By Vivian / Last Updated March 30, 2022

Is Remote Assistance available on windows 10 Home?

“Hello everyone. I have a question. Yesterday I tried to use Remote Assistance to remote into my friend’s PC on my Windows 10 Home. But I didn’t find it at all. Is Remote Assistance available on Windows 10 Home? Or it’s a problem with my PC?”

Give Remote Support

Sorry, the answer is No!

Hey friends. Don’t be sad. It’s none of business with your PC. I bet who uses Win10 Home Edition will have this confusion. Actually, Remote Assistance, the same as Remote Desktop, is available on Windows Pro Edition but not in Windows 10 Home Edition. If you are finding a way to possess it, keep reading and you can get what you want. 

2 ways to offer remote assistance from/to Windows 10 Home

Although we can’t use Remote Assistance on Windows 10 Home edition, we can do something to make our PC available to Remote Assistance. Here are 2 useful solutions for you.

Solution 1. Upgrade Windows 10 Home to Pro

As we said above, Remote Assistance is available on Windows 10 Pro Edition. Therefore, we can upgrade our Windows Edition to Pro.

Step 1. Press Win + I to open Settings, and then click on “Updates & Security”.

Find Updates and Security

Step 2. Scroll Down and find “Activation” and then click on “Go to the Store”.

Go to Store

Step 3. Buy the genuine license of Windows Pro.

Buy Product Key

Step 4. After that, you’ll get the product key. Return to the interface and click on “Change product key” and then click on “Next”.

Enter a Product Key

Step 5. Then you can get “Edition upgrade completed”. Click on “Close”.

Edition Upgrade Completed

Step 6. Now you can check your edition. It is turned out to be the Windows Pro version. Now you can use Remote Assistance by searching in the search box.

Solution 2. A free alternative for Remote Assistance on Windows 10 Home

After upgrading Windows Home Edition to Pro Edition, Remote Assistance is available now. However, the price of the product key is too high, which is hard to afford for many people. And some users complain that they meet with “Allow Remote Assistance to this computer grayed out”. So, is remote assistance available on windows 10 Home for free and with less error?

Actually, it is. To realize remote support on Windows 10 Home for free, we recommend a totally free and professional enough way to help you realize remote assistance--- AnyViewer. Click on the blue button to get AnyViewer and follow me to operate.

Download Freeware Win 11/10/8.1/8/7
Secure Download

Step 1. Install AnyViewer on 2 PCs. Sign up and fill in the information to create AnyViewer account. Once logged in, the PC will be assigned to the account automatically. (If you sign up in the official website, you can log in directly.)

Log in AnyViewer

Step 2. After logging in, you can see your interface as the following picture. 

Free Editions

Step 3. Go to the “Connect” tab, and then you can see the device ID. Ask your friends or family member to tell you the device ID of the host PC.

Log in Device ID

Step 4. Enter the device ID of the remote PC and then click on “Connect”.

Log in Connect

Step 5. For the 2 options, choose the first one “Send a control request to your partner”, and then click on “OK”.

Send a Control Request

Step 6. There will be a pop-up window on the host PC. Click on “Allow” to receive the remote support. And then the connection will be realized.

Request to Control Your Device

Note: Are you looking for how to offer Remote Assistance without permission? Actually, it’s kind of easy. Log into the AnyViewer account on the host PC, and then go to "Device" on the local PC, locate and click the PC that you need to control. And then click "Remote control" to achieve remote connection with one click. 

Connect to My Devices

Conclusion

Is Remote Assistance available on Windows 10 Home? In this post, we answer the question and show you the way to use Remote Assistance on your PC by upgrading the version. However, if you mind the expensive charge, we strongly recommend AnyViewer for your remote support on Windows 10 Home.