Copy and paste not working - Splashtop
Hey everyone! I'm having an issue with a few computers in a Windows 10 environment. We can copy text from a Splashtop session, but pasting that text into the local session/laptop doesn't work. Strangely, it works the other way around - copying from the local session/laptop and pasting into Splashtop. Has anyone else experienced this problem before? Thanks for your help!”
- Question from Spiceworks
How to fix Splashtop copy paste not working
The clipboard feature in Splashtop allows for text copy and paste functionality. However, there are instances where users may encounter Splashtop copy paste not working between the local PC and the remote PC. This issue can be intermittent, with the problem appearing and disappearing randomly.
Way 1. Restarting both ends
One effective approach is to initiate a restart on both the originating and destination devices. By doing so, you can resolve the problem in the majority of cases since the clipboard may encounter glitches or there might be an external program causing interference with Splashtop's clipboard functionality. Once the restart is complete on both the local and remote computers, attempt to establish a connection again and assess whether the problem persists.
Way 2. Reinstalling the Splashtop app
If you encounter Splashtopcopy and paste on remote computer not working and other keyboard-related errors, there is a potential solution that involves utilizing our cleanup script and performing a reinstallation of the Splashtop Business App.
Step 1. Access the Windows Control Panel > Settings > Apps & features. Look for the specific Splashtop application you want to remove. Once found, select the app and choose the Uninstall option. Ensure that your Windows Account has the necessary permissions to perform the uninstallation.
Step 2. Proceed to the official website of Splashtop and download the latest version of the application.
Step 3. Once the download is complete, locate the installation file on your system.
Step 4. Double-click the installation file to initiate the installation process. In case a User Account Control (UAC) prompt appears, grant permission by clicking "Yes". If the UAC prompt asks for a password, enter your Windows username and password.
Step 5. Allow the installation to proceed. Once it finishes, you will receive a prompt confirming the successful installation.
Way 3. Add Registry key
To address the issue with the copy-and-paste functionality on the computer used for connecting to the remote computer, please follow these steps:
Step 1. Launch the Registry Editor by searching for "regedit" in the Windows start menu.
Step 2. Locate the appropriate Registry value based on your local PC architecture:
- For 32-bit local PCs:
Splashtop Business (32-bit): HKEY_LOCAL_MACHINE\SOFTWARE\Splashtop Inc.\Splashtop Remote Client for STB
- For 64-bit local PCs:
Splashtop Business (64-bit): HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Splashtop Inc.\Splashtop Remote Client for STB
Step 3. Go to Edit > New > DWORD (32-bit) Value. Set the following values for the new DWORD entry:
- Registry key name: EnableSyncClipboard
- Registry type: REG_DWORD
- Registry value: 0
Step 4. After creating the key, restart the Splashtop Business application and attempt to use the copy and paste functionality again.
Bonus tip: Best free Splashtop copy & paste alternative
If you are still unable to resolve the issue with Splashtop's copy and paste functionality, it is recommended to consider a Splashtop alternative remote access software like AnyViewer. AnyViewer is a highly recommended free remote access software as it provides comprehensive remote access, remote control, and remote support capabilities. It supports clipboard synchronization, enabling seamless copy and paste of text between local and remote computers.
Here are some reasons why AnyViewer is considered the best alternative to Splashtop:
- Generous free version: AnyViewer offers a generous free version that can be utilized for personal or commercial purposes. This free version includes an array of impressive features such as file transfer, chat functionality, and support for multi-to-multi monitor setups, which are not available in Splashtop's free version.
- Affordability: AnyViewer is cost-effective, offering a pricing structure that caters to users on a budget without compromising essential remote desktop functionalities. By choosing AnyViewer, you can save costs while still benefiting from the required features. For comparison, let's consider the performance of AnyViewer Professional as opposed to Splashtop Business Access:
Step 1. Install and run the remote access tool on the two devices. Sign up for an AnyViewer account and sign in to the two computers. The device will be assigned to the account once logged in.
Step 2. On the local PC, go to "Device" and locate the remote PC. Click it and choose "One-click control" to access an unattended computer with one click.
Step 3. Then you can remote into the computer the PC for free and you can see the screen of the remote computer like you were sitting in front of it.
Of course, if you need to give remote support to your friends or family members, the utility also allows you to access your friends' computers for one time by sending a control request.
The bottom line
In conclusion, this post introduces three tested solutions to fix Splashtop copy paste not working on Windows 10 and 11. If you find yourself unable to resolve the issue, it is highly recommended to explore AnyViewer as a superior alternative. AnyViewer offers a generous free version with impressive features, including clipboard sync for seamless text transfer between local and remote computers. Additionally, AnyViewer provides affordability without compromising essential remote desktop functionalities. By opting for AnyViewer, you can save costs while enjoying comprehensive remote access, control, and support capabilities.