Fixed: The Address You Have Entered Is Invalid

When connecting to a device using remote desktop software, you may encounter a “The address you have entered is invalid” . Don’t worry. This post provides you with four solutions to fix it.


By Ellie / Updated on May 15, 2024

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Invalid destination address: Cannot connect to remote desktop software using the address shown


When I try to connect using remote desktop software to my Windows laptop using the address displayed on it, I get ‘Invalid destination address: The address you have entered is invalid’.Any ideas? Thanks in advance.”

- Question from Reddit

When connecting to a device, you may see remote desktop software “ Connection in progress. Please wait.” message. Then it ends up with an “Invalid destination address: The address you have entered is invalid”. This error happens to both PC and mobile devices. Don’t worry. Let’s explore the solutions.

How to fix “The address you have entered is invalid” [4 solutions]

You can try the following four solutions to fix “The address you have entered is invalid” .

Solution 1. Check for typing errors

As the message shows, the quickest solution how to fix invalid destination address is to check for any typing errors, for example, wrong numbers and unnecessary spaces. If there is no typing error, but you still can’t connect with the ID, you can try to connect with the alias.

Solution 2. Run remote desktop software as administrator

The second solution is to close remote desktop software completely and run it as administrator. That will allow it to pass the Windows Firewall correctly.

Exit remote desktop software entirely and then find remote desktop software on your desktop. Right-click it and then choose Run as administrator.

Solution 3. Contact remote desktop software support

You can also contact remote desktop software support for help. Visit the remote desktop software help page and explain the whole event and your efforts to remedy the issue; this will help them better comprehend and assist you. Please attach the trace file to assist the support team in resolving the issue.

Solution 4. Resort to an alternative

The final solution is to try an alternative, for example, AnyViewer. AnyViewer is a free remote desktop program providing fast and stable remote access services for Windows, iOS, and Android. It also has a one-click control service; you don't need to enter any device ID; just with one click, you can achieve unattended remote access without any error.

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Step 1. Launch AnyViewer after downloading it to both machines. Go to Sign up and then Log in on the Controller computer (you can log in directly if you have previously registered on the website).

Log in AnyViewer

Step 2. Fill in the signup information.

Sign Up for AnyViewer

Step 3. The account you've logged in to will be automatically assigned to your device.

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Step 4. A direct connection can be established by selecting One-click control.

Connect to My Devices

Additionally, it is recommended to change your account's plan to a Professional or Enterprise one. What a business or professional plan can provide for you is:
More devices will be allowed to assign to the same account for unattended remote access.
More connection channels for more devices to be able to start remote connection at the same time.
One device can connect to more devices simultaneously.
Black the remote PC screen and disable the remote keyboard & mouse click to protect privacy.
Transfer 1TB files at 10 MB/s. 

The bottom line

This post primarily introduces four solutions to fix the "The address you have entered is invalid” error. It would be best if you started by looking for typing mistakes. If there are no typing mistakes, make sure you run remote desktop software as administrator. If the problem still exists, try to contact remote desktop software support for help. If these methods aren't helpful, the final solution is to try the best remote desktop software alternative, AnyViewer, which provides the most convenient way to access a computer remotely.