By Ellie / Last Updated August 26, 2021

 Why is the RDP audio not working?

Remote desktop protocol (RDP) has greatly convenient our studies and works. It provides us with remote access to our computer without physical presence. But sometimes, some of you may encounter the RDP audio not working Windows 10 issue, which may affect your work efficiency.

Audio not working through RDP, which means remote desktop no sound or remote desktop no audio, may be caused by many reasons. Sometimes, it is just because that sound is not working on your local computer. Please make sure that your output device is plugged in and turned on. If you have checked that your output device is working properly but you still can not hear the sound, then you may need to change some Group Policy or Registry settings.

How to solve the RDP audio not working issue?

Here in this part, three ways are offered to guide you through the RDP audio not working issue. Please make sure you follow the steps in strict order.

Solution 1 Start the Windows Audio Service

Step 1. Search for Administrative Tools in Control Panel and click to open it.

Administrative Tools

Step 2. In the Administrative Tools pane, right-click on Services.

Services

Step 3. In the Services pane, right-click on Windows Audio.

Windows Audio

Step 4. On the General tab, in the Startup type box, select Automatic. In the Service status, select Start. And then hit OK.

Windows Audio Propertie

Solution 2 Check the Group Policy setting on the host computer

Step 1. Press Windows key + R to invoke the Run dialog box, then type in “gpedit.msc” and press OK to open the Local Group Policy Editor window.

Local Group Policy Editor Window

Step 2. Navigate here: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Device and Resource Redirection.

Device and Resource Redirection

Step 3. Click on Device and Resource Redirection. On the right pane, click on Allow audio and video playback redirection and Allow audio recording redirection respectively, and make sure they are set to Enabled or Not configured.

Allow Redirection

Playback Redirection

Solution 3 Check the Group Policy setting on the client computer

Step 1. Press Windows key + R to invoke the Run dialog box, then type in “gpedit.msc” and press OK to open the Local Group Policy Editor window.

Step 2. Navigate here: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client > RemoteFX USB Device Redirection > Allow RDP redirection of other supported RemoteFX USB devices from this computer.

Allow RDP Redirection

Step 3. Click Allow RDP redirection of other supported RemoteFX USB devices from this computer, and make sure it is set to Enabled or Not configured.

Allow RDP Redirection Setting

 

Solution 4 Check the Registry setting

Step 1. Press Windows key + R to invoke the Run dialog box and then type in “regedit” and hit OK to open Registry Editor.

Run Box Regedit

Step 2. Navigate here: Computer > HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Terminal Server > WinStations > RDP-Tcp

RDP Tcp

Step 3. On the right pane, click fDisableAudioCapture and set the value to 0. Then click OK.

Disable Audio Capture

Audio Value Data

Free Remote Desktop alternative: AnyViewer

As you may encounter issues like RDP audio not working, here we recommend you an easier remote control software, AnyViewer. It is a free, stable, and fast remote control software for Windows with high safety, which allows you to remotely access your important files and folders on your computer. Besides, AnyViewer is very easy to install and operate. Follow the following steps, you can achieve remote control instantly.  

Download Freeware Win PCs & Servers
Secure Download

Step 1. Install and run AnyViewer.

Temporary Code

Step 2. Click on Setting and then Recipient. Tick the third option. Then set your own security code in the box.

Accept Remote Control

Step 3. The controller can enter the recipient’s device ID and send a control request, or he or she can choose to input a security code to achieve remote connection.

Security Code

Step 4. If the controller chooses to input a security code, then the connection will be established directly. If the controller chooses to send a control request, the recipient will receive a pop-up request to control his device. The recipient can either allow the request or deny it.

Request to Control Your Device

In conclusion, if you've encountered rdp audio not working problem, you can solve it by enabling the Windows Audio Service, editing the Group Policy setting on both the host computer and the client computer, or checking the Registry setting. In case you want a Remote Desktop alternative, we also recommend you a free remote access software AnyViewer, which will allow you have a more satisfactory remote control journey.