November 18, 2021 / Posted by Ellie

Should I disable Remote Assistance in Windows 10

In Windows 10, Remote Assistance is a feature used by technicians to provide technical support to others. With Remote Assistance, a technician can (or can be invited to) see what’s happening on the other screen and control the computer remotely.

However, some users wonder “Should I disable Remote Assistance in Windows 10” as it may be a security threat to sensitive information on their computers. For security considerations, we recommend you disable Remote Assistance in Windows 10 when you don’t need remote support from technicians to prevent your device from being more vulnerable to potential remote attacks (you could re-enable it once you need technical support).  

How to disable Remote Assistance in Windows 10

Then how to disable Remote Assistance in Windows 10? Here we provide you with the detailed steps. By the way, in case if you need it, the way to disable Remote Desktop in Windows 10 is quite similar to the way to disable Remote Assistance in Windows 10.

Disable remote access to computer over Remote Assistance

Step 1. Press WIN + R and then type in “sysdm.cpl” to open the System Property.

Run Command Sysdm.cpl

Step 2. Switch to the Remote tab. Under the Remote Assistance section, clear the Allow Remote Assistance connection to this computer option. Then click Apply and OK.

Disable Remote Assistance

Disable Remote Assistance in Firewall

Step 1. Navigate here: Control Panel > System and Security > Windows Defender Firewall. Then click Allow an app through Windows Firewall.

All an App Through Windows Firewall

Step 2. Click the Change settings button. Then clear the Remote Assistance option. Click the OK button.

Dont Allow Remote Assistance Through Firewall

AnyViewer: A remote assist software easy to enable/disable

For safety considerations, some users want to disable remote access to their computers when they don’t need it. At this point, it is quite important to find remote access software that is easy to enable and disable. Here, we recommend AnyViewer to you. 

AnyViewer is a safe remote access software developed by a strong technical team and is secured by Elliptic Curve Cryptography (ECC) encryption. If you still feel it is not safe enough and need to disable it when you don’t want to use it, it is quite easy to disable and re-enable it. You just need to go to Settings > Recipient, and then untick the three options, your device is not enabled to be accessed anymore.

Do Not Allow Remote Control

If you need remote access, just tick the options above, then AnyViewer is enabled to use again. Next, let’s learn how to achieve remote access with AnyViewer.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Methods 1. Send a control request

Step 1. Download, install, and open AnyViewer on both devices. Then you can see the device ID.

Temporary Code

Step 2. Ask for the device ID of the recipient, input it and then click Connect. Then click Send a control request to your partner.

Send a Control Request to Your Partner

Step 3. Then recipient will receive a request on the lower-right corner of their screen. Click the green button to make the connection successful.

Request to Control Your Device

Methods 2. Input security code

Step 1. You can see your temporary security code on the main interface.

Copy the Temporary Security Code

Step 2. Go to Settings > Recipient. Tick the third option and then set the permanent security code.  

Accept Remote Control

Step 3. The controller needs to input the device ID of the recipient and then click Connect.


Step 4. Choose Input a security code and click OK (you can input either the permanent security code or the temporary security code of the recipient).

Security Code