| Positioning |
Always-on access to owned computers |
Affordable access across personal and team devices |
Remote access plus full IT support operations |
Responsive professional remote work |
Occasional free access and screen sharing |
Controlled access across managed or direct-connected devices |
Technician-led attended and unattended support |
| Best Buyer |
Individuals through larger device estates |
Individuals, families, SMBs |
Enterprise IT and global support |
Creative and performance-sensitive teams |
Individuals and informal helpers |
Security-conscious or mixed-OS organizations |
Help desks and service providers |
| Free Tier / Trial |
7-day trial; promotions change |
Permanent Free plan |
Free for personal use |
Trial; Personal has separate conditions |
Free |
14-day trial |
Free edition + 15-day trial |
| Pricing |
Starting from $29.50 / year (approx. $2.46 / month) per computer |
Starting from $47.88 / year (approx. $3.99 / month) per account quota (covering up to 3 computers) |
Starting from $298.80 / year (approx. $24.90 / month) per named user (with strict channel/device
controls) |
Starting from $72 / year (approx. $6 / month) per user (with a set device access limit) |
Free |
Starting from $99 / year (approx. $8.25 / month) per concurrent session (includes a fixed device pack)
|
Starting from $120 / year (approx. $10 / month) per technician / agent |
| Access & Workflow Capabilities |
Always-on, attended/unattended, file transfer, multi-display, cloud backup & RDP connector. |
Personal/team access, attended/unattended, screen wall, file transfer, screen recording & management
tools. |
Enterprise-grade deployment, reporting, integrations, attended/unattended, multi-monitor &
recording. |
Professional access/support, multi-monitor, drag-and-drop & peripheral control by tier. |
Basic remote access and temporary support sessions; minimal advanced admin or management tools. |
Cloud, direct LAN, offline/on-demand paths; file transfer, multi-monitor & remote audio. |
Browser-led support, reboot/reconnect, technician handoff & help-desk integrations. |
| Performance & Transfer Profile |
4:4:4 color, multi-monitor, mic passthrough, sound & cloud-backup sync. |
True Color display, adaptive frame rates, multi-monitor & remote sound. |
4K multi-monitor, intelligent scaling, audio & robust file transfer. |
High fidelity (4:4:4, up to 240 FPS), smooth high-motion streaming & audio. |
Streamlined WebRTC performance, basic display/audio and PIN access. |
Adaptive high-speed streaming, direct LAN vs. cloud routing options. |
Support-focused, browser-optimized streaming, session recording & quick reboot. |
| Key Limitation |
Plan economics may not match every user/device mix |
Certain advanced tools are restricted to higher tiers |
Commercial packaging can be complex |
Specialist features require higher tiers |
Minimal administration and audit capability |
Higher controls require Plus/Premium/Enterprise |
Two licensing tracks require careful scoping |
| Decision Cue |
Keep it when device-based always-on access already fits |
Choose for balanced value and easy onboarding |
Choose when remote access is part of enterprise support |
Choose when experience quality matters most |
Choose when free and simple matters more than control |
Choose when architecture and policy dominate |
Choose when technician workflow dominates |