Easily Fixed: Remote Desktop Not Saving Credentials

Here in this post, we list 3 solutions to help you get rid of the trouble “Remote Desktop not saving credentials” and recommend a better way to remotely access a PC.


By Ellie / Updated on November 24, 2022

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Urgently! My Remote Desktop not saving credentials

“I don't know why when I use Remote Desktop to remotely access a PC on my Windows 10, I have to keep entering the user and password every time. This is really annoying even though I checked the "Remember my credentials" box and I connect with the same computer every time. What can I do? Any suggestions?”

For RDP users, we may meet with different kinds of issues when we remotely access a server. There's no denying that "RDP does not save credentials" makes the users annoying and even takes an effect on their work efficiency and their feelings. 

How do I save my credentials for Remote Desktop?

Here in this part, we'll be devoted to fixing Remote Desktop not saving credentials on Windows 11, 10, 8, 7... Keep reading.

Method 1. Set System in Credential Management

Actually, it seems that the credential manager on your computer has the wrong entry, so it is recommended to set the system to save credentials.

Step 1. Search “Credentials Management” in the search box and then open it.

Step 2. Click on “Windows Credentials” and choose “Add a generic credential”.

Add Generic  Credentials

Step 3. Type the network address, user name, and password, and then click on “OK”.

Internet User Password

Method 2. Check Group Policy Editor

It is said that if the policy "Do not allow passwords to be saved” and "Prompt for credentials on the client computer" in Group Policy Editor are set  "Enabled", then the issue "RDP not saving credentials on Windows 10, 11, 8, 7 may occur. Therefore, we can reset the object policy to fix the issue.

Step 1. Press Win + R to run box and then type in “gpedit.msc”, hit "OK" to open Group Policy.


Step 2. Navigation:

Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client

Step 3. Check the “Do not allow passwords to be saved” and “Prompt for credentials on the client computer” is Not configured or Disabled.

Do Not Allow Password to Be Saved

Method 3. Allow delegating credentials and add servers

Enabling the policy settings to specify the servers so that RDP won't appear not saving credentials. Keep reading.

Step 1. Press Win + R to run box and then type in “gpedit.msc”, hit "OK" to open Group Policy.


Step 2. Navigation:

Local Computer Policy > Computer Configuration > Administrative Templates > System > Credentials Delegation

Step 3. Double-click the policy “Allow Delegating Default Credentials with NTLM-only server Authentication“.

Allow Default Delegation

Step 4. Click on “Enabled” and select the “Show...” button.

Enable Show Button

Step 3. Type “TERMSRV/*” in the “Add servers to the list” box. Click “OK“, then “OK” again.


Step 4. Scroll down the list and found the following and then enable them respectively :

  • Allow Delegating Default Credentials
  • Allow Delegating Saved Credentials with NTLM-only server Authentication
  • Allow Delegating Saved Credentials

Allow the Three Option

Step 5. Once these policies have been set, the username and password should now save in RDP and you won't encounter the issue "RDP does not save credentials".

Free and easy-operated remote access software: AnyViewer

Are those solutions listed above that can help you to fix "Remote Desktop not saving credentials"? If they are, I’m glad that your problem has been fixed and you can connect in an easier way. But if it’s not, you can try a  free & professional remote access software, like AnyViewer, to help you remotely connect.

Once you logged into the same AnyViewer account, you can realize remote access with one click and there's totally no need to input credentials, which can make the remote session more efficient and energy-saving.  To control a PC from iPhone, you can also try the iOS version from the App Store. Now, let’s see how it works.

Download Freeware Win PCs & Servers
Secure Download

Step 1. Install AnyViewer on both 2 PCs and then open it. Go to the “Log in” tab, click on “Sign up”.

Log in AnyViewer

Step 2. Fill in the information to sign up.

Sign up for AnyViewer

Step 3. Now you can see your interface in the following picture. And your device will automatically be assigned to the account you’ve logged in to.

Free Editions

Step 4. If you log into the same account on another device, there will be 2 devices in the “My devices” tab. Click the PC that you need to control and click "One-click control" to achieve unattended access with one click. 

Connect to My Devices

Step 5. The connection is established successfully.

Remote Viewing Files

Note: If you need to give support to your friends,  “Send a control request” is also accessible to complete the remote session.     


To fix “Remote Desktop not saving credentials”, there are 3 solutions provided for you. If the solutions do not work for you or seem too time-wasting to take into practice one by one, it’s advisable to choose a third-party remote access software, like AnyViewer.