By Vivian / Last Updated April 6, 2022

Help! Meet with the error “The remote computer cannot be authenticated”

“Hello everyone. I came across a problem. When I use Remote Desktop to remote into a PC, I get an error saying that “Your remote desktop connection failed because the remote computer cannot be authenticated”. I don’t know how to fix the issue. Can anybody help me?”

RDP Failed

How do I fix “The remote computer could not be authenticated”?

Actually, the reason for RDP the remote connection could not be authenticated is because an incorrect certificate is used to make the Terminal server session or remote desktop session. Here in this part, let’s figure out the solutions to the error “the remote computer could not be authenticated”.

Solution 1. Update RDC’s security options

It is said that if the settings of RDP are wrong, then the connection of RDP will appear an error “ the remote computer cannot be authenticated”. For this reason, we can fix the issue by updating RDC’s security options.

Step 1. Search “Remote Desktop Connection” in the search box and then open it.

RDC

Step 2. Click the “Show Options” link in Remote Desktop Connection (RDC).

Show Options

Step 3. Then locate the “Advanced” tab. In this tab, you will be able to see the Server Authentication part. Select "Warn me", then re-connect to the PC. The error will now allow you to bypass and connect anyway.

Warn Me Connect

Solution 2. Add certificate

As we said before, the issue may occur if there is an incorrect certificate. Therefore, we can re-add the certificate to make sure the correction of Remote Desktop.

Step 1. On the client PC, press Win + R to open the dialog box. Type in “MMC” and then press the “Enter” key.

MMC

Step 2. Click File > Add/Remove snap-in.

File Add Remove

Step 3. Select Certificates and click Add.

Certificates Add

Step 4. Select Computer account.

Computer Account

Step 5. Click on Local computer and then select Finish.

Local Computer

Step 6. Return to the main interface and now you can expand Certificates. You can see Remote Desktop is listed in it.

Certificate Remote Desktop

Step 6. Please make sure that the appropriate certificate has been installed.

AnyViewer: An effective avoidance to “The remote computer could not be authenticated”

Now you may bypass the RDP error "Your remote desktop connection failed because the remote computer cannnot be authenticated ” and successfully connect to the remote PC. However, if the issue remains and you don’t want to take too much time on fixing the issue, here we recommend an effective avoidance to the RDP error--AnyViewer, a remote access software.

AnyViewer, armed with easy operation, high responsiveness and stable connection, appealed to a large number of users.

★Tips:
 With AnyViewer, you can get remote access with one click if you log into the same AnyViewer account on 2 devices.
 Unlike RDP, AnyViewer allows you to remotely access a PC even though 2 PCs are not on the same network.
 Click on the blue button to get AnyViewer and operate with me.
To control a PC from iPhone or iPad, you can also try AnyViewer iOS version.
Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. Download, install and launch AnyViewer on both computers. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)

Log in to AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.

Free Editions

Step 4. Log in to the same AnyViewer account on the two devices, then you can achieve a direct connection by clicking Remote control.

Connect to My Devices

☞ Note: You can also upgrade your account to Professional or Enterprise edition to assign more devices and to connect to another computer in privacy mode.

Step 5. Now the connection is established successfully. You can see there are many shortcuts in AnyViewer, such as “This PC”, “Task Manager” “CMD” and so on, which may provide super convenience for you.

Operation

Conclusion

Are the solutions above help you out of the RDP error “your remote desktop connection failed because the remote computer cannot be authenticated”? If the issue has been fixed, we’ll feel appreciated and hope you have better feelings. However, if the issue remains, you can try AnyViewer, getting remote access or support without limitations.