What to Do to An Attempt Was Made to Logon

Are you meeting with RDP error “An attempt was made to logon, but the network logon service was not started” on Windows 11, 10, 8, 7...? Keep reading to know the solutions for it.


By Ellie / Updated on November 21, 2022

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How do I fix “An attempt was made to logon”?

“When attempting to RDP a server, I come across an error that said, "An attempt was made to log on, but the network logon service was not started". The only changes that were made were the previous Windows updates that were installed today. Is there a solution to this problem? I'm now troubleshooting; however, I'm hoping to save time by inquiring in the boards. Thanks”

An Attempt

According to the user above, the RDP error appears after she updates the Windows. Actually, it’s not strange for many users to meet with RDP error, which has a bearing on the user’s feelings and work stuff.

3 solutions to fix “An attempt was made to logon”

Here we come up with 3 solutions for you to fix the RDP error “An attempt was made to logon, but the network logon service was not started” on Windows 11, 10, 8, 7... Keep reading!

Solution 1. Reset the Netlogon Properties

As we said above, the issue may be related to the network. If the Netlogon Service is disabled, then issues may occur. So, we could reset it to address the problem.

Step 1. Press Win + R and then input “services.msc”. Hit “OK”.

Service MSC

Step 2. Scroll down and find “Netlogon” service.


Step 3. Double click on it to go to “Properties”.

Step 4. Locate the “General” tab and then find the position of “Startup type”. And then click on the option. Choose “Automatic”. Click on “Apply”.

Automatic Apply

Step 5. Click on “Start” and then click on “OK”.

Automatic Start

Solution 2. Utilize System Restore

Sometimes, we may change some settings accidentally but we didn’t aware of that. At this time, the error may appear. We can utilize System Restore to fix the issue.

Step 1. Input “Create a restore point” in the search box, then click “Open”.

Create a Restore Point

Step 2. Click “System Restore” > “Next”.

System Drive

Step 3. Select a restore point you want to restore from the list, and click “Scan for affected programs” to check a list of items that will be deleted if you determine to restore to this point. Then “Close” this window.

Scan For Affected Programs

Step 4. Click “Next”. Then confirm your selected restore point again and click “Finish”.

Confirm Your Restore Ppoint

Step 5. Click the “Yes” button to restore your PC from your selected restore point. Then your PC will be rebooted.

System Restore

Step 6. System Restore is finished after the computer restarts. Then “Close” it. 

Close System Restore

Step 8. After restoring, you will find that your system is free from the “An Attempt was Made to Logon” error.

Solution 3. Run Command line in CMD solution 3

If the methods above fail to work, you can also follow this method to keep running some command lines. According to some users, the issue has gone after they complete it.

Step 1. Search “cmd” in the search box and then right-click on the option, choose “Run as administrator”.

Run as administrator

Step 2. Type the command line ipconfig/flushdns and then press the “Enter” key to flush the DNS Cache.

IP Config

Step 3. Once the command line above is completed, keep entering the command line nbtstat –r and then hit the Enter button.


Step 4. Now, keep inputting netsh Winsock reset command line and then press the Enter key to reset the Windows.


Step 5. Finally enter the command line netsh int ip reset and hit the Enter key to reset the IP.


Step 6. Reboot the PC and then check whether the issue persists or not.

Want to get remote access with zero error? Try AnyViewer!

The problem "An attempt was made to log on, but the network logon service was not started" on Windows 11, 10... may disappear after trying the above three methods. AnyViewer, a remote access software, is perfect for you if the problem persists or you wish to find a technique to get remote connections with zero error.

Compared with RDP, AnyViewer is easy to set up and the operation is easier. The fast connection speed, high responsiveness and various connection method are being appraised by more and more users. With it, you can achieve remote connection with one click, which is amazingly convenient. 

Tick the blue button to enjoy AnyViewer!

Download Freeware Win 11/10/8.1/8/7
Secure Download

Method 1. Remotely control with one-click[Most recommended]

Step 1. Sign up for AnyViewer account and then sign in to this account on the two computers. Once logged in, the PC will be assigned to the account automatically. 

Log in AnyViewer

Step 2. Now you can see your interface as the following picture. 

Free Editions

Step 4. On the client computer, go to "Device", and click the PC that you need to control. And then click "One-click control" to achieve remote connection with one click. 

Free Editions

Step 5. Now the connection is established.

Connect to My Devices

Method 2. Remotely control with access code

Step 1. Open AnyViewer. On the host computer, go to “Settings” > “Recipient”. Tick the third option and then set the permanent security code.

Accept Remote Control

Step 2. On the client computer, input the device ID of the host computer and then click “Connect”. Choose “Input security code” and enter the code. Click “OK” to achieve remote access.


Step 3. Now the connection can be established.

Security Code

Note: For the attended access, “Send a Control Request” is also a good way for you.


Is the RDP error “An attempt was made to log on, but the network logon service was not started” persisting after you tried all those solutions? If the issue has gone, we’re honored to help you. But if the issue remains, AnyViewer can give you a huge comfort.