Solved: Logmein Cannot Disable Two Factor Authentication [3 Solutions]

This article primarily introduces solutions to resolve LogMeIn cannot disable two factor authentication. If you are encountering the same problem, keep reading to explore effective methods.


By Carolyn / Updated on September 28, 2023

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Need help disabling two factor authentication?


I need to temporarily turn off two-factor authentication on my account because my membership has run out, but I'm unable to. Does anyone know how to disable the 2 factor authentication option for email? Thanks.

- Question from Mark V

Many users need to turn off two-factor authentication when using LogMeIn for a variety of reasons but have been looking for help because they can't find a solution. Are you also facing the dilemma of LogMeIn cannot disable two factor authentication? Keep reading this article and you will get the help you need.

How to resolve LogMeIn cannot disable two factor authentication [3 solutions]

Have you now decided to disable LogMeIn's two-factor authentication for some reason but can't find a way to do it? In this article, we will provide you with three solutions to solve the problem of LogMeIn cannot disable two-factor authentication, keep reading to choose the one that suits you.

Method 1. Change settings

To fix the issue of LogMeIn cannot disable 2FA, first, you can try changing the settings to fix the issue. Please do the actions listed below to do this.

Step 1. Launch LogMeIn on your device and log in to your account using your LogMeIn ID (email address) and password.

Step 2. At the top of the Computer page, click “Settings”, and then click “Account Settings”. It will show the Account Settings page.


Step 3. Under "Security", find "Setup Multifactor Authentication" and make sure it is "Off". If it is not off, click “Switch off” to close it.


Method 2. Contact LogMeIn support

In general, using the first method is able to solve the problem of LogMeIn cannot disable two factor authentication. However, if you have tried the first method and nothing works, then you need to try the second method.

Step 1. Go to LogMeIn's official website.

Step 2. Click “Contact Support”.

Step 3. You will need to enter your name as well as your email address, and you will also need to select the reason why you need a support person.

Next, you can describe the problem that is bothering you to the support person who will help you resolve the issue of LogMeIncannot disable two-factor authentication.

Method 3. Explore a LogMeIn alternative

If you feel that resolving LogMeIn cannot disable 2FA is a hassle, then it may be worth exploring alternatives to LogMeIn. AnyViewer deserves to be highly recommended. It is an all-in-one, secure, and free remote desktop software.

AnyViewr, an alternative to LogMeIn, gives users the easy option to enable or disable two-factor authentication.

Note: You only need two steps to disable/enable two-factor authentication:

Step 1. Log in to your account on the user info page.

Step 2. You can turn off two-factor authentication by simply clicking "Turn off" next to two-factor.


Turning off two-factor authentication may affect the security of your connection, and your device will be at risk from malicious users and software.

However, AnyViewer uses a strong 256-bit Elliptic Curve Cryptography (ECC) algorithm that prioritizes data security through end-to-end encryption and is maintained by a strong team of technicians to protect your computer from malicious attacks. Even without two-factor authentication enabled, you can be assured of a secure remote desktop connection.

In addition, it offers a range of features such as unattended remote access, file transfer, screen sharing, remote sound, multi-session support, and text chat, making it an excellent all-in-one software.

For a quick, safe experience, follow these steps:

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Step 1. Launch AnyViewer on your device, go to “Log in” and click “Sign up”, then fill in the signup form to create an AnyViewer account and log in.

Step 2. After successfully logging in, you can find that your device has been automatically assigned to your account.

Step 3. Log in to the same account on your other device. Navigate to the “Device” and select the target device you want to connect to and click “One-click control” to open the connection.

★Tips: If you want to unlock more advantages, it is recommended that you upgrade your account to a professional or enterprise plan:
Control more devices with one-click control.
Enjoy the ability of one computer to connect to countless devices at the same time.
Enjoy remote connections in privacy mode.
Enjoy Faster file transfer speeds.
Create groups for organizations to manage large numbers of devices more efficiently.



How to resolve LogMeIn cannot disable two factor authentication? In this article, we’ve introduced different methods. However, you need to keep in mind that disabling LogMeIn two-factor authentication may make your device vulnerable to malicious users and software. That's why AnyViewer is the right choice for you to enjoy a fast, stable, and secure remote connection experience, even without enabling two-factor authentication.