Help! My RDP audio not working Windows 10
Hello, I use Remote Desktop Connection to access my remote Windows 10 computer over RDP. But I can't hear anything playing on the remote desktop. Why is my RDP remote audio not working? What do I need to do to hear the sound from the remote computer?"
- Question from Superuser
Why is remote audio over RDP not working?
Normally, Windows Remote Desktop Connection allows you to play sound from the remote side on your local computer when controlling a PC remotely. When RDP audio not working, you can take these three elements into consideration:
- The sound isn't enabled on your local computer.
- Allow audio and video playback redirection isn't enabled.
- Allow Audio Recording Redirection isn't enabled.
How to solve the RDP audio not working issue [5 solutions]
To fix the RDP remote audio microphone not working, you can try the following five solutions.
Solution 1. Start the Windows Audio Service
To tackle the RDP remote audio not working issue, the initial step involves verifying the status of the Windows Audio Service. If, for any reason, this service is disabled, it can disrupt remote audio functionality. To perform this check, follow these step-by-step instructions:
Step 1. On the host computer, search for Administrative Tools in Control Panel and click to open it.
Step 2. In the Administrative Tools pane, right-click on Services.
Step 3. In the Services pane, right-click on Windows Audio.
Step 4. On the General tab, in the Startup type box, select Automatic. In the Service status, select Start. And then hit OK.
Solution 2. Check the Group Policy setting on remote computer
Ensure that the remote computer's group policy isn't preventing remote audio playback by following these steps:
Step 1. On the remote remote computer, Press Win + R to invoke the Run dialog box, then type in “gpedit.msc” and press OK to open the Local Group Policy Editor window.
Step 2. Navigate here: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device and Resource Redirection.
Step 3. Click on Device and Resource Redirection. On the right pane, click on Allow audio and video playback redirection and Allow audio recording redirection respectively, and make sure they are set to Enabled or Not configured.
Solution 3. Check the Group Policy setting on local computer
Ensure that the local computer's group policy isn't preventing remote audio playback by following these steps.
Step 1. On your local computer, open Group Policy Editor window.
Step 2. Navigate here: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client > RemoteFX USB Device Redirection > Allow RDP redirection of other supported RemoteFX USB devices from this computer.
Step 3. Click Allow RDP redirection of other supported RemoteFX USB devices from this computer, and make sure it is set to Enabled or Not configured.
Solution 4. Check the Registry setting
To address potential audio synchronization issues caused by the remote computer's Registry settings, please follow the steps outlined below to modify the Registry setting:
Step 1. Press Win + R to invoke the Run dialog box and then type in “regedit” and hit OK to open Registry Editor.
Step 2. Navigate here: Computer > HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Terminal Server > WinStations > RDP-Tcp
Step 3. On the right pane, click fDisableAudioCapture and set the value to 0. Then click OK.
Solution 5. Try a RDP alternative
Should you find yourself at an impasse with RDP remote audio not working issues, you might want to consider exploring an RDP alternative solution. AnyViewer emerges as a prime candidate in this regard. This free remote desktop software not only facilitates the synchronization of remote sound but also opens doors to tasks such as remote video editing and remote PC gaming.
Backed by a proficient technical team, AnyViewer ensures a seamless and stable remote connection, characterized by minimal latency and an impressive frame rate of up to 60 FPS. It's an option well worth exploring for an enhanced remote experience, so dive in and reap the benefits today. Getting started with AnyViewer is straightforward:
Step 1. Install AnyViewer on your chosen devices.
Step 2. Establish the foundational setup by registering and logging in with the same account on both devices.
Step 3. On your local device, locate the target remote computer listed under Devices and initiate connections effortlessly using the One-click control feature.
Step 4. To enable remote sound, make sure sound is activated in the toolbar.
- Unlock a host of additional benefits by upgrading to a Professional or Enterprise plan, including:
- Increased device allocation for simplified one-click control.
- Enhanced file transfer speeds for efficiency.
- Secure connections with privacy mode to safeguard your data.
- High-quality image rendering for an immersive remote experience.
- Efficient device management through group creation in an enterprise context.
In summary, when faced with the issue of RDP audio not functioning correctly, there are several viable solutions to consider. These include enabling the Windows Audio Service, adjusting the Group Policy settings on both the host and client computers, and verifying the Registry settings.
Furthermore, if you seek an alternative to Remote Desktop, we recommend exploring AnyViewer, a free remote access software. It offers a more satisfying remote control experience and can serve as a valuable substitute.