Fixed: The Quality of the Connection to the Remote Computer is Poor

This post mainly introduces three solutions to fix “The quality of the connection to the remote computer is poor”. If you happen to encounter this problem, check the solutions mentioned here to troubleshoot it.


By Ellie / Updated on November 24, 2022

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Why is my Remote Desktop Connection poor?

“I have a 200mbps internet connection in my home, I get around 95mbps up and down (due to router bottleneck). I feel 100mbps is fairly good enough for remote connection. There are always minor lags in any action on a remote desktop. I mean when I type something fast it takes like 500ms to reflect. The connection info is always having one bar, and when I click on the connection info it says: The quality of the connection to the remote computer is poor. How to fix this Remote Desktop slow connection and make Remote Desktop Connection faster?”

Poor Connection Quality

Three solutions to fix “The quality of the connection to the remote computer is poor”

Here in this part, we’ll introduce three solutions to fix “The quality of the connection to the remote computer is poor” to make Remote Desktop faster.

Solution 1. Put some modifications in connection settings of RDP

Step 1. Search for Remote Desktop Connection in the Search box. And then open it.

Remote Desktop Connection

Step 2. In the Remote Desktop Connection dialog box, click Show Options.

Show Options

Step 3. Go to the Display tab. Slide the Display Configuration to a smaller size. Under Colors, select High Color (16 bit).

Configure Display Settings

Step 4. Then go to the Experience tab. Uncheck all of the settings to optimize performance. Or select Modem (56 kbps) from the dropdown menu.

Modern 56 kbps

Solution 2. Check the network connection

Remote desktop requires a high-quality, low-packet-loss connection rather than a high-bandwidth connection. When using WiFi, it is totally conceivable to have high bandwidth but with a high amount of packet retransmissions due to interference. Ethernet should be more reliable. To lessen the odds of interference, you may need to select a less congested WiFi channel, switch to 5GHz if available, or utilize an Ethernet cable connected to a more local wireless access point.

Solution 3. Disable third-party antivirus programs

Antivirus software can aid in the protection of your computer against viruses and other security risks. But sometimes, it may interfere with the Remote Desktop Connection. Therefore, you can disable any security program on your computer and check if it resolves the issue.

But we should note that most of the time, you should not disable your antivirus program as it protects the safety of your computer. If you need to disable it momentarily, you should re-enable it as soon as you’re finished.

Free remote desktop software with high connection quality: AnyViewer

If you feel that the remote connection quality over RDP is poor, here we would like to introduce to you the free and stable remote desktop software with high connection quality, AnyViewer. Besides, AnyViewer is a great RDP alternative for it has a much easier setup and connection process. Let’s see it.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. Download, install, and launch AnyViewer on both computers.

Download AnyViewer

Note: AnyViewer also has an iOS version, you are also able to remotely control your PC from your iPhone or iPad.

Step 2. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in AnyViewer

Step 3. Fill in the signup information.

Sign Up for AnyViewer

Step 4. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 5. Log in to the same AnyViewer account on the two devices, then click One-click control to achieve unattended remote access.

Connect to My Devices

Note: If you want to assign more devices to achieve unattended remote access, then you can upgrade your account to a Professional or Enterprise plan. Also, you can connect to another computer in privacy mode, which means you can black the screen and block the mouse and keyboard of the remote computer.


If you happen to encounter a “The quality of the connection to the remote computer is poor” problem, don’t worry. Here in this post, we provide you with three solutions to troubleshoot this problem. If the problem persists or if you would like to try an easy RDP alternative, you can use the free and stable remote desktop software with high connection quality, AnyViewer.