windows PowerShell as an administrator.

AnyViewer Windows PowerShell Admin

Conclusion

If you are trying to provide remote support to someone with Quick Assist and need to run a program as an administrator, you’ll find unable to do this as the whole screen goes black. According to this, here in this post, we provide you with two methods to go into Quick Assist administrator mode. Besides, you can also use AnyViewer to remote into another computer and run any program as an administrator on it.