Why is the RDP audio not working?
Remote desktop protocol (RDP) has greatly convenient our studies and works. It provides us with remote access to our computer without physical presence. But sometimes, some of you may encounter the RDP audio not working Windows 10 issue, which may affect your work efficiency.
Audio not working through RDP, which means remote desktop no sound or remote desktop no audio, may be caused by many reasons. Sometimes, it is just because that sound is not working on your local computer. Please make sure that your output device is plugged in and turned on. If you have checked that your output device is working properly but you still can not hear the sound, then you may need to change some Group Policy or Registry settings.
How to solve the RDP audio not working issue?
Here in this part, three ways are offered to guide you through the RDP audio not working issue. Please make sure you follow the steps in strict order.
Solution 1 Start the Windows Audio Service
Step 1. Search for Administrative Tools in Control Panel and click to open it.
Step 2. In the Administrative Tools pane, right-click on Services.
Step 3. In the Services pane, right-click on Windows Audio.
Step 4. On the General tab, in the Startup type box, select Automatic. In the Service status, select Start. And then hit OK.
Solution 2 Check the Group Policy setting on the host computer
Step 1. Press Win + R to invoke the Run dialog box, then type in “gpedit.msc” and press OK to open the Local Group Policy Editor window.
Step 2. Navigate here: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device and Resource Redirection.
Step 3. Click on Device and Resource Redirection. On the right pane, click on Allow audio and video playback redirection and Allow audio recording redirection respectively, and make sure they are set to Enabled or Not configured.
Solution 3 Check the Group Policy setting on the client computer
Step 1. Open the Local Group Policy Editor window.
Step 2. Navigate here: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client > RemoteFX USB Device Redirection > Allow RDP redirection of other supported RemoteFX USB devices from this computer.
Step 3. Click Allow RDP redirection of other supported RemoteFX USB devices from this computer, and make sure it is set to Enabled or Not configured.
Solution 4 Check the Registry setting
Step 1. Press Win + R to invoke the Run dialog box and then type in “regedit” and hit OK to open Registry Editor.
Step 2. Navigate here: Computer > HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Terminal Server > WinStations > RDP-Tcp
Step 3. On the right pane, click fDisableAudioCapture and set the value to 0. Then click OK.
Free Remote Desktop alternative: AnyViewer
As you may encounter issues like RDP audio not working, here we recommend you an easier remote control software, AnyViewer. It is a free, stable, and fast remote control software for Windows with high safety, which allows you to remotely access your important files and folders on your computer. Besides, AnyViewer is very easy to install and operate. Following the following steps, you can achieve remote control instantly.
Step 1. Download, install and launch AnyViewer on both computers.
Step 2. Go to Log in, and then click Sign up. (If you already have signed up on its official website, you can log in directly.)
Step 3. Fill in the signup information.
Step 4. Then you can see you successfully logged in to AnyViewer. Your device will automatically be assigned to the account you've logged in to.
Step 5. Log in to the same AnyViewer account on the two devices, then you can achieve a direct connection by clicking Remote control.
Note: You can also upgrade your account to Professional or Enterprise edition to assign more devices and to connect to another computer in privacy mode.
Conclusion
In conclusion, if you've encountered RDP audio not working problem, you can solve it by enabling the Windows Audio Service, editing the Group Policy setting on both the host computer and the client computer, or checking the Registry setting. In case you want a Remote Desktop alternative, we also recommend you a free remote access software AnyViewer, which will allow you to have a more satisfactory remote control journey.