Fixed: There Are No RD Connection Broker Servers in the Server Pool

Are you disrupted by the issue “There are no RD Connection Broker servers in the server pool”? How to add RD Connection Broker in the server pool? Read this tutorial to get the answer.


By Ellie / Updated on November 24, 2022

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No RD connection broker servers in the server pool

A user from Microsoft forums posted that he was trying to get RDS set up on server 2016. When he went to Server Manager and clicked on Remote Desktop Services > Overview, then he got the message "There are no RD Connection Broker servers in the server pool”. He asked for help to fix the issue.

There Are No Connection Broker

From the user above and the picture shown, we may find that it's kind of usual to run into various problems when using the RDP feature, such as RDP not working after reboot or the error shown above. When the issue above happens, we have to add the RD Connection Broker server to the deployment. Next, the ways to add the RD Connection Broker server will be introduced.

How to add RD Connection Broker server?

To fix "There are no RD connection broker servers in the server pool" 2016, the way to add or install the Remote Desktop Services Roles is shown in the following steps. Read after me and take it into practice.

Step 1. On the Windows taskbar, click the Server Manager button on the start screen, and then click Server Manager.

Server Manager

Step 2. Locate on All Servers and add Servers.

All Servers

Step 3. Select Add Roles & Features and you can see “Before you begin”, click on Next.

Before You Begin

Step 4. Choose installation type “Remote Desktop Services installation”. Click on “Next”.

Select Installation Type

Step 5. Now we come to Deployment Type, select “Standard deployment”, and click on “Next”.

Deployment Type

Step 6. For Deployment Scenario, choose Session-based desktop deployment.

Deployment Scenario

Step 7. Now the Role Services, clarify the services which will be installed. Click on Next.

Role Services

Step 8. Specify “RD Connection Broker” “RD Web Access” “RD Session Host” and select a server in turn.

RD Connection Broker Server Pool

Step 9. Confirm Selections and tick “Restart the destination server automatically if required” and click on “Deploy”.

Confirm Selections

Step 10. Then we come to “Completion” to view progress, and it will take us several minutes to wait for the deployment of all role services. Finally, click on close.

View Progress

Step 11. Open the Server Manager as step 1, and then click on Overview. You can see the page on your computer in the following picture. The RD Gateway and RD licensing are missing.

Mising RD Gateway Licensing

Step 12. Click on the “add icon” of RD Gateway, and then select a server, click on Next.

Add RD Gateway Servers

Step 13. Name the SSL Certificate Name as you want such as

SSL Certificate Name

Step 14. Confirm selections in Confirmation and click on “Add”. Finally, Click on results and choose “Close”.

Confirmation Add RD Gateway

Step 15. Click on the “add icon” of RD Licensing, select a server and the domain controller, then choose the triangle button.

Add RD Licensing Servers

Step 16. Confirm selections and click on “Add”, view progress on Results, click on “Close” after the completion.

Confirm Selections

Step 17. Close the “Server Manage” and then restart it again as the step 1, click on Overview.

When you see your page is the same as the following picture, it means that you have already installed Connection Broker successfully.

RD Connection Broker

Note: You can also configure the deployment according to your necessity. Then the issue "RDS There are no RD Connection broker servers in the server pool" would be fixed. 

AnyViewer: A remote access software with no need for Connection Broker

Now you must have fixed "There are bi RD connection broker servers in the server pool". However, taking time and energy into consideration, adding the RD Connection Broker server is too troublesome and complicated. After we install the RD Connection Broker, we also need to configure the deployment, which also requires a large amount of time to learn and operate. At this time, it’s wise to use third-party remote access software like AnyViewer, which is no requirement for Connection Broker.

As a totally free and easy-operated freeware, AnyViewer can help you to realize the remote control, remote support, and remote access without any pressure to set up or find the credentials. AnyViewer is workable for Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2. Now, let’s see how it works.

Download Freeware Win PCs & Servers
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Realize remote access with one-click

Step 1. Sign up for an AnyViewer account and then sign in to this account on the two computers. Once logged in, the PC will be assigned to the account automatically. 

Log in AnyViewer

Step 2.   On the client computer,  go to "Device", click the PC that you need to control, and click "One-click control" to achieve a remote connection with one click. 


Step 3. Now the remote control is successfully established.

Remote Viewing Files

Get Remote access by access code 

Way 1. Input security code

Step 1. On the host computer, open AnyViewer, find Settings on the interface and then click on it.

Temporary Code

Step 2. Then click on “Recipient”, choose the third option “Set my security code”, type in the security code and then click on “OK”. Return to the main interface.

Accept Remote Control

Step 3. On the client PC, input the device ID of the host PC in the Partner ID box, click on “Connect”.


Step 4. On the client PC, a pop-up window will appear, choose the second option and then input the security code. Click on “OK”. Then you can enjoy the remote connection.

Security Code

Way 2. Send a control request

Step 1. On the client PC, input the device ID of the remote PC, and then click on “Connect”.


Step 2. On the client PC, for the pop-up option, choose the first one “Send a control request to your partner”, and then click on “OK”.

Send a Control Request to Your Partner

Step 3. On the host PC, click on "Allow" to receive the request control, then you can enjoy the remote session without any trouble.

Request to Control Your Device

Step 3. The connection is successfully established.


How to solve “There are no RD Connection Broker servers in the server pool”? The most obvious answer is to install the RD Connection Broker server, which is illustrated above. Of course, if the way seems too troublesome for you, resorting to remote access software with no need for Connection Broker is a good idea for you.