4 Tested Fixes: Chrome Remote Desktop Mouse Click Not Working

Read the post to know the possible causes of Chrome Remote Desktop mouse click not working and 4 fixes to get you out of the trouble.


By Ellie / Updated on November 10, 2023

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Why can't I click on Chrome Remote Desktop?


Hi everyone, help! I've been using Chrome Remote Desktop for several months. However, recently I couldn’t connect and could not click anything after I updated to Windows 10. This issue always happens when I try to connect to my Windows 10 PC. What can I do to fix this?”

- Question from Reddit

Mouse Click

Possible causes for Chrome Remote Desktop mouse click not working

There could be several reasons why the Chrome Remote Desktop mouse click not working as expected. Here are three potential causes:

✍ Software Breakdown

Occasionally, Chrome Remote Desktop may face issues due to PC or software breakdowns. In such cases, a solution is to uninstall and reinstall Chrome Remote Desktop to resolve the mouse click problem.

✍ Update Related Bugs

Updates to Windows 10 or 11 can sometimes lead to problems with Chrome Remote Desktop. These updates may cause bugs that affect the mouse click functionality. Checking for such issues after an update is crucial.

✍ Remote PC Adapter Settings

Mistakes in the display adapter settings of the remote PC can cause problems. While default settings are usually fine, accidental changes can lead to mouse click issues. It's important to verify and ensure the correctness of these settings.

How to fix Chrome Remote Desktop mouse click not working [4 solutions]

After knowing the reasons that result in the Chrome Remote Desktop cannot click on Windows 10 and 11, you may want to know how to fix the issue to make the mouse work normally while using Chrome Remote Desktop. But before practicing, the point that needs to be mentioned is that checking whether the mouse works or not is necessary. You can plug it into other PCs to examine the mouse. 

Solution 1. Change the Settings of Mouse

Step 1. Press the "Windows + I" to open the Windows Settings.
Step 2. Click Ease of Access.


Step 3. Select Mouse on the left side, and turn on “Control your mouse with a keypad”.


Step 4. You can now easily control the mouse cursor with the numeric keypad.
Step 5. This will force Windows to believe that a mouse is always connected.

Solution 2. Disable PIN

Step 1. Open up the Start menu, and click Settings.


Step 2. Go to Accounts.

Windows Settings Accounts

Step 3. Select Sign-in options on the left side of the pop-up window.

Step 4. Select Windows Hello PIN, and then click Remove.


Solution 3. Repare Chrome Remote Desktop

Step 1. Press Windows Key + R and then enter "control panel". Hit "OK".


Step 2. Go to Programs.


Step 3. Select Chrome Remote Desktop Host from the list of installed apps. Click the Repair button.


Step 4. Click “Yes” when prompted by UAC.

Step 5. Wait for the repair tool to fix any issues with the app.

Step 6. Try connecting using the app and check if the issue is resolved.

Solution 4. Try a Chrome Remote Desktop alternative

Consider AnyViewer as a Chrome Remote Desktop alternative to address the issue of the Chrome Remote Desktop mouse not working. AnyViewer is one of the best free remote desktop software for Windows. Renowned for its stability and dependability, AnyViewer ensures a smooth remote session without glitches. Enjoy additional advantages over Chrome Remote Desktop:

Besides, AnyViewer also has the following advantages over Chrome Remote Desktop:

  • In-session text chat: AnyViewer introduces an in-session text chat feature, enhancing communication during remote sessions.
  • User-friendly file transfer: AnyViewer streamlines file transfers, providing a more user-friendly experience compared to Chrome Remote Desktop's limitations.
  • Multi-session handling: AnyViewer empowers users to remotely access multiple devices concurrently, surpassing Chrome Remote Desktop, which restricts connections to one at a time.

Now, let's see how to use it to control a PC from another PC. Click on the download button to have a try.

Download Freeware Win 11/10/8.1/8/7
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Step 1. Launch AnyViewer on both computers. Go to Log in, and then click Sign up

Log in AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 4. After that, you can achieve a direct connection by clicking One-click control to realize unattended access if you have logged in to the same AnyViewer account on the two devices.

Connect to My Devices

For an even more enriching remote desktop experience, contemplate upgrading to a Professional or Enterprise plan with AnyViewer. Here's what you'll gain access to:
Better Device Control: Easily manage multiple unattended access devices with precision.
Effortless Multi-Tasking: Handle multiple remote sessions concurrently, simplifying multitasking.
Fast File Transfers: Quickly move large files between devices for improved efficiency.
Privacy Mode: Ensure discreet access to remote devices by darkening the screen and disabling the keyboard for added privacy.



Now, I’m sure you understand the reasons that cause Chrome remote mouse click not working, like the breakdown of software or the bug left in the course of updating. In addition, the fixes to solve the problem are also introduced, such as disabling PIN, and reinstalling chrome remote desktop software. If all the solutions are not satisfied enough, you can also resort to another easy& reliable freeware, such as AnyViewer.