7 Ways to Fix Chrome Remote Desktop Stuck on Starting

How can I fix Chrome Remote Desktop stuck on starting? Here in this post, we will offer you several solutions to solve this problem. If you encounter the same issue, you are going to the right place! Please keep reading to get the solutions!


By Hester / Updated on March 2, 2023

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The issue: Chrome Remote Desktop stuck on starting


Hi. How can I fix Chrome Remote Desktop stuck on starting? I try to access a Windows 10 remote computer via Chrome Remote Desktop. The desktop says online, but nothing happens when I try to connect to the device. It was working before. How can I fix this problem? Thanks in advance.”

- Question from Google Forum

Chrome Remote Desktop Main Interface

Chrome Remote Desktop enables users to remotely access a computer from another computer. However, many users reported that Chrome Remote Desktop freezes sometimes. For example, you may encounter the following variants of this error:

➤Chrome Remote Desktop stuck on starting
➤Chrome Remote Desktop keeps disconnecting
➤Chrome Remote Desktop mouse click not working
➤Chrome Remote Desktop unable to reach the host

The issues can occur due to a bug in the Remote Desktop program or Google Chrome, a difficulty with the PIN feature, etc. We list several solutions to help you resolve the problem. Please keep reading.

How to fix Chrome Remote Desktop freezing issues [7 solutions]

You can fix Chrome Remote Desktop freezing issues with the following 7 solutions.

Solution 1. Check Internet connection

To establish a remote session, the Internet connection on both sides must be stable. Follow the next steps to check your Internet connection.

Search Command Prompt in the start menu and open it. Then enter the command “ping -t” and check the time value. If the numbers rise and fall sharply, your Internet connection may need some help.

Check Internet Data Value

Solution 2. Disable IPv6

Disabling IPv6 on the network adapter is also a good solution.

Step 1. Go to Control Panel > Network and Internet > Network and Sharing Center. Click Change adapter settings.

Network and Sharing Center

Step 2. Double-click on your network connection and click Properties.


Step 3. Disable Internet Protocol Version 6 and click OK.

Ethernet Properties

Solution 3. Disable the PIN code feature

Disabling the PIN feature has fixed the issue for many users.

Step 1. Press Win + R, input “regedit” and click OK.

Run Box regedit

Step 2. Click HKEY_LOCAL_MACHINE > SOFTWARE, right-click Policies, and select New > Key.

Policies New Key

Step 3. Name it Google and navigate to it.

New Google Key

Step 4. Right-click the Google key and select New > Key.

Step 5. Name the new key Chrome. Navigate to the Chrome key, right-click the empty space, and select New > DWORD (32-bit) Value.

Chrome New Dword

Step 6. Name it RemoteAccessHostAllowClientPairing. Double-click it, set the Value data to 1, and click OK.

Chrome Value

Solution 4. Repair Chrome Remote Desktop

When meeting Chrome Remote Desktop stuck on starting, you can use the Chrome Remote Desktop repair tool by the following steps:

Step 1. Open Control Panel > Programs and Features. Select Chrome Remote Desktop Host and click Repair.

Repair Chrome Remote Desktop

Step 2. Click Yes when prompted and wait for the tool to resolve the issues with Chrome Remote Desktop.

Solution 5. Reinstall Chrome Remote Desktop

Uninstalling the Chrome Remote Desktop tool will fix the issue in many cases.

Step 1. Search apps & features in the start menu and open it.

Apps and Features

Step 2. Locate Chrome Remote Desktop Host and click Uninstall.

Uninstall Chrome Remote Desktop Host

Step 3. Now you can install Chrome Remote Desktop and try the connection again.

Solution 6. Reinstall Google Chrome

As Chrome Remote Desktop is a Chrome web-based tool, uninstalling and reinstalling Google Chrome can also fix the problem.

Step 1. Search apps & features in the start menu and open it.

Step 2. Select Google Chrome and click Uninstall.

Step 3. Reinstall Google Chrome and try again.

Solution 7. Use fast & stable Chrome Remote Desktop alternative

If you find the above solutions can’t fix your problem, we recommend you use the best Chrome Remote Desktop alternative that might work great for you. For example, you can try AnyViewer, a professional and safe remote desktop software that offers rich features for users to experience.

Here is a comparison between AnyViewer and Chrome Remote Desktop:



Chrome Remote Desktop

Windows/iOS/Android support



Third-party software


❌(Google web-based)







Quick to set up



Unattended remote access



Flexible file transfer


Multi-monitor support


Multi-session handling


Built-in chat


Remote reboot


Specified plans for businesses


If you are interested in AnyViewer, download and set it up on your devices!

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. Start AnyViewer on the host computer, and click Sign up to register a new account.

Log in Anyviewer

Step 2. Enter your information and click Sign up.

Sign Up for Anyviewer

Step 3. Start AnyViewer on the client computer and log in to the same account. The device will automatically assign to the account when you successfully log in.

Free Editions

Step 4. Go to Device, click the computer you want to connect to, and click the option button according to your need to establish a session.

Connect to My Devices

Final words

There are several ways to troubleshoot Chrome Remote Desktop stuck on starting. Though Chrome Remote Desktop is a convenient cross-platform remote access tool, it may have many problems now. We suggest you switch to an easier remote access tool with advanced features for the best remote desktop performance. In this case, AnyViewer could be your ideal choice.