November 10, 2021 / Posted by Ellie

The remote computer didn’t receive any input from you

“When I leave my Remote Desktop session inactive for a few hours on my personal laptop, the session automatically ends with the notice ‘Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you'. How can I make the Remote Desktop session last longer?”

RDP Session Keeps Disconnecting

What causes the “remote computer didn’t receive any input from you” error?

Why do some users receive the error “Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you” and keep getting kicked out of Remote Desktop? Actually, this is because of the annoying default settings in Windows 10 that the Remote Desktop will automatically log off idle Remote Desktop sessions (RDS) after a period of inactivity.

Therefore, we can change a few Registry settings and Group Policy settings to prevent this.

Two solutions to fix the Remote Desktop session error

Here in this part, we provide you with the detailed steps on how to change the Registry settings and Group Policy settings.

Solution 1. Edit Registry value

Step 1. Press Win + R and then type in “regedit” to open the Registry Editor.

Run Box Regedit

Step 2. Navigate here: Computer > HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Terminal Server. Right-click the blank space and then choose New > DWORD (32-bit) Value.

Terminal Server DWORD Value

Step 3. Rename the newly created value as KeepAliveEnable.

Keep Alive Enable

Step 4. Double-click the newly created value and set its value data to 1. Then click OK.

Keep Alive Enable Value

Solution 2. Edit the Local Group Policy

Step 1. Press Win + R and then type in “gpedit.msc” to open the Local Group Policy Editor.

Run Box Gpedit.msc

Step 2. Navigate here: Computer Configuration > Administrative Template > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits. Double-click it and then find Set time limit for disconnected sessions and Set time limit for active but idle Remote Desktop Services sessions on the right pane.

Session Time Limits

Step 3. Set both entries to Enabled and Never respectively.

Set Time Limit for Disconnected Sessions

Set Time Limit for Active but idle Sessions

If the “remote computer didn’t receive any input from you” error still exists, you can use a stable yet free Windows Remote Desktop alternative.

Stable Windows Remote Desktop alternative: AnyViewer

AnyViewer is a free remote access solution that allows you to remotely access computers located anywhere. It is developed by a strong technical team, which can help you complete stable, fast, and long-lasting remote sessions from one computer to one or more computers at the same time.

Next, follow the tutorial below to remotely access another computer with AnyViewer.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Methods 1. Send a control request

Step 1. Download, install, and open AnyViewer on both devices. Then you can see the device ID.

Temporary Code

Step 2. Ask for the device ID of the recipient, input it and then click Connect. Then click Send a control request to your partner.

Send a Control Request to Your Partner

Step 3. Then recipient will receive a request on the lower-right corner of their screen. Click the green button to make the connection successful.

Request to Control Your Device

Methods 2. Input security code

Step 1. You can see your temporary security code on the main interface.

Copy the Temporary Security Code

Step 2. Go to Settings > Recipient. Tick the third option and then set the permanent security code.  

Accept Remote Control

Step 3. The controller needs to input the device ID of the recipient and then click Connect.

Connect

Step 4. Choose Input a security code and click OK (you can input either the permanent security code or the temporary security code of the recipient).

Security Code

Conclusion

How to fix the error “Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you”? Here in this post, we provide you with two solutions, edit Registry settings and edit the Local Group Policy.

If the error still exists after trying the above two solutions, you may as well try to use a free Windows Remote Desktop alternative, AnyViewer, which can provide you with stable and long-lasting remote sessions.