By Ellie / Last Updated July 28, 2021

What is RDP Windows 7 not working issue?

RDP (Remote Desktop Protocol) is a popular protocol developed by Microsoft for remote access to Windows. RDP makes it convenient for people who work from home or are on a business trip and need to reach some important files in their office computer. It also allows business owners to save money by not renting an office space and allowing employees work from any location.

Although RDP has greatly convenient our work life, many users face problems when remotely connecting to another computer via RDP. Problems include Remote Desktop Disconnected, this client could not establish a connection to the remote computer, remote access to the server is not enabled, and the remote computer is not available on the network, etc. Put simply, these mean that windows 7 Remote Ddesktop stopped working and you cannot successfully connect to another computer through RDP.

Therefore, when you are facing the problems as mentioned below, you need to change some settings in both computers to allow Remote Desktop Connection.

How to solve RDP Windows 7 not working issue?

Then what should you do when remote desktop connection not working windows 7 after update? Here in this part, the causes of RDP connection not working windows 7 issue and the solutions to this issue are discussed. If you are the one who is facing the issue remote desktop connection not working windows 7, just try out the below-given solutions one after another.

Solution 1 Allow Remote Desktop Connection 

When the RDP not working, the first thing you need to do is to check whether the computer you want to access is allow Remote Desktop Connection. You can follow the instructional steps listed below to allow Remote Desktop Connection.

Step 1. Press Windows key + R to invoke the Run dialog box. Then type in “sysdm.cpl” and hit OK to open System Properties.

Run Dialoge Box

You could also open System Properties by navigating here: Control Panel > System and Security > System > Remote Setting.

Remote Setting

Step 2. Locate and click “Allow remote connections to this computer” and hit OK.

Remote Desktop Tab


Solution 2 Change Registry settings

RDP Windows 7 not working may also be caused by Registry settings. You can follow the listed steps to change Registry settings and then achieve remote control.

Step 1. Press Windows key + R to invoke the Run dialog box. Type in “regedit” and hit OK to open Registry Editor.

Run Box Regedit

Step 2. Navigate here: Computer > HKEY_LOCAL_MACHINE > Software > Microsoft > Terminal Server Client.


Terminal Server Client

Step 3. In the right pane, right-click the blank space and choose New and then select DWORD (32-bit) Value.

New Dword

Step 4. Rename the newly created DWORD Value as RDGClientTransport. Then double click on it to open its properties.


Step 5. In the properties window, input 0 in the Value data field.

RDGClientTransport Data Value


Solution 3 Check the firewall setting

Sometimes the Windows Defender Firewall may block the RDP port. Thus, you could change your firewall settings and see if you can connect to the remote computer now.

Step 1. Navigate here: Control Panel > System and Security > Windows Defender Firewall.

Defender Firewall

Step 2. Click on “Allow an App or Feature Through Windows Defender Firewall”.

Allow App or Feature

Step 3. Then select “Remote Desktop” and hit OK.

Tick Remote Desktop


Solution 4 Check Dependency Services

Step 1. Press Windows key + R to invoke the Run dialog box. Type in “services.msc” and hit OK.>


Step 2. In the Services window, check the status of all the service that contains “remote” term in their name. Make sure all of these services must be set either to Manual or Automatic. None of them should be set to Disabled status.

Remote Access Auto Connection Manager

If one of them is set to Disabled, you can right click on it to open the Remote Registry Properties. Change the Startup type to either Automatic or Manual. Then click OK.

Remote Registry Properties


Get an alternative when RDP in Windows 7 not working

A remote access alternative to RDP can be the ultimate option if you still can’t connect to remote PC in Windows 7 computer. Here we recommend you a easy to operate remote control software, AnyViewer

It is a free, safe and fast remote access software for Windows 10/8.1/8/7 and Windows Server 2019/2016/2012 R2. It allows you to remotely access your important files and folders on your computer. You don’t need to change any settings on your computer. Just follow the steps listed below, you can start your remote control right away.

Download Freeware Win PCs & Servers
Secure Download

Step 1. Install and run AnyViewer.

Temporary Code

Step 2. Click on Setting and then Recipient. Tick all the three options. Then set your own security code in the box.

Accept Remote Control

Step 3. The controller first need to know< the recipient’s device ID. There are three ways to achieve remote control. First the controller can choose to input the temporary security code.


Temporary Security Code

Step 4. Second, the controller can choose to input security code.< This way and the above mentioned way allow you to achieve connection directly.

Security Code

Step 5. Finally, the controller can also end a control request, then the recipient will receive a pop-up request to control his device. The recipient can either allow the request or deny it.

Request to Control Your Device