2024 Easy Fixed: Remote Desktop Software Lag [4 Solutions]

Encountering remote desktop software lag? Don’t worry! This article offers four solutions to this problem. Continue reading this article say goodbye to latency and enjoy smooth performance!


By Carolyn / Updated on May 17, 2024

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What causes Remote Desktop Connection lagging?


I've been using remote desktop software regularly for a few months now, and it usually works great. However, recently the connection became terrible. There's a 1 to 10 second delay between any input, even if it's just typing on a blank screen. I should be able to have a very high-quality and low-latency connection, but unfortunately, it's become almost unusable. What can I check or try? I apologize if I missed any important information. Thanks.

- Question from Reddit

With remote desktop software, you can connect to unattended computers remotely. However, you might sometimes encounter lag issues where the screen response slows down, and image transmission becomes jittery and laggy. This can be very frustrating, and many users seek solutions.

What causes remote desktop software to lag? Perhaps your channel is loaded with traffic due to a torrent connection, a browser download, or video streaming enabled on a device connected to the router. Keep reading, this article provides you with the solution.

How to fix remote desktop software lag [4 solutions]

remote desktop software lets you remotely connect to unattended computers and access the screens and files of remote devices from anywhere in the world. However, many users will encounter a lot of problems such as sound not working, lagging, and so on. If you are one of these users, don't worry, in this article, we will learn about the solutions to remote desktop software lag fix. Here are four solutions you can choose from when remote desktop software lags.

Solution 1. Check internet connection

To resolve remote desktop software lag issues, evaluate the quality of your Internet connection, especially when using Wi-Fi. You can identify any connection problems by running other programs for testing. Or check according to the following operation.

Step 1. Go to “Network & Internet” in the Windows Settings.


Step 2. By clicking on the "Status" tab on the left, you can view the current connection status.


Step 3. If you encounter any network-related obstacles, scroll down the “Status” screen until you find the “Network Troubleshooter” option. By clicking on this option, Windows will activate its diagnostic features to identify and resolve any problems affecting your network connection.


Solution 2. Modify remote desktop software settings

You can also try to fix the remote desktop software lag problem by modifying remote desktop software's settings. By default, the renderer Direct3D is used, but its performance depends on the graphics card and its settings. If the graphics card is overloaded, which may cause remote desktop software lagging issues, suspend execution of resource-intensive tasks for a period of time.

Step 1. Launch the remote desktop software on your device, tap the settings icon (often represented by three horizontal lines), and select “Settings.”

Step 2. Navigate to “Display” settings.

Step 3. Scroll down to find “Hardware Acceleration.”

Step 4. Change the setting to “DirectDraw” to modify Hardware Acceleration.

Solution 3. Adjusting computer resolution

Perhaps you can also try lowering your computer resolution, which may help with remote desktop software lag. However, you will have to lower it on both devices to achieve a faster internet connection. Doing so will consume less data and result in a faster remote desktop software remote connection.

Step 1.  At the same time, press "Win+R" to open the Run box, type "regedit", and then click "OK".


Step 2. In the Registry Editor, navigate to the following registry entry:


Step 3. Select the file with the name "SIMULATED" (or NOEDID if there is no SIMULATED) and then the sub-file "00".


Step 4. The "PrimSurfSize.cx" value should be changed to the lower level of resolution you need. Make sure to select "Decimal" when changing these values.


Step 5. Change the value of "PrimSurfSize.cy" to the low vertical resolution you need.


Step 6. Then choose the subfile titled "00" under 00.


Step 7. Set "ActiveSize.cx" to the same horizontal resolution as before.


Step 8. Change the value of "ActiveSize.cy" to the same vertical resolution as before as well.


Step 9. Restart your computer after all the changes have been made.

Solution 4. Reinstall the remote desktop software

If none of the three methods you have tried above work for remote desktop software lag fix, then you have the option of reinstalling remote desktop software to try to fix the problem at its root.

Step 1. Open the Run dialog by pressing “Win+R”. Type the following uninstall command and click “OK”:

"C:\Program Files (x86)\YourRemoteDesktopSoftware\YourSoftware.exe" --uninstall

Step 2. Follow the instructions to complete the uninstallation process.

Step 3. Download and install the latest version of the software from the official website.

AnyViewer: The best free alternative

It is highly recommended that you choose the fast, stable, and free remote control software AnyViewer as an alternative.

AnyViewer uses improved and powerful connection technology to automatically select the best server connection, ensuring minimal latency and providing unprecedented real-time responsiveness. The simple and clean interface ensures that you can use it easily and make smooth remote control connections. Strong technical support for the security of your remote connection.

In addition, AnyViewer offers many other great features, including one-click control, unattended remote access, file transfer, remote sound, real-time text chat, multi-monitor navigation, etc.

Don't let delays hold you back any longer. Hurry up and download AnyViewer to open seamless and fast remote connections.

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Step 1. On your device, install and launch AnyViewer. navigate to “Log in” and click “Sign up”.


Step 2. Complete the registry and click “Sign up” to create a new AnyViewer account.


Step 3. Log in to the same account you just created on both of your devices. This will allow your devices to be automatically assigned to your account.


Step 4. Click “Device” and select the computer you want to connect to from the list. Then, select the “One-click control” option to initiate unattended remote access.


★Tips: If you want to unlock more benefits, you can upgrade your account to a Professional or Enterprise plan:
Connect more devices with one-click control.
Enjoy access in Privacy Mode.
There is no limit to the number of devices that can be controlled simultaneously by one computer.
Enjoy faster file transfer speeds.
Create groups for corporations to more efficiently handle huge numbers of devices.



Now you have learned how to fix remote desktop software lag issues through 4 easy ways. If you require a seamless remote access experience, we recommend you explore AnyViewer. Its optimized performance will alleviate your lagging problems and provide a smooth and efficient connection.