By Ellie / Last Updated March 28, 2024

Why does TeamViewer say no connection to partner?

TeamViewer is a widely used tool for remote assistance, allowing users to connect to and control computers over the internet. However, sometimes it can run into problems. If you've ever been frustrated by seeing the TeamViewer "WaitForConnectFailed" error message when trying to use it, know that you're not alone.

Typically, this error pops up when users attempt to connect from a remote client to the server or computer. They'll see an error window in TeamViewer that says:

“No connection to partner!

Partner did not connect to router.

Error Code: WaitforConnectFailed”

Error Code Waitforconnectfailed

Why is TeamViewer not connecting to partner?

“Error Code: WaitForConnectFailed” on TeamViewer typically occurs when there is a failure to establish a connection between the local and remote devices. This error can stem from various factors, including network issues, software conflicts, or configuration errors. Its occurrence often results in frustration for users attempting to initiate remote sessions or access their devices.

How to fix TeamViewer “Error Code: WaitforConnectFailed”

The reason behind the TeamViewer "Error Code: WaitforConnectFailed" may vary depending on the situation, but you can resolve it by trying one of the following solutions. Simply go through the list step by step.

Solution 1. Disable IPV6 on both computers

To tackle the TeamViewer "No connection to partner" error, some users have found success by disabling IPv6. You can give it a shot by following these steps, ensuring you repeat the process on the client’s computer.

Step 1. Press the Windows key + S and type "control".

Step 2. To open the Control Panel, simply click on it.

Step 3. In Control Panel, navigate to Network and Internet > Network and Sharing Center.

Step 4. From the left pane, click on Change adapter settings.

Step 5. To access the options for your currently active network adapter, right-click on it.

Step 6. Select Properties.

Step 7. Inside the Properties window, deselect the Internet Protocol Version 6 (TCP/IPv6) option.


Step 8. Click OK to apply the changes.

Solution 2. Check TeamViewer version and update

If you or your partner are using an outdated version of TeamViewer, you may encounter the "Error Code: WaitforConnectFailed". To resolve this, ensure that both computers have the latest version installed.

Step 1. Open TeamViewer on your computer.

Step 2. Click on Menu and select "Check for new version".

Check for New Version

Step 3. Click "Update" if a new version is found.

TeamViewer Update Notice

Solution 3. Allow full access control to TeamViewer

Moreover, to ensure that the TeamViewer client has the necessary privilege to establish connections between the involved computers, you must enable Full Access Control on both devices. Here's how to do it:

Step 1. Launch TeamViewer on your computer.

Step 2. Click on "Extras" and select "Options".

Step 3. In the TeamViewer options window, go to the "Advanced" tab.

Step 4. Click on the "Show advanced options" button.

Step 5. Under the "Advanced settings for connections to this computer" section, click the drop-down menu and select "Full Access".

Full Access

Step 6. Click "OK" to save the changes.

Step 7. Restart TeamViewer and check for any improvements.

Solution 4. Flush the DNS configuration

Corrupted DNS entries might contribute to the "Partner did not connect to router" error in TeamViewer. To address this, clearing the DNS cache could prove helpful in resolving the connection issue. Follow these steps:

Step 1. Press the Windows key + S and type "cmd".

Step 2. To run Command Prompt as an administrator, right-click on it and choose "Run as Administrator".

Step 3. In Command Prompt, input the following commands one by one, and hit Enter after each:

  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns


Step 4. After completing the commands, close the Command Prompt and verify if the TeamViewer "Partner did not connect to router. Error Code: WaitForConnectFailed" error has been resolved.

Solution 5. Restart the network

The error message indicates that your partner did not connect to the router. This suggests a potential issue with the router and the network connection of both computers. Before attempting any technical solutions, try restarting the router to re-establish the network connection for both your computer and your partner's.

Step 1. Ensure the modem is turned on.

Step 2. Disconnect the cable from the back of your modem.

Step 3. Verify that all lights on the modem are off and let the modem remain idle for a minute.

Step 4. Reconnect the modem cable and power on the device.

Step 5. Wait until the lights on the modem stop blinking and turn green.

Step 6. Attempt to connect to TeamViewer and check for any improvements.

Bonus tip: TeamViewer alternative for remote desktop access

While TeamViewer is widely used for remote access, it's worth noting that there are alternative options available. If you're consistently facing connection errors or are interested in exploring other remote access tools, you might want to consider AnyViewer.

AnyViewer serves as an excellent substitute for TeamViewer when it comes to remote access and support solutions. Boasting robust features and a user-friendly interface, AnyViewer presents an appealing choice for both businesses and individuals seeking dependable remote connectivity. What sets AnyViewer apart is its provision of free services for any purpose. Whether for personal or commercial use, you can utilize AnyViewer's features without charge.

Here are the steps to use AnyViewer for unattended remote access:

Step 1. Download and install AnyViewer on both computers respectively.

Download Freeware Win PC s & Servers
Secure Download

Step 2. On the local computer, navigate to the "Log in" tab, and click on "Sign up".

Log in AnyViewer

Step 3. Log in to the same account on other unattended remote computers beforehand.

Free Editions

Step 4. On the local computer, go to the "Device" tab. Select the PC you wish to control and click "One-click control" to establish unattended access with a single click.

Connect to My Devices

If you intend to log in to additional devices using the same account, it's advisable to upgrade your AnyViewer account to the Professional or Enterprise Edition. This upgrade will grant you access to extra privileges and benefits.


The bottom line

In conclusion, encountering the TeamViewer "Error Code: WaitForConnectFailed" message can be frustrating, but there are tested solutions available to resolve this issue. Whether it's disabling IPv6, updating TeamViewer, enabling full access control, flushing the DNS configuration, or restarting the network, you have options to address the problem effectively.

Additionally, considering alternatives like AnyViewer for remote access provides flexibility and reliability, especially with its free services for personal and commercial use. By following the outlined steps and exploring suitable alternatives, you can overcome connectivity challenges and ensure seamless remote access experiences.