LogMeIn Login Problems? Get Back on Track in Minutes

Struggling with LogMeIn login problems? Discover effective solutions and troubleshoot common issues to regain seamless access to your account hassle-free. Let's conquer login problems together!


By Hester / Updated on June 16, 2023

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The issue: LogMeIn login failed


Hey there! Recently, I've been facing a frustrating issue with LogMeIn. Every time I attempt to log in, it fails. I don't know how to fix it. Has anyone else experienced this problem? Please share any tips or solutions to resolve the LogMeIn login problems. Your assistance would be greatly appreciated! Thanks in advance!"

- Question from a user


How to fix LogMeIn login problems [6 solutions]

In today's interconnected world, remote access software has become an essential tool for businesses and individuals alike. LogMeIn is a popular choice for accessing computers remotely, but encountering login problems can be frustrating. In this guide, we'll walk you through troubleshooting steps to fix LogMeIn login failed.

Solution 1. Verify your credentials

The first step in resolving LogMeIn login problems is to ensure you use the correct login credentials. Verify that you entered your username and password correctly. If you're unsure about your credentials, you can try resetting your password through LogMeIn's account recovery process.

Step 1. Go to the LogMeIn login interface and click “Forgot your password?

Forgot Your Password

Step 2. Enter your LogMeIn ID and click “Submit.” Then follow the instructions in your mailbox to reset the password.

Confirm Logmein ID

Solution 2. Check your internet connection

A stable internet connection is crucial for successful remote access. Make sure your internet connection is stable by checking your network settings and verifying that you're connected to the internet.

Step 1. Navigate to the Windows Settings app and click the option labeled "Network & Internet."

Open Windows Settings

Step 2. Click on the "Status" tab on the screen's left side. This section provides you with an overview of your current connection status.

Check Network Status

Step 3. If you encounter any network-related difficulties, don't worry. Simply scroll down within the Status interface until you spot the "Network troubleshooter" option. By selecting this, Windows will employ its diagnostic capabilities to identify and resolve any issues that might be affecting your network connection.

Network Troubleshooter

Solution 3. Update LogMeIn software

Outdated LogMeIn software can cause problems with LogMeIn. Ensure you have the latest version of the LogMeIn client software installed on your device. Then try logging in again.

Open LogMeIn software and go to the “About” section.Then click “Check for updates.”

Check for Updates

Solution 4. Disable firewall and security software

Firewalls and security software can sometimes block LogMeIn's communication, preventing successful login. Temporarily disable any firewall or security software on your computer and attempt to log in again.

Step 1. Access the Control Panel and navigate to the "System and Security" section. From there, select "Windows Defender Firewall" and click on the option "Allow an app or feature through Windows Defender Firewall" located in the left panel.

Allow App or Feature

Step 2. Click on the "Change settings" button. You will then see a list of applications and features. Locate the checkboxes associated with LogMeIn and ensure they are selected. Finally, click "OK" to save the changes.

Step 3. Now, it's time to adjust your antivirus software settings. Open the software, find the shield settings tab, and proceed to disable the protection as needed. This will allow you to make the necessary adjustments for your specific requirements.

Temporarily Disable Antivirus

Solution 5. Configure proxy settings

You may encounter LogMeIn connecting issues if your proxy is not configured to work with the host software. Try to change the proxy settings to fix the problem.

Step 1. Press the Win + R keys simultaneously to open the Run dialog box. Then, type "inetcpl.cpl" and press OK.

inetcpl cpl

Step 2. Navigate to the Connections tab and click the LAN settings.

Lan Settings

Step 3. Uncheck the box next to "Automatically detect settings." Instead, select the option for "Use automatic configuration script" and enter the appropriate IP address. After making these changes, click OK to save the modifications.

Proxy Settings

Solution 6. Flush DNS

If you're experiencing LogMeIn login problems potentially caused by a corrupted DNS cache, you can try flushing the cache by following these steps:

Step 1. Press the Win + R keys simultaneously to open the Run dialog box. Then, type "cmd" and press OK.

Run Box cmd

Step 2. Once the Command Prompt window appears, enter the following commands one by one.

  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Flush dns Cache

Why not select a superior LogMeIn alternative to empower your remote access?

Dealing with recurring LogMeIn problems can be frustrating and time-consuming. Instead of investing valuable time in troubleshooting, why not explore a more efficient LogMeIn alternative? Enter AnyViewer, a feature-rich remote access software that provides a superior remote access experience.

Designed with a user-friendly interface, AnyViewer ensures effortless navigation, enabling you to remotely access and control your devices from anywhere in the world. AnyViewer employs robust encryption protocols, safeguarding your valuable data from unauthorized access. Besides, AnyViewer offers several advanced features, including unattended access, file transfer, multiple sessions, real-time chat, etc., to foster efficient teamwork regardless of physical location.

Try it now and you can unlock a new level of productivity with AnyViewer!

Download Freeware Win 11/10/8.1/8/7/Server
Secure Download

Step 1. Click on the "Sign up" button to create a new account on the host server and log in using your credentials.

Log in Anyviewer

Step 2. On the client computer, sign in using the same account that you used on the host computer.

Free Editions

Step 3. Navigate to the Device interface, where you can access a comprehensive list of the devices assigned to your account. Select the specific device you wish to connect to and click on "One-click control" to establish a connection effortlessly.

Connect to My Devices

Notes:✎...Please note that if you have more than two remote computers, we recommend upgrading your account. AnyViewer offers cost-effective business memberships that provide additional benefits and advanced privileges at an affordable cost.
Assign up to 100 devices for one-click control.
Establish more concurrent sessions.
Create connections in privacy mode to darken the screen and disable the keyboard and mouse of the host PC.
Enjoy high-quality image performance.



LogMeIn login problems can disrupt productivity and hinder remote access capabilities. By following the troubleshooting steps outlined above, you can address most LogMeIn login issues and regain access to your remote devices. However, if you're looking for an alternative to LogMeIn, AnyViewer stands out as a reliable and efficient remote access software that offers a seamless experience. Explore the features and benefits of AnyViewer to enhance your remote access capabilities.