By Annie / Last Updated February 16, 2022

My keyboard not working in the Remote Desktop session

Keyboard Not Working

Help! I connected to another PC over LAN using Remote Desktop (RDP). My mouse works well. But why isn't my keyboard not working over RDP? How can I use my keyboard to send commands to the remote PC over Remote Desktop?"

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Why the keyboard is not working in Remote Desktop?

Keyboarding is an initial part of our daily use with computers, and it is very inconvenient to work with a computer without using the keyboard. It not only helps user type but also allows different types of combinations, for example, CTRL+C and CTRL +V for copy and paste, TAB +ALT for switching task, SHIFT+ALT for changing language. These are common keyboard shortcuts that are very useful in computer use. It's very frustrating to find that the RDP keyboard not working, especially when you need to help others to solve computer issues.  

Generally speaking, the issue that the keyboard doesn't work over RDP is related to inappropriate Remote Desktop Connection Settings in the client computer. If only some keyboard shortcuts like "Ctrl + Alt +Del don't work in Remote Desktop, it's mainly because the Del command is captured by the local PC. 

7 tested ways to fix Remote Desktop keyboard not working in Windows 11/10/8.1/8/7

Since the reason that causes the keyboard not to work over RDP is different, it's recommended to take operations accordingly to enable the keyboard to work normally in Remote Desktop session again. 

Way 1. Change Remote Desktop Connection settings

If all keys are not working over RDP, it means that there is something wrong with RDC configuration. Close the Remote Desktop session and follow these steps to fix the issue. 

Step 1. On your local PC, press Windows and R to open Run box, and type “mstsc” to open Remote Desktop Connection.

Step 2. Click "Show Options" and go to "Local Resources" tab. Under "Keyboard", choose "On this computer" in "Apply Windows key combination list".

On this Computer

Way 2. Restart RDP clipboard monitor

If the key combinations "Ctrl+ C" and  "Ctrl +V"  aren't working while other keys on the keyboard are well in the Remote Desktop session, RDP clipboard not working can be the cause and you can try ways from way 2 to way 6. 

Step 1. Press CTRL+SHIFT+ Esc at the same time to open "Task Manager" window. 

Step 2. Go to "Processes" tab, find "RDP Clipboard Monitor", right-click this item and choose "End task".

RDP Clipboard Monitor

Step 3. Go into the "Detailstab and find the task named “rdpclip.exe”.  Right click “rdpclip.exe” task and then click “End task”.

End RDPCLIP.EXE

Click "File" which is on the top of the Task Manager, choose Create new task. Enter ”rdpclip.exe” in the new window and click OK. Then the RDP clipboard monitor is successfully restarted.

Run New Task

Way 3. Restart Windows Explorer

Step 1. Open the Task Manager first, go to Processes tab and find Windows Explorer.

Step 2. Right-click it and choose Restart.

Windows Explorer

Way 4. Change RDP client settings

Step 1. Press Windows key and R to open Run box, and type “mstsc” to open Remote Desktop Connection.

Step 2. Click Show Options and go to "Local Resources" tab. Make sure Clipboard is checked. Click "More…", make sure "Drives" checkbox is also checked.

Remote Desktop Enabel Clipboard and Drive

Step 3. Click OK and see if the problem is solved.

Way 5. Enable clipboard redirection and drive redirection via Local Group Policy Editor

Step 1. Press Windows key and R to open Run Box, and type “gpedit.msc” in the entry bar to open Local Group Policy Editor

Step 2. Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device and Resource Redirection. Find “Do not allow Clipboard redirection” and “Do not allow drive redirection” in Device and Resource Redirection window.

Device and Source Redirection

Step 3. Double-click those two items respectively, check "Enabled" and click "Apply".

Allow Clipboard Redirection

Method 6. Change file value via Registry Editor

Step 1. Hold Windows key and press R to open Run box, and type“regedit” to open Registry Editor.

Step 2. Follow this path:

Computer>HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Terminal Server>WinStations>RDP-Tcp and double-click fDisbleClip.

FDisableClip

Step 3. In Edit DWORD(32-bit) Value window, set the Value data to 0 and click OK.

Way 7. Use on-screen keyboard 

If you can send keys to the remote PC normally and only some key combinations are not working, you can use an on-screen keyboard to replace the physical keyboard. 

Step 1. Press Windows key and R to open the Run box, type “osk” in the entry bar, and press ENTER.

Run box

Step 2. After you press ENTER, an on-screen keyboard will appear. Press CTRL and ALT on your subsistent keyboard and click Del with your mouse on an on-screen keyboard.

On-screen Keyboard

 

Remote Desktop alternative for Windows [Free and Secure]

If you cannot fix the Remote Desktop keyboard not working issue in Windows, why not switch to a third-party remote control software? Here AnyViewr, a free and secure one is recommended. With it, you can control Windows computer from Windows computer, iPhone, or iPad smoothly and quickly. 

In the remote session over AnyViewer, you can send key commands to the remote PC from your current physical keyboards without any effort. Besides, it offers shortcuts of many useful options, including opening Task Manager,  restarting the remote computer, and so on.  Now, see how to use it to start the remote session from one Windows computer to another. 

Operation

First of all, you need to download AnyViewer on the two computers. Click the button to download it directly. 

Download Freeware Windows PCs & Servers
Secure Download

☞ Important: To start remote control from an iOS device, you need to download AnyViewer for iOS from Apple Store. 

Step 1. Install and run AnyViewer on the two computers you want to connect. Create an AnyViewer account and log in to the acccount on the two devices. Once loggged into the account, the PC will be assigned to the account automatically. 

Log in for AnyViewer

Step 2. After that, click "Device" button and you can find the remote comptuer in the "My devices" list. Click it and you can see all operations that you can take on the remote comptuer, including taking full control of it, only viewing the screen of it. 

Devices

Note: If you want to access the remote PC without its screen being seen by others, you can upgrade to Professional plan to access it in  privacy mode. 

Wrap things up 

This post tells you the causes and the fixes of the Remote Desktop keyboard not working in Windows 11/10/8.1/8/7. You can try one or more solutions based on your own need. Or you can use the great remote control software, AnyViewer to replace Remote Desktop for starting a remote session.